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Income Tax Department Complaints & Reviews

incometaxindia.gov.in
1.9
Updated: Jan 12, 2026
Complaints 2525
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951
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1574
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Income Tax Department reviews & complaints page 10

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N
nipoojar
from Bengaluru, Karnataka
Aug 10, 2021
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It is over a month since a grievance has been raised. I paid the additional demand for last financial year in DEC 2020, but it is still not reflected in the portal. I have been unable to submit my returns filed last year just because the demand has not being feed into the returns system, but lies in the 26AS form. Would someone look into this on priority? All I hear from the customer care center that they are working to load data, what do we do if you don't reflect the correct data?
Please resolve the data gap asap.
Income Tax Department customer support has been notified about the posted complaint.
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    M
    Mohit Pachauri
    Aug 10, 2021
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    Resolved

    Please help me to login to e-filling portal of income tax. I am not able to login using my Net Banking and My Pan.

    I have registered on income tax yesterday and also done high secure options Aadhar with OTP also on yesterday along with my PAN as my user ID.

    When using Aadhar with OTP option inside that in Generate OTP
    the Continue button is not working.

    and while using Net Banking screen loads for whole 40 minutes of session time .
    Sep 7, 2021
    Complaint marked as Resolved 
    I am very grateful my problem was resolved within 7 days.
    Income Tax Department customer support has been notified about the posted complaint.
    Aug 12, 2021
    Updated by Mohit Pachauri     In how many days e-filling site of income tax will be back to normal.
    View replies
    Return policy file doesn't improvement Work Schedule Progress Proceeding Processing Providing Documents Mentioned Attached Regarding through Rules regulations benefits.
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      G
      gauravsahu
      from Mumbai, Maharashtra
      Aug 9, 2021
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      Address: gequ

      Acknowledgement no: [protected]

      Concern:-
      ITD is not allotting a PAN card - Despite giving the confirmation consent through a registered post to (ITD) since more than a month by selecting the 3rd option which is as follows- "No, the details appearing in ITD Database does not belong to me. Kindly allot me a new PAN."

      Application Status:-
      PAN Application Status: Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application.

      Please help with a PAN card, despite lot of follow-ups at NSDL call centers there is no result. How long shall i wait?

      Regards
      Income Tax Department customer support has been notified about the posted complaint.
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        D
        dattasakhare
        Aug 6, 2021
        Jul 5, 2023
        This thread was updated on Jul 5, 2023
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        The Record is presently not available at ITD Master Instant PAN

        Whenever i will apply for reprint for PAN card its showing "The Record is presently not available at ITD Master Instant PAN" pls help

        PAN no -OGUPS3761N
        DOB-25/08/1997...
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        I
        Ishak009
        Aug 5, 2021
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        Pan no: OJIPS0815Q
        Dob : 01/01/1961
        Name : S SAJEEDA

        I created an instant pan card .when I applied for reprints pan card it shows "pan not available in ITD MASTER DATABASE" pls resolve it.
        Income Tax Department customer support has been notified about the posted complaint.
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        I created instant pan card from e-filling,
        But when I applied for physical pan card, it is showing it is not there in itd master.
        Pan number :- OKLPS7578Q
        Dob :- 14/10/1999
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          N
          Nikhil7642
          Aug 2, 2021
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          Hi,

          I'm not able to register in the 'Income Tax E-filing' portal.
          After entering and validating my necessary details in the portal and adding my password along with the message.. When i click on Register Button, instead of giving me a confirmation or an error(if any), the page refreshes itself continuously each time i click on the button.

          Because of this i'm unable to register into the portal.
          Web browser used - Chrome Version 91

          P.S - We were able to register for other accounts into the portal but got this irresponsive issue only for one.

          Please resolve this issue ASAP.
          Thank you.
          Income Tax Department customer support has been notified about the posted complaint.
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            M
            Mrinal13
            Jul 28, 2021
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            I have applied for pan card correction. My tracking id shows that it has been dispatched on 2nd July, 2021 but I have not received it yet. Its been a month. Please help get this. Its a urgent matter for me.
            Thank you.
            Income Tax Department customer support has been notified about the posted complaint.
            Jul 28, 2021
            Updated by Mrinal13             Hi,
            I have seen my tracking of letter. It has reach MA Purulia RMS TMO on 8th July, 2021 and no movement after that. Please check that.
            Kindest regards,
            Mrinal
            Aug 14, 2021
            Updated by Mrinal13             Hi,
            Please check my issue. It is still stuck am some place.
            I have attached a screenshot for your reference.
            Kind regards,
            Mrinal

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              P
              Pramod Kumar Mishra 081
              Jul 26, 2021
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              Most humbly, i am Pramod Kumar Mishra and my PAN is AHUPM1740N. But the phone number and email linked to the PAN is not mine. There is another person with same name. I am facing several problems due to this.
              There is an urgent need of a PAN card to which my phone number is linked. Kindly help me in this concern.
              Income Tax Department customer support has been notified about the posted complaint.
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                S
                SANGHINI KUMARI
                Jul 18, 2021
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                Sir,

                ID XAXW7658 is a fraud. She has cheated so many boys by filing false rape cases. I request jeevansathi.com that if they can provide any details of this account, would be grateful.

                It is a matter of security, fraud and crime.
                Income Tax Department customer support has been notified about the posted complaint.
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                  D
                  diff_2013
                  from Pune, Maharashtra
                  Jul 16, 2021
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                  Address: Bangalore

                  As most of you are aware, this new Income Tx Efiling portal of India has several glitches, many are technical and functional.
                  I found a few issues and decided to register an issue or grievance on the portal under my login account.

                  However IT department is just closing the case without any resolution and on top of that they are also removing the issue description. See the screenshot. They have replaced the entire content under issue simply by

                  I do not know where and whom to address the concerns now?
                  Income Tax Department customer support has been notified about the posted complaint.
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                    S
                    Sai kumar Raju
                    Jul 9, 2021
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                    Hi sir,
                    I have created an e-pan 2 months ago but whenever i check my status or verify e pan it says no record found. Please help me
                    Name: K. Sai Kumar Raju
                    DOB :[protected]
                    PAN number : FGCPR0242E
                    Income Tax Department customer support has been notified about the posted complaint.
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                      U
                      umesh3176
                      Jul 7, 2021
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                      Address: House no=3176 sector 15 part 3 HUDA sonipat haryana-131001
                      Website: [email protected]

                      Street light not working bar bar kharab ho jaati hai please repir street light
                      Income Tax Department customer support has been notified about the posted complaint.
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                        N
                        naiksa
                        from Pune, Maharashtra
                        Jul 7, 2021
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                        Received 2 PAN numbers for name correction request

                        Address: Gokak, Karnataka

                        I have requested surname change after my marriage, but i got the new PAN number with updated surname. I have not used new PAN anywhere. I went to the income tax department to cancel the new PAN card, and submitted the all required details.
                        But still the new pancard is not cancelled.

                        I have attached the documents which is given by income-tax department.
                        Kindly look into it and resolve the issue....
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                        L
                        luvyjattt
                        Jul 4, 2021
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                        Hello,

                        I dont having any loans in zest money and i have cleared all payments on or before due dates.

                        Recently when i checked my credit score and history, i was shocked to find my score got reduced due to wrong report given by the consumer loan, mentioned as dmifinance . Which i am not aware of.

                        From past 3 years i am written continuous emails to @zestmoney.com & @zestmoney.com with complete details & i have zest &dmi finance many times but they are not able to solve the issue still in my cibil report the account is showing as active

                        Requesting to resolve this matter at the earliest, as this impacts my crebil report is going down

                        My mail id is [protected]@gmail.com
                        Income Tax Department customer support has been notified about the posted complaint.
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                          S
                          Shekhar Wankhede
                          Jul 3, 2021
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                          My Pan no. is showing not found in ITD data. please check as soon as possible

                          pan no. ADJPW2575L
                          Income Tax Department customer support has been notified about the posted complaint.
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                            P
                            Priyanka Farkade
                            Jul 2, 2021
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                            Website: www.incometax.gov.in/iec/foportal

                            Dear Sir,

                            My name is Priyanka Mahesh Maski.
                            I Have Created My Pan Through E-Pan Service And In Two Days It Alloted To Me But When I visited to new e filing portal. In aadhaar pan link status. But when i entered my pan no. It shows PAN DOES NOT EXISTS. My pan no. Is GTEPM0819N
                            [protected]@gmail.com
                            Income Tax Department customer support has been notified about the posted complaint.
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                              S
                              shetakeprashant
                              from Mumbai, Maharashtra
                              Jun 25, 2021
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                              Dear Sir/Madam,

                              When I am trying to link my HUF pan card with Aadhar card I am getting an error "pan does not exists". My pan number is AASHP2376Q
                              Income Tax Department customer support has been notified about the posted complaint.
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                                S
                                sayana12
                                Jun 18, 2021
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                                Delay in getting e-pan

                                I have applied for instant e-PAN two days before but still it is pending. It is supposed to be updated within 10minutes after applying but its been 2 days!...
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                                bharath45
                                Jun 15, 2021
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                                Address: balaji nagar 2nd cross ,hosur, balaji nagar 2nd cross ,hosur

                                I have applied for the pan card a month ago and i have not received pan still.please issue my pan soon
                                Income Tax Department customer support has been notified about the posted complaint.
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                                  N
                                  Nagendra Eate
                                  Jun 15, 2021
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                                  Website: www.myutiitsl.com

                                  Sir, i applied pan via ekyc method and paid, 106.5 rs and after my payment they saying it was rejected due aadhar mismatch demography authentifycation failure and asked me to apply physical method it been 3rd time i loose my money please help me to refund my money thanq
                                  Income Tax Department customer support has been notified about the posted complaint.
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