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Income Tax Department Complaints & Reviews

incometaxindia.gov.in
1.9
Updated: Jul 21, 2025
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Income Tax Department reviews & complaints page 10

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G
gauravsahu
from Mumbai, Maharashtra
Aug 9, 2021
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Address: gequ

Acknowledgement no: [protected]

Concern:-
ITD is not allotting a PAN card - Despite giving the confirmation consent through a registered post to (ITD) since more than a month by selecting the 3rd option which is as follows- "No, the details appearing in ITD Database does not belong to me. Kindly allot me a new PAN."

Application Status:-
PAN Application Status: Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application.

Please help with a PAN card, despite lot of follow-ups at NSDL call centers there is no result. How long shall i wait?

Regards
Income Tax Department customer support has been notified about the posted complaint.
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    D
    dattasakhare
    Aug 6, 2021
    Jul 5, 2023
    This thread was updated on Jul 5, 2023
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    The Record is presently not available at ITD Master Instant PAN

    Whenever i will apply for reprint for PAN card its showing "The Record is presently not available at ITD Master Instant PAN" pls help

    PAN no -OGUPS3761N
    DOB-25/08/1997...
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    I
    Ishak009
    Aug 5, 2021
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    Pan no: OJIPS0815Q
    Dob : 01/01/1961
    Name : S SAJEEDA

    I created an instant pan card .when I applied for reprints pan card it shows "pan not available in ITD MASTER DATABASE" pls resolve it.
    +1 photos
    Income Tax Department customer support has been notified about the posted complaint.
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    I created instant pan card from e-filling,
    But when I applied for physical pan card, it is showing it is not there in itd master.
    Pan number :- OKLPS7578Q
    Dob :- 14/10/1999
    Reply
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      N
      Nikhil7642
      Aug 2, 2021
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      Hi,

      I'm not able to register in the 'Income Tax E-filing' portal.
      After entering and validating my necessary details in the portal and adding my password along with the message.. When i click on Register Button, instead of giving me a confirmation or an error(if any), the page refreshes itself continuously each time i click on the button.

      Because of this i'm unable to register into the portal.
      Web browser used - Chrome Version 91

      P.S - We were able to register for other accounts into the portal but got this irresponsive issue only for one.

      Please resolve this issue ASAP.
      Thank you.
      Income Tax Department customer support has been notified about the posted complaint.
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        M
        Mrinal13
        Jul 28, 2021
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        I have applied for pan card correction. My tracking id shows that it has been dispatched on 2nd July, 2021 but I have not received it yet. Its been a month. Please help get this. Its a urgent matter for me.
        Thank you.
        Income Tax Department customer support has been notified about the posted complaint.
        Jul 28, 2021
        Updated by Mrinal13         Hi,
        I have seen my tracking of letter. It has reach MA Purulia RMS TMO on 8th July, 2021 and no movement after that. Please check that.
        Kindest regards,
        Mrinal
        Aug 14, 2021
        Updated by Mrinal13         Hi,
        Please check my issue. It is still stuck am some place.
        I have attached a screenshot for your reference.
        Kind regards,
        Mrinal

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          P
          Pramod Kumar Mishra 081
          Jul 26, 2021
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          Most humbly, i am Pramod Kumar Mishra and my PAN is AHUPM1740N. But the phone number and email linked to the PAN is not mine. There is another person with same name. I am facing several problems due to this.
          There is an urgent need of a PAN card to which my phone number is linked. Kindly help me in this concern.
          Income Tax Department customer support has been notified about the posted complaint.
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            S
            SANGHINI KUMARI
            Jul 18, 2021
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            Sir,

            ID XAXW7658 is a fraud. She has cheated so many boys by filing false rape cases. I request jeevansathi.com that if they can provide any details of this account, would be grateful.

            It is a matter of security, fraud and crime.
            Income Tax Department customer support has been notified about the posted complaint.
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              D
              diff_2013
              from Pune, Maharashtra
              Jul 16, 2021
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              Address: Bangalore

              As most of you are aware, this new Income Tx Efiling portal of India has several glitches, many are technical and functional.
              I found a few issues and decided to register an issue or grievance on the portal under my login account.

              However IT department is just closing the case without any resolution and on top of that they are also removing the issue description. See the screenshot. They have replaced the entire content under issue simply by

              I do not know where and whom to address the concerns now?
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                S
                Sai kumar Raju
                Jul 9, 2021
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                Hi sir,
                I have created an e-pan 2 months ago but whenever i check my status or verify e pan it says no record found. Please help me
                Name: K. Sai Kumar Raju
                DOB :[protected]
                PAN number : FGCPR0242E
                Income Tax Department customer support has been notified about the posted complaint.
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                  U
                  umesh3176
                  Jul 7, 2021
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                  Address: House no=3176 sector 15 part 3 HUDA sonipat haryana-131001
                  Website: [email protected]

                  Street light not working bar bar kharab ho jaati hai please repir street light
                  Income Tax Department customer support has been notified about the posted complaint.
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                    N
                    naiksa
                    from Pune, Maharashtra
                    Jul 7, 2021
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                    Received 2 PAN numbers for name correction request

                    Address: Gokak, Karnataka

                    I have requested surname change after my marriage, but i got the new PAN number with updated surname. I have not used new PAN anywhere. I went to the income tax department to cancel the new PAN card, and submitted the all required details.
                    But still the new pancard is not cancelled.

                    I have attached the documents which is given by income-tax department.
                    Kindly look into it and resolve the issue....
                    +1 photos
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                    L
                    luvyjattt
                    Jul 4, 2021
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                    Hello,

                    I dont having any loans in zest money and i have cleared all payments on or before due dates.

                    Recently when i checked my credit score and history, i was shocked to find my score got reduced due to wrong report given by the consumer loan, mentioned as dmifinance . Which i am not aware of.

                    From past 3 years i am written continuous emails to @zestmoney.com & @zestmoney.com with complete details & i have zest &dmi finance many times but they are not able to solve the issue still in my cibil report the account is showing as active

                    Requesting to resolve this matter at the earliest, as this impacts my crebil report is going down

                    My mail id is [protected]@gmail.com
                    Income Tax Department customer support has been notified about the posted complaint.
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                      S
                      Shekhar Wankhede
                      Jul 3, 2021
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                      My Pan no. is showing not found in ITD data. please check as soon as possible

                      pan no. ADJPW2575L
                      Income Tax Department customer support has been notified about the posted complaint.
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                        P
                        Priyanka Farkade
                        Jul 2, 2021
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                        Website: www.incometax.gov.in/iec/foportal

                        Dear Sir,

                        My name is Priyanka Mahesh Maski.
                        I Have Created My Pan Through E-Pan Service And In Two Days It Alloted To Me But When I visited to new e filing portal. In aadhaar pan link status. But when i entered my pan no. It shows PAN DOES NOT EXISTS. My pan no. Is GTEPM0819N
                        [protected]@gmail.com
                        Income Tax Department customer support has been notified about the posted complaint.
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                          S
                          shetakeprashant
                          from Mumbai, Maharashtra
                          Jun 25, 2021
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                          Dear Sir/Madam,

                          When I am trying to link my HUF pan card with Aadhar card I am getting an error "pan does not exists". My pan number is AASHP2376Q
                          Income Tax Department customer support has been notified about the posted complaint.
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                            S
                            sayana12
                            Jun 18, 2021
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                            Delay in getting e-pan

                            I have applied for instant e-PAN two days before but still it is pending. It is supposed to be updated within 10minutes after applying but its been 2 days!...
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                            bharath45
                            Jun 15, 2021
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                            Address: balaji nagar 2nd cross ,hosur, balaji nagar 2nd cross ,hosur

                            I have applied for the pan card a month ago and i have not received pan still.please issue my pan soon
                            Income Tax Department customer support has been notified about the posted complaint.
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                              Nagendra Eate
                              Jun 15, 2021
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                              Website: www.myutiitsl.com

                              Sir, i applied pan via ekyc method and paid, 106.5 rs and after my payment they saying it was rejected due aadhar mismatch demography authentifycation failure and asked me to apply physical method it been 3rd time i loose my money please help me to refund my money thanq
                              +2 photos
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                                V
                                VivekKh64552588
                                Jun 14, 2021
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                                Resolved

                                E filing portal shows pan does not exist

                                Dear Sir,
                                My name is Vivek Khatri. I visited to new e filing portal. In aadhaar pan link status. But when i entered my pan no. It shows PAN DOES NOT EXISTS. My pan no. Is KRRPK6620J
                                [protected]@gmail.com...
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                                V
                                VivekKh64552588
                                Jun 14, 2021
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                                Address: Income tax department, benglore

                                Dear Sir,
                                My name is Vivek Khatri. I visited to new e filing portal. In aadhaar pan link status. But when i entered my pan no. It shows PAN DOES NOT EXISTS. My pan no. Is KRRPK6620J
                                Income Tax Department customer support has been notified about the posted complaint.
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