Apply PAN India Complaints &amp; Reviews

I applied for PAN card on https://www.pan.utiitsl.com/PAN_ONLINE/CSFPANApp. Transaction is successfully completed and money 106.90 deducted from my account. After the transaction it shows a message "your digital pan application is rejected as uid demographic authentication is not exact match. Please apply through physical submition mode".

My amount is still not refunded. How to get the Amount.

Reference Number...

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Hi I have applied Pan using digital mode - ApplicationNo. N[protected]

I am getting below error

"your Digital PAN application is rejected as UID Demographic Authentication is not exact Match"

Why its failing and will my amount will refunded to source account please help...

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Address: Plot No 26A, Om Park Developers, Phase 5, Manjari Budruk, Pune, Near vasantdada sugar institute

Mranmayi Sachin patil
Pune, Maharashtra
Dear team,
Myself Mranmayi Sachin Patil, Pune. And i have been informed that my pan card is withheld from processing. Objection marked - [father name mismatch between itd data and application data ]. Actually my father name is correct but his middle name is missing. Please let me know the necessary formalities to complete the processing of my pan card.
Please confirm what...

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I have applied for PAN changes in feb month and since then the status of online tracking is same as following.

"Your application for 'New PAN Card or/and Changes or Correction in PAN Data' is under process at Income Tax Department"

i've also submitted complaint from NSDL website and in response i received the following email later.

==================
Dear Sir / Madam,

With...

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Sir/madam,

I have applied for new pan card on 12th April 2025 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking you
Nagesh Khichade

Apply PAN India customer support has been notified about the posted complaint.

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P

Protean

Apr 15, 2025

Hi! We're sorry to hear about your experience. Please write to [protected]@proteantech.in with your ACK number along with your contact info & query details. Team will look into this and revert with an update ASAP.

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I have paid the payment of 106 rs, after in authentication, i have not yet received any otp regarding ..
payment date : 27/09/2024
temporary token number is [protected]
aadhar[protected]

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I used NSDL website to update my PAN card and to request for a new PAN card with updated details on 27th Nov 2023 online on NDSL website.

I got the temporary token number - [protected], and then filled all fields and at the final page went to pay the fee by online payment through Bill Desk and UPI.

After making the required payment, the amount got deducted from my bank account but when redirecting back to NSDL web site, got the below error message:

"Your Previous payment request has been cancelled. Your Money will be refunded back. Kindly make another fresh payment."

Failed transaction
Date: 27/11/2023
Description: UPI/[protected]/Pay/nsdl.[protected]@hdfc
Amount: Rs. 106.90

NSDL please help me in getting my money back.

Apply PAN India customer support has been notified about the posted complaint.

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Didn't get charges back even after contacting customer care support.
My Application is not success. When I logged in using temporary token no. This Message is shown - Your Photo File has been archieved. Kindly contact Protean.

My details :
Temporary Token Number - [protected]

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Didn't get my money back after my application is failed. This message pops up when logged in using temporary token number . - Your Photo File has been archieved. Kindly contact Protean.
Temporary Token Number - [protected]
Email - [protected]@gmail.com

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Address: MahavirEnclave New Delhi

I have submitted the application and paid the fees for the application. However did not receive anyacknowledgement number to track the the same. Reason being my aadhaar was not linked with a phone or email address.

Please help with the next course of action

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Oct 6, 2023

We request you to submit your query along with PAN/acknowledgement number/contact details at https://bit.ly/3SZ1Pgl or e-mail to us at [protected]@proteantech.in. We will resolve your query at the earliest.

Team Protean!
#BuildingForBillions

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I have applied for e pan card on nsdl website. Now I received my epan card. Now I want to apply for pvc pan card. The site shows not not available on itd master.

Pan number: DDYPN1344E
PASSWORD: 07061993
EMAIL: [protected]@gmail.com

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Aug 8, 2023

We request you to submit your query along with PAN/acknowledgement number/contact details at https://bit.ly/3SZ1Pgl or e-mail to us at [protected]@proteantech.in. We will be happy to assist you and resolve your query at the earliest.

Team Protean!
#BuildingForBillions

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Address: Coimbatore ,Tamil Nadu

Token Number : [protected]
Email address : [protected]@gmail.com
Date:23/07/2023

I had done my e-pan to physical PAN card application in NSDL poratl but after the registeration process it came like we are unable to proceed with your online PAN application due to following reason: Mismatch in any one or more of the following fields as per PAN application with the details available in UIDAI database. Name/ Gender/ Date of Birth/ Name as per Aadhaar. Kindly visit designated TIN-FC /PAN Centre and submit your PAN application using Biometric (fingerprint) facility. Your Online PAN application fee will be refunded within seven working days. The List of designated TIN-FC /PAN Centre is available at url https://www.tin-nsdl.com/tin-pan-center.html

What shoud I do now and how I can get the physical PAN card?

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Jul 31, 2023

Thank you for contacting Protean. We request you to submit your query along with PAN/acknowledgement number/contact details at https://bit.ly/3SZ1Pgl or e-mail to us at [protected]@proteantech.in. We will resolve your query at the earliest.

Team Protean!
#BuildingForBillions

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Address: Pune

Sir/madam,

I have applied for new pan card on 26th July 2023 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking you
Hrishikesh Sonawane

Apply PAN India customer support has been notified about the posted complaint.

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Jul 27, 2023

We request you to submit your query along with PAN/acknowledgement number/contact details at https://bit.ly/3SZ1Pgl or e-mail to us at [protected]@proteantech.in. We will resolve your query at the earliest.

Team Protean!
#BuildingForBillions

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I submitted a Pan Card application of 25th July 2023 and now I require the new Pan Card number and other details in 2 days at max for completing my job application. How many days will it take for my E-Pan Card and Physical Pan Card to be delivered on the mentioned address? If possible, kindly send me my E-Pan Card in less than two days if possible!

No. N- [protected] ; dated : 25/07/2023

Apply PAN India customer support has been notified about the posted complaint.

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Jul 27, 2023

We request you to submit your query along with PAN/acknowledgement number/contact details at https://bit.ly/3SZ1Pgl or e-mail to us at [protected]@proteantech.in. We will resolve your query at the earliest.

Team Protean!
#BuildingForBillions

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I submitted a Pan Card application of 25th July 2023 and now I require the new Pan Card number and other details in 2 days at max. How many days will it take for my E-Pan Card and Physical Pan Card to be delivered? If possible, kindly send me my E-Pan Card in less than two days if possible!

No. N- [protected] ; dated : 25/07/2023

Apply PAN India customer support has been notified about the posted complaint.

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Jul 27, 2023

We request you to submit your query along with PAN/acknowledgement number/contact details at https://bit.ly/3SZ1Pgl or e-mail to us at [protected]@proteantech.in. We will resolve your query at the earliest.

Team Protean!
#BuildingForBillions

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Sir/madam,

I have applied for new pan card on 25th July 2023 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application: N- [protected]; Dated: 25/07/2023

Thank you

Apply PAN India customer support has been notified about the posted complaint.

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Jul 26, 2023

We request you to submit your query along with PAN/acknowledgement number/contact details at https://bit.ly/3SZ1Pgl or e-mail to us at [protected]@proteantech.in. We will resolve your query at the earliest.

Team Protean!
#BuildingForBillions

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Sir/madam,

I have applied for new pan card on 25th July 2023 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking you

Apply PAN India customer support has been notified about the posted complaint.

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Apply PAN India Customer Care

Jul 25, 2023

Verified Support

you applied through somewhere else, please check and contact them.

Apply PAN India Customer Care

Jul 25, 2023

Verified Support

Please contact nsdl or UTI