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Updated: Apr 12, 2025
Complaints 342
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Apply PAN India reviews & complaints(342)

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N
NAGESH KHICHADE
Apr 12, 2025
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NSDL e-sign/ekyc applied pan application status shows no record found

Sir/madam,

I have applied for new pan card on 12th April 2025 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But...
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gpavannitheesh
Sep 27, 2024
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I have paid the payment of 106 rs, after in authentication, i have not yet received any otp regarding ..
payment date : 27/09/2024
temporary token number is [protected]
aadhar[protected]
Apply PAN India customer support has been notified about the posted complaint.
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    A
    asheeshsahu7300
    Nov 28, 2023
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    I used NSDL website to update my PAN card and to request for a new PAN card with updated details on 27th Nov 2023 online on NDSL website.

    I got the temporary token number - [protected], and then filled all fields and at the final page went to pay the fee by online payment through Bill Desk and UPI.

    After making the required payment, the amount got deducted from my bank account but when redirecting back to NSDL web site, got the below error message:

    "Your Previous payment request has been cancelled. Your Money will be refunded back. Kindly make another fresh payment."

    Failed transaction
    Date: 27/11/2023
    Description: UPI/[protected]/Pay/nsdl.[protected]@hdfc
    Amount: Rs. 106.90

    NSDL please help me in getting my money back.
    Apply PAN India customer support has been notified about the posted complaint.
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      V
      Vaibhav Daivadnya
      Oct 11, 2023
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      Didn't get charges back even after contacting customer care support.
      My Application is not success. When I logged in using temporary token no. This Message is shown - Your Photo File has been archieved. Kindly contact Protean.

      My details :
      Temporary Token Number - [protected]
      Apply PAN India customer support has been notified about the posted complaint.
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        V
        Vaibhav Daivadnya
        Oct 11, 2023
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        Didn't get my money back after my application is failed. This message pops up when logged in using temporary token number . - Your Photo File has been archieved. Kindly contact Protean.
        Temporary Token Number - [protected]
        Email - [protected]@gmail.com
        Apply PAN India customer support has been notified about the posted complaint.
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          S
          Shawn02
          Oct 5, 2023
          Oct 6, 2023
          This thread was updated on Oct 6, 2023
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          Address: MahavirEnclave New Delhi

          I have submitted the application and paid the fees for the application. However did not receive anyacknowledgement number to track the the same. Reason being my aadhaar was not linked with a phone or email address.

          Please help with the next course of action
          +1 photos
          Apply PAN India customer support has been notified about the posted complaint.
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          We request you to submit your query along with PAN/acknowledgement number/contact details at https://bit.ly/3SZ1Pgl or e-mail to us at [protected]@proteantech.in. We will resolve your query at the earliest.

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          #BuildingForBillions
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            S
            Saima nabi
            from Srinagar, Jammu and Kashmir
            Aug 6, 2023
            Aug 8, 2023
            This thread was updated on Aug 8, 2023
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            I have applied for e pan card on nsdl website. Now I received my epan card. Now I want to apply for pvc pan card. The site shows not not available on itd master.

            Pan number: DDYPN1344E
            PASSWORD: 07061993
            EMAIL: [protected]@gmail.com
            Apply PAN India customer support has been notified about the posted complaint.
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            We request you to submit your query along with PAN/acknowledgement number/contact details at https://bit.ly/3SZ1Pgl or e-mail to us at [protected]@proteantech.in. We will be happy to assist you and resolve your query at the earliest.

            Team Protean!
            #BuildingForBillions
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              S
              Sai Vignesh.S
              Jul 30, 2023
              Jul 31, 2023
              This thread was updated on Jul 31, 2023
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              Address: Coimbatore ,Tamil Nadu

              Token Number : [protected]
              Email address : [protected]@gmail.com
              Date:23/07/2023

              I had done my e-pan to physical PAN card application in NSDL poratl but after the registeration process it came like we are unable to proceed with your online PAN application due to following reason: Mismatch in any one or more of the following fields as per PAN application with the details available in UIDAI database. Name/ Gender/ Date of Birth/ Name as per Aadhaar. Kindly visit designated TIN-FC /PAN Centre and submit your PAN application using Biometric (fingerprint) facility. Your Online PAN application fee will be refunded within seven working days. The List of designated TIN-FC /PAN Centre is available at url https://www.tin-nsdl.com/tin-pan-center.html

              What shoud I do now and how I can get the physical PAN card?
              +1 photos
              Apply PAN India customer support has been notified about the posted complaint.
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              Thank you for contacting Protean. We request you to submit your query along with PAN/acknowledgement number/contact details at https://bit.ly/3SZ1Pgl or e-mail to us at [protected]@proteantech.in. We will resolve your query at the earliest.

              Team Protean!
              #BuildingForBillions
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                H
                Hrishisonawane
                from Chalisgaon, Maharashtra
                Jul 26, 2023
                Jul 27, 2023
                This thread was updated on Jul 27, 2023
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                No record Found after entering the Acknowledge number.

                Address: Pune

                Sir/madam,

                I have applied for new pan card on 26th July 2023 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

                "thank you for using online facility for pan application.

                If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

                But...
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                M
                mehasinha
                Jul 26, 2023
                Jul 27, 2023
                This thread was updated on Jul 27, 2023
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                I submitted a Pan Card application of 25th July 2023 and now I require the new Pan Card number and other details in 2 days at max for completing my job application. How many days will it take for my E-Pan Card and Physical Pan Card to be delivered on the mentioned address? If possible, kindly send me my E-Pan Card in less than two days if possible!

                No. N- [protected] ; dated : 25/07/2023
                Apply PAN India customer support has been notified about the posted complaint.
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                We request you to submit your query along with PAN/acknowledgement number/contact details at https://bit.ly/3SZ1Pgl or e-mail to us at [protected]@proteantech.in. We will resolve your query at the earliest.

                Team Protean!
                #BuildingForBillions
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                  M
                  mehasinha
                  Jul 26, 2023
                  Jul 27, 2023
                  This thread was updated on Jul 27, 2023
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                  I submitted a Pan Card application of 25th July 2023 and now I require the new Pan Card number and other details in 2 days at max. How many days will it take for my E-Pan Card and Physical Pan Card to be delivered? If possible, kindly send me my E-Pan Card in less than two days if possible!

                  No. N- [protected] ; dated : 25/07/2023
                  Apply PAN India customer support has been notified about the posted complaint.
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                  We request you to submit your query along with PAN/acknowledgement number/contact details at https://bit.ly/3SZ1Pgl or e-mail to us at [protected]@proteantech.in. We will resolve your query at the earliest.

                  Team Protean!
                  #BuildingForBillions
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                    M
                    mehasinha
                    Jul 25, 2023
                    Jul 26, 2023
                    This thread was updated on Jul 26, 2023
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                    Sir/madam,

                    I have applied for new pan card on 25th July 2023 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

                    "thank you for using online facility for pan application.

                    If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

                    But when i checked my application status today, it was shown "sorry, no record found."

                    Please check my application: N- [protected]; Dated: 25/07/2023

                    Thank you
                    Apply PAN India customer support has been notified about the posted complaint.
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                    We request you to submit your query along with PAN/acknowledgement number/contact details at https://bit.ly/3SZ1Pgl or e-mail to us at [protected]@proteantech.in. We will resolve your query at the earliest.

                    Team Protean!
                    #BuildingForBillions
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                      M
                      mehasinha
                      Jul 25, 2023
                      Jul 26, 2023
                      This thread was updated on Jul 26, 2023
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                      Sir/madam,

                      I have applied for new pan card on 25th July 2023 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

                      "thank you for using online facility for pan application.

                      If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

                      But when i checked my application status today, it was shown "sorry, no record found."

                      Please check my application

                      Thanking you
                      Apply PAN India customer support has been notified about the posted complaint.
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                      you applied through somewhere else, please check and contact them.
                      Reply
                      Please contact nsdl or UTI
                      Reply
                      We request you to submit your query along with PAN/acknowledgement number/contact details at https://bit.ly/3SZ1Pgl or e-mail to us at [protected]@proteantech.in. We will resolve your query at the earliest.

                      Team Protean!
                      #BuildingForBillions
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                        A
                        atulpndt1234
                        Jun 26, 2023
                        Jun 27, 2023
                        This thread was updated on Jun 27, 2023
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                        HI,
                        I am facing the record(pan) not found in ITD database/invalid issue when I use my pan card number. I can't fix this issue and don't know why this error is showing
                        PAN CARD-HQEPP5921A
                        NAME-ATUL PANDEY
                        Apply PAN India customer support has been notified about the posted complaint.
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                        We sincerely express our apology for the inconvenience caused to you. We request you to submit your query along with PAN/acknowledgement number/contact details at https://bit.ly/3SZ1Pgl or e-mail to us at [protected]@proteantech.in. We will resolve your query at the earliest.

                        Team Protean!
                        'Building for A Billion'
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                          S
                          Sanjayyu
                          from DINDIGUL, Tamil Nadu
                          May 26, 2023
                          May 30, 2023
                          This thread was updated on May 30, 2023
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                          On 23 May 2023,

                          Dear Sir/Madam, I filled Up The form To Make Correction In The Pan Card with Taken Number [protected] and also paid the payment of Rs 106.90 Payment Was Successful But e-sign aadhar Authentication Failed. So I want To Get my deducated Money.

                          Date - 23/05/2023

                          Token Number-[protected]
                          Transaction I'd[protected]

                          Kindly do the needful
                          Apply PAN India customer support has been notified about the posted complaint.
                          View replies
                          We sincerely express our apology for the inconvenience caused to you. We request you to submit your query along with PAN/acknowledgement number/contact details at https://bit.ly/3SZ1Pgl or e-mail to us at [protected]@proteantech.in. We will resolve your query at the earliest.

                          Team Protean!
                          'Building for Billion'
                          Reply
                          We sincerely express our apology for the inconvenience caused to you. We request you to submit your query along with PAN/acknowledgement number/contact details at https://bit.ly/3SZ1Pgl or e-mail to us at [protected]@proteantech.in. We will resolve your query at the earliest.

                          Team Protean!
                          'Building for Billion'
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                            S
                            Senthilvihaan
                            Apr 24, 2023
                            Apr 24, 2023
                            This thread was updated on Apr 24, 2023
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                            Myself Senthil kumar, my pan card was returned due to insufficient address, pls send it back, (Article No:JN[protected]IN Not Delivered - remarks Insufficient Address on 24/04/2023 13:30:28 - INDPOST)
                            Pls send it again to the same address
                            2/180, Netahji nagar 2nd cross, Salem byepass, Krishnagiri, Tamilnadu-635001
                            Apply PAN India customer support has been notified about the posted complaint.
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                            My number is [protected]
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                              G
                              Gyanaranjan mohapatra
                              from Visakhapatnam, Andhra Pradesh
                              Apr 10, 2023
                              Mar 11, 2025
                              This thread was updated on Mar 11, 2025
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                              Resolved

                              Pan card application form

                              Website: Nsdl

                              On 8th April Saturday 2023, i filled up the form to make a new pan card with token number of [protected] and also paid the payment of
                              Rs 106.90 payment was successful and money deducted but further pan card process has failed. So i want my deducted money...
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                              S
                              sureshiitd
                              from Delhi, Delhi
                              Apr 8, 2023
                              Apr 10, 2023
                              This thread was updated on Apr 10, 2023
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                              I tried to fill the pan application through the nsdl website and selected the e-sign verification process. after filling in all the required details it took me to the payment page and I have made my payment of Rs. 106.90 using Paytm.
                              The payment got deducted and it took me to 'your request cannot be processed, please try after some time. I am not able to proceed further.

                              My token no is: [protected]
                              Apply PAN India customer support has been notified about the posted complaint.
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                              Inconvenience caused is highly regretted. Kindly E-mail your query at [protected]@proteantech.in
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                                P
                                prakritikashyap
                                from Alwar, Rajasthan
                                Mar 29, 2023
                                Apr 3, 2023
                                This thread was updated on Apr 3, 2023
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                                Address: B146karamchari colony, alwar

                                Cannot proceed futher in this online pan appliaction
                                +1 photos
                                Apply PAN India customer support has been notified about the posted complaint.
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                                Inconvenience caused is highly regretted. We request you to submit query along with required details at https://bit.ly/3SZ1Pgl or you may also write to us at [protected]@proteantech.in. Our team will investigate and revert you shortly on the email ID provided.
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                                  V
                                  Vamsi Sannapu
                                  from Rajahmundry, Andhra Pradesh
                                  Feb 5, 2023
                                  Feb 7, 2023
                                  This thread was updated on Feb 7, 2023
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                                  Your e-KYC/e-Sign based request has failed hence you cannot proceed the application with e-KYC /e- Sign mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the PAN application in next seven working days.

                                  Now what should I want to do?
                                  +1 photos
                                  Apply PAN India customer support has been notified about the posted complaint.
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                                  Inconvenience caused is highly regretted. Kindly E-mail your query at [protected]@proteantech.in or call us on[protected]
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