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Income Tax Department Complaints & Reviews

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Updated: Jan 12, 2026
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Income Tax Department reviews & complaints page 11

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V
VivekKh64552588
Jun 14, 2021
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E filing portal shows pan does not exist

Dear Sir,
My name is Vivek Khatri. I visited to new e filing portal. In aadhaar pan link status. But when i entered my pan no. It shows PAN DOES NOT EXISTS. My pan no. Is KRRPK6620J
[protected]@gmail.com...
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VivekKh64552588
Jun 14, 2021
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Address: Income tax department, benglore

Dear Sir,
My name is Vivek Khatri. I visited to new e filing portal. In aadhaar pan link status. But when i entered my pan no. It shows PAN DOES NOT EXISTS. My pan no. Is KRRPK6620J
Income Tax Department customer support has been notified about the posted complaint.
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    Rinkks .R
    Jun 14, 2021
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    I got my physical pan card on 31st may 2021 and after 2 week s of receiving it there is no record of my pan card details on your database upon verification. Kindly look into the matter
    Income Tax Department customer support has been notified about the posted complaint.
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      umesh3176
      Jun 13, 2021
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      Address: House no=3176 sector 15 part 3 huda sonipat haryananipat
      Website: [email protected]

      Street light not working please repir street light ager Ho ske to tube light ki jgh bulb Vali light lag jaye to bar bar ki pareshani nahi hogi
      Income Tax Department customer support has been notified about the posted complaint.
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        D
        diff_2013
        from Pune, Maharashtra
        Jun 10, 2021
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        Please see the screenshot. It's over 10 minutes gone but the single click I did is still not processed.

        If this is the speed of new incometax india efiling website. I will take another 5 - 6 years to file my return.
        Absolutely a pathetic job by nandan nilekani and infosys.
        India is and will remain backward when it comes to technology.
        No wonder no real development happens here and whatever happens is absolutely a sub-standard job like this portal.
        May god bless India.
        Income Tax Department customer support has been notified about the posted complaint.
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          V
          Vimalnadh
          Jun 10, 2021
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          Address: Trivandrum

          I get the instant pan card number...But till now I can't get the status..It only shows no record found for the given pan
          Income Tax Department customer support has been notified about the posted complaint.
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            diff_2013
            from Pune, Maharashtra
            Jun 9, 2021
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            Incometax india has launched a new portal for filing incometax returns.
            The portal is very poorly designed and it takes over 5 - 10 minutes for each click to process.
            This way i will never be able to file my returns as the session will time out soon.
            the JSON utility is useless. The pre-filled xml shows all null values.
            There's no clear guideline. Also just for cosmetic changes e.g. Pune vs Poone the system shouts that there's a mismatch of address between pan and aadhar.
            While I completed writing this post, the login is still going on in the other window.
            Income Tax Department customer support has been notified about the posted complaint.
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              Prahlad Siddavatam
              Jun 8, 2021
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              Dear Official,
              I applied for the PAN card recently & I got PAN number too. but when I given my Pan details for my business purpose but higher authorities are saying that Government data base response: No records found for the given ID or combination of inputs.

              Using the verification service on the main website or digilocker also says PAN card is not found.
              Please sir/ madam solve the query as soon as possible its very important for me but I am unable to solve please help me in solving with this issue.
              My PAN No is OFHPS1623P
              NAME : PRAHLAD SIDDAVATAM
              Income Tax Department customer support has been notified about the posted complaint.
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                S
                sharmagaurav0147
                May 28, 2021
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                User ID does not exist. Not able to log in to my efiling.
                Pan Number: EMCPS8555Q
                NAME: GAURAV SHARMA
                DATE OF BIRTH: 20/01/1982

                NOT ABLE TO LOGIN TO MY E FILING TO FILE MY INCOME TAX FOR THE FINANCIAL YEAR 2019-20. PLEASE HELP TO RESET MY PASSWORD.
                MY PHONE NO; [protected]
                EMAIL ID: SHARMA.[protected]@GMAIL.COM
                Income Tax Department customer support has been notified about the posted complaint.
                May 28, 2021
                Updated by sharmagaurav0147
                User ID does not exist. Not able to log in to my efiling.
                Pan Number: EMCPS8555Q
                NAME: GAURAV SHARMA
                DATE OF BIRTH: 20/01/1982

                NOT ABLE TO LOGIN TO MY E FILING TO FILE MY INCOME TAX FOR THE FINANCIAL YEAR 2019-20. PLEASE HELP TO RESET MY PASSWORD.
                MY PHONE NO; [protected]
                EMAIL ID: SHARMA.[protected]@GMAIL.COM
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                  S
                  Shibu003
                  May 21, 2021
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                  I've shifted to another place, so my pan card was delivered to some known person but unfortunately he lost it. Now when I am going to re print online, every time it is showing that, " the record is presently not available at ITD Master".
                  Please tell me what to do.
                  My pan card number is- GFEPP7920H
                  DATE OF BIRTH- 01/01/1968.
                  Income Tax Department customer support has been notified about the posted complaint.
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                    Tufel@786
                    May 20, 2021
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                    Address: ANNA SALAI CHENNAI , TAMILNADU

                    1. Date Of Incident - 29/01/2021

                    2.Full Description Of Incident - मेरे द्वारा 29 जनवरी 2021 को new pan card के लिए राशि रुपया 379/- समानता ग्रुप कंपनी कि वेबसाइट pancard.com पर आवेदन किया गया जिसके बाद कंपनी द्वारा कस्टमर कोड A3409285 आवंटित किया गया किन्तु आज दिनाक 20/05/2021 तक भी राशि चुकता करने के बाद नया pan card प्राप्त नहीं हो पाया है
                    अतः समानता कम्युनिकेशन से इस बारे में सम्बंधित फर्म से राहत प्रदान करा मुझे new pan card आवंटित कराने का श्रम करावें |

                    3. DESIRABLE RESOLUTION - अगर PAN CARD प्राप्त ना हो तो कंपनी से मुझे राशि रुपया 379/- REFUND करावें
                    Income Tax Department customer support has been notified about the posted complaint.
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                      Yaseen777
                      May 4, 2021
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                      I have applied and got physical pan card already.when i tried to download e pan card..it shows that the record is not available with the ITI master.what should i do on this
                      Income Tax Department customer support has been notified about the posted complaint.
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                        S
                        Shiladitya Sharma
                        Apr 30, 2021
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                        Address: VILL &PO- PURANDARPUR, PS- KANDI, DIST- MURSHIDABAB, PIN- 742171

                        Dear Sir,
                        I am Shiladitya Sharma Mobile No- [protected], My PAN card No CGUPS0264E .my Father's name is not correct in my PAN Card. . My Father's Name is DULAL CH SHARMA instead of DULAL CHANDRA SHARMA.. Please verify my matter and correction immediately

                        Encclose:-
                        (a) PAN Card
                        (b) Aadhar Card
                        Income Tax Department customer support has been notified about the posted complaint.
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                          satinder.sk7
                          Apr 26, 2021
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                          Dear sir
                          I applied update for pan application wide Acknowledge No. [protected]
                          on 07/06/2020 for which got a mail about discrepancy . So I again applied for pan update application vide Acknowledge No.[protected] on 15/06/2020.

                          So the problem is that my first application is processed and delivered to me on 18/10/2020. That was okay.

                          But my Second application is still pending, when asked NSDL team they said it will be processed only after first application get processed.
                          But my first application is cleared now. second application is struck since 1 year.

                          Also I asked ITD team they said they dont have consent about my first application that it had processed.

                          Please process it .
                          Acknowledge no .[protected].
                          Income Tax Department customer support has been notified about the posted complaint.
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                            jeetuiitn
                            from Delhi, Delhi
                            Apr 23, 2021
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                            Resolved

                            No change in PAN correction status
                            I have applied for name change in my Wife's PAN card using nsdl website and the status of the PAN card has not been updated

                            current status is:"Your application for 'New PAN Card or/and Changes or Correction in PAN Data' is under process at Income Tax Department"

                            Acknowledgment Number : [protected]
                            Permanent Account Number (PAN) : OCEPS5075R
                            Sep 13, 2022
                            Complaint marked as Resolved 
                            Income Tax Department customer support has been notified about the posted complaint.
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                              Richa Singh Rajput
                              Apr 15, 2021
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                              Hi,

                              I have a pan card with the pan number EYVPR4448N
                              When i am putting my details, It does not fetch my details saying no record found.

                              Please tell me what should i do? How to proceed further. What is the current status of my pan card
                              Income Tax Department customer support has been notified about the posted complaint.
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                                ravidanny23
                                from Lucknow, Uttar Pradesh
                                Apr 12, 2021
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                                I'm filing this complaint on the behalf of my father.
                                I applied for a duplicate PAN Card from NDSL website and it was sent by courier from Trackon couriers Pvt Ltd. It was supposed to be delivered on 10/04/2021 and it's still undelivered. Today i.e. 12/04/2021 I called them to ask why there's a delay in the delivery and they told me that they delivered it to some other place and now they don't remember.
                                This is a matter of concern as it may cause the exposure of confidential information.
                                How can this negligence be tolerated?

                                Airway bill number:[protected]
                                Income Tax Department customer support has been notified about the posted complaint.
                                Apr 20, 2021
                                Updated by ravidanny23
                                It's been a week and there's no update from the Income Tax Department.
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                                  R
                                  Raviteju
                                  Apr 10, 2021
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                                  Resolved

                                  Hi Team,

                                  I'm complaining about the person who has block money with more than 1cr.His name is Dronadula Rambabu relates to Avulavaripalem village, Krosur mandal, Guntur Dist, Pin-522411.His carrier started with homeguard with 5K sal on monthly 6yrs back.And he got love marriage with wife having monthy 20K income.He struggled/faced money problem till 2019.Past 2 years he moved to RTO with peoples interactions.Now he has 20lakh rupees of buffalos shed and 30 lack ruppes gave to interest of 1.50rs to known people.And his daily expenses and maintenance around 30K.And now he planned to buy agriculture land with 4acres (each acre 16 lack rupees).And he made his mother worth 10 lack rupees gold.Not sure how he moved to RTO and not sure how he eared with in an 1year span of time.He want to build home near Gorantla with around 1cr now.As of now he earned 2cr block money in last year.Requesting you please investigate and let me know if any required.
                                  Apr 10, 2021
                                  Complaint marked as Resolved 
                                  Please let me know if any docs/artifacts required.
                                  Income Tax Department customer support has been notified about the posted complaint.
                                  Apr 14, 2021
                                  Updated by Raviteju
                                  As mentioned /stated above he brought agriculture land of 4acres.(Each acre worth 15.75lacs).Please take action and he has lot of block money.
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                                    Nkuntal
                                    Mar 31, 2021
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                                    Address: 1 EME Centre secunderabad c/o 56 apo

                                    Sir I am Hav Neeraj Kumar my no is 17000142W my pan no is BSYPK6074K which is updated in eme records also but my 26 as Form not updated since last financial year[protected]. This year also tax is deducted from the salary but the 26 as Form not updated. Plz updated my 26as Form as early as possible. My mob no is [protected].. Thank you
                                    Income Tax Department customer support has been notified about the posted complaint.
                                    Mar 31, 2021
                                    Updated by Nkuntal
                                    Tan decture is HYDJ00028A
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                                      pravallika KB
                                      Mar 31, 2021
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                                      My application coupon no[PROTECTED]
                                      name: K*************B********* PRAVALLIKA
                                      Status : your application is withheld for processing.
                                      objection reason : objection marked-[UID is already exists for another PAN]

                                      But i did not get any pan card.it happened because i had submitted 2 application one online applicaton and 1 offline application some adhaar card issue now adhaar card is cleared but didn't get pancard. please resolved my objection and provide a PANCARD.
                                      Income Tax Department customer support has been notified about the posted complaint.
                                      Mar 31, 2021
                                      Updated by pravallika KB
                                      MY APPLICATION COUPON NO[PROTECTED]
                                      NAME: K*************B********* PRAVALLIKA
                                      Status : your application is withheld for processing.
                                      objection reason : objection marked-[UID is already exists for another PAN]

                                      But i did not get any pan card.it happened because i had submitted 2 application one online applicaton and 1 offline application some adhaar card issue now adhaar card is cleared but didn't get pancard. please resolved my objection and provide a PANCARD.

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