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Income Tax Department Complaints & Reviews

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Updated: Jul 18, 2026
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Income Tax Department reviews & complaints page 11

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S
Sagar bawankule
Sep 26, 2021
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Address: At-kolari, Po-kolari
Website: Income Tax Department

HI,
I am facing the record(pan) not found in ITD database/invalid issue when I use my pan card number. I can't fix this issue and don't know why this error is showing.

My pan Number: FXIPB1601L
name on the card: SAGAR VINOD BAWANKULE
Income Tax Department customer support has been notified about the posted complaint.
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    A
    Amal Dethan
    Sep 24, 2021
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    Cannot register for eFiling. Always showing "Error : Name entered is not as per PAN. Please retry." regardless of how the name combination is entered.
    Income Tax Department customer support has been notified about the posted complaint.
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      V
      vaibhav.jpn
      from Ahmedabad, Gujarat
      Sep 23, 2021
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      Hi there,

      My name is Vaibhav Vadgama.

      It's returning an error "Name entered is not as per PAN. Please retry." while signing up as a new taxpayer.

      I'm inputting the correct PAN card details, but it displays the above error and I can't proceed further. Please advise.

      Looking forward to your reply.

      Thanks,
      Vaibhav
      Income Tax Department customer support has been notified about the posted complaint.
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        P
        Pruthvi Raj Chowda
        Sep 22, 2021
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        After entering all the details for PAN details updation, when i submit the application i get the below error.

        Your request could not be processed. Please try after some time (ADVC0024)

        i tried several times still the same error.
        Income Tax Department customer support has been notified about the posted complaint.
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          S
          SAI Hamand
          Sep 21, 2021
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          Address: Vikas Nagar Devicha Kamanisamor Mahagao Road Umarkhed

          Sir If someone's Aadhaar is linked to my PAN card by mistake, please dislink the Aadhar card link to my PAN.

          My pan no AMUPH3584J
          My Adhar no is[protected]
          Income Tax Department customer support has been notified about the posted complaint.
          Sep 21, 2021
          Updated by SAI Hamand
          Sir If someone's Aadhaar is linked to my PAN card by mistake, please dislink the Aadhar card link to my PAN.
          My pan no AMUPH3584J
          My Adharnumber is[protected]
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            D
            diff_2013
            from Pune, Maharashtra
            Sep 20, 2021
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            Whenever I call IncomeTax india helpdesk, they are unable to understand my query. They just ask me to forward my query to an email id

            efilingwebmanager at the rate income tax dot gov dot in

            After I send a mail to this id, no one acknowledges it nor anyone responds.
            This is all farce. They are just fooling around.
            Income Tax Department customer support has been notified about the posted complaint.
            Oct 08, 2021
            Updated by diff_2013
            still no response from efilingwebmanager at the rate income tax dot gov dot in
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              anupa regmi
              Sep 16, 2021
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              Hi i have lost my pan and wanted to reprint it and also my mobile number has been changed now i apply for change in PAN it says record not found .My PAN no is BXGPR1887Q
              Income Tax Department customer support has been notified about the posted complaint.
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                R
                Rahul2183
                from Mumbai, Maharashtra
                Sep 14, 2021
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                I am facing the record(pan) not found in ITD database/invalid issue when I use my pan card number. I can't fix this issue and don't know why this error is showing.
                My pan number : BIDPY9416Q
                Name on pan: Rahul Sanjay Yadav
                Income Tax Department customer support has been notified about the posted complaint.
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                  T
                  Tawwab Khan
                  Sep 12, 2021
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                  Address: Purainiya talab

                  Your application for 'New PAN Card or/and Changes or Correction in PAN Data' is under process at Income Tax Department
                  Income Tax Department customer support has been notified about the posted complaint.
                  Sep 12, 2021
                  Updated by Tawwab Khan
                  Your application for 'New PAN Card or/and Changes or Correction in PAN Data' is under process at Income Tax Department
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                    T
                    TejasAhuja
                    Sep 10, 2021
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                    I have been facing a problem regarding my pan card EFPPA5818J. I got this pan card from UTI recently and is active and verified according to income tax department site but when i try to open a demat account or a bank account online my pan verification fails. I have tried this on multiple sites and facing the same issue.
                    Please help me with this problem its been 10 days that i am facing this problem and i have also received my physical pan card still it is not working.
                    Income Tax Department customer support has been notified about the posted complaint.
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                      D
                      diff_2013
                      from Pune, Maharashtra
                      Sep 6, 2021
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                      My bank account has been pre-validated and EVC enabled. Yet when I try to generate EVC from within my Incometax portal, the Continue button does not enable.

                      As a result I can not generate EVC. This is a major technical glitch in the Incometax new efiling portal designed by Infosys.
                      See the attached screenshot.
                      Income Tax Department customer support has been notified about the posted complaint.
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                        C
                        Chainsaw man
                        Sep 5, 2021
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                        I made my instant pan card through efilling portal. Now I want a physical CARD but when I request for a reprint it shows "record not found in database"

                        PAN no. OOFPS8290D

                        Upon verification it shows my pan is active.
                        Please resolve this issue
                        Income Tax Department customer support has been notified about the posted complaint.
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                          bvherlekar
                          Sep 3, 2021
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                          My pan aajph1522k i have successfully filed mu tax return itr 1 for a y[protected] and evarified but i have not got ackn no owledgement number so i cannot track further progress my mob no [protected]
                          Income Tax Department customer support has been notified about the posted complaint.
                          Sep 03, 2021
                          Updated by bvherlekar
                          not yet resolved
                          Sep 03, 2021
                          Updated by bvherlekar
                          waiting
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                            M
                            Makesh K.G
                            from Ernakulam, Kerala
                            Aug 30, 2021
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                            Refund for IT returns of FY 20-21 not received yet.
                            Income Tax Department customer support has been notified about the posted complaint.
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                              S
                              Sandeep Talreja
                              Aug 30, 2021
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                              Address: P/3/7, DEEP SADAN , SUNDER NAGAR MALAD WEST MUMBAI MAHARASHTRA INDIA

                              Dear Sir,

                              As per CBN data based three of my pan cards are active PANs viz BHBPT0528D, ADAPT3980H and ACPPT1918H are active.

                              am based out of country so could not come down and see any ITD officer. also due to covid situation, flights are cancelled,

                              I earnestly request you to keep active any of my one pan card and cancel other two

                              Hence, you are requested to contact the Assessing officer i.e. ITO Ward[protected], Mumbai and follow up the matter for deletion/de- activate the

                              I have attached all my pan card copies along with aadhar card

                              Please please help and resolve this ...
                              Income Tax Department customer support has been notified about the posted complaint.
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                                manju2871
                                Aug 17, 2021
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                                Address: Bangalore

                                1. Interest on Fixed Deposit is paid without deduction of Income tax on furnishing Form 15 H.
                                2. No Income Tax should be deducted before the actual interest paid/credit exceeds the exemption limit (i.e.) Rs. 10, 000/Rs.50, 000/-.
                                3. Senior citizens need not pay Advance Tax,
                                4. The subject of taxation is total Income i.e. Gross Total Income (-) admissible deductions under Chapter VIA.
                                5. Taxable Income is arrived at after deducting the proposed savings from the estimated Total Income.
                                6. The savings for claiming deductions must be from the income of the year liable to tax.
                                7. Banks are refusing to accept declarations by Pensioners, indicating the amount of proposed savings and deducting Income tax till proof of investments is produced.
                                8. Majority of Sr. Citizens in General and very Sr. Citizens in particular are claiming refund of Income tax deducted by banks in full.
                                9. The action of the banks is only resulting in all round increase with no Revenue Benefit.
                                10. Increasing the interest burden on the Govt on the amounts refunded.
                                11. While savings made during anytime of the year is eligible for deduction, insisting on proof of investment, even before the Pensioner receives any income in the financial year is illogical.
                                12. The Banks may be instructed to accept the declarations furnished by the Pensioners and allow admissible deductions before deducting tax.
                                13. If necessary a special form may be prescribed for furnishing the declaration by pensioners. Failure to invest before the date indicated in the declaration may be considered as an attempt to prevent/postpone deduction of tax due. Penal provisions may be included.
                                14. Income tax due may be recovered from pension for the months of Jan and February, including interest/penalty, if any as prescribed, and pensioner shall have no right to protest.
                                15. As liability to pay tax arises only after the income exceeds the maximum amount not liable to tax, it is not fair to deduct tax from the amount which attracts no tax.

                                Senior Citizens and Very senior Citizens of Bangalore
                                Income Tax Department customer support has been notified about the posted complaint.
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                                  R
                                  Roshan Pppp
                                  Aug 14, 2021
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                                  Address: GHAGRA, DORANDA

                                  Payment ke baad nhi aya
                                  Income Tax Department customer support has been notified about the posted complaint.
                                  Aug 14, 2021
                                  Updated by Roshan Pppp
                                  Payment karne ke baad nhi hua
                                  Aug 14, 2021
                                  Updated by Roshan Pppp
                                  Payment karne ke baad nhi hua
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                                    K
                                    K J Ghadiali
                                    Aug 13, 2021
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                                    Address: Mumbai 400019 (residential address)

                                    I am a senior citizen and have filled in my ITR2 form online but because of technical errors online regarding Capital Gains and deductions U/S 54EC, had problems and hence could not submit it.

                                    When I filled in the ITR 2 form offline, everything was fine and but while uploading it to the IT website, for the last few days - it does not go through and show "SCHEMA ERROR, PLEASE TRY LATER" I have a screenshot of this and can share it if required.

                                    Please resolve the software problems from your end and revert so that I can file my returns in time. As a senior citizen, this is very stressful and is affecting my health. Please expedite a resolution.

                                    Thanking you,
                                    Khusrow Ghadiali
                                    [protected]@hotmail.com
                                    Income Tax Department customer support has been notified about the posted complaint.
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                                      R
                                      Raju6
                                      Aug 13, 2021
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                                      Address: Paithan

                                      Hello Sir/ Madam,

                                      I want to bring on your notice that below persons from Paithan, Dist- Aurangabad, Maharashtra have black money for which they are not paying even income tax also.
                                      You can check they are having many accounts in Ahmednagar & Aurangabad districts in Maharashtra.
                                      They have collected this money from illegal money lender activities & also they have purchased lands also.
                                      I hope you will take right actions on this information-

                                      Name:

                                      Mrs. Rukhminibai Haribhau Khrad- BOQPK6228B
                                      Mr. Devesh Haribhau Kharad- DVIPK666K
                                      Mrs. Vrushali Devesh Kharad
                                      Mrs. Anita Sadashiv Jadhav- BBWPJ2221E
                                      Mrs. Sunita Kishor Aute- BRFPA2703P
                                      Mr. Kharad Harichandra Jayvantrao- BNKPK4337E

                                      I hope you will take right actions on this information
                                      Income Tax Department customer support has been notified about the posted complaint.
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                                        D
                                        diff_2013
                                        from Pune, Maharashtra
                                        Aug 10, 2021
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                                        It's now near a month gone since I raised grievance on Income Tax India portal. Despite a month gone, the status of grievance is still Submitted.

                                        No one is looking into it. This is very disappointing.
                                        I am unable to generate EVC. All I hear is integration issues since 9-June-21. Now we are 2 months old since the portal was launched.
                                        Waste of money of taxpayers.
                                        Income Tax Department customer support has been notified about the posted complaint.
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