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Income Tax Department Complaints & Reviews

1.9
Updated: Jan 12, 2026
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Income Tax Department reviews & complaints page 12

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L
lalu2019
Mar 31, 2021
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Hi,
i am trying to link the pan with Aadhaar, but showing me the error "the Aadhaar already linked the other some pan.". i don't know about the other pan, i also visited to nearest income tax office and also contacted helpline not solution.
I request you to please D-Link the other pan so i can link the my pan.

Please help me. i am trying to resolve this last 4 days.

My details -
name - lalu prasad
mobile - [protected]
Email - laluprasad.[protected]@yahoo.com
Income Tax Department customer support has been notified about the posted complaint.
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    Siddhi Ronak Malde
    Mar 30, 2021
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    I have a pan card with number - atupp7735n
    But when I try to check the details by entering dob it is showing as no record found
    Income Tax Department customer support has been notified about the posted complaint.
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      N
      nitinsudan2323
      Mar 28, 2021
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      Address: Flat no1 first floor Anmol Home, Badal colony , Lohgarh road Zirakpur -140603

      We have purchased Usha slow juicer model - CPJ382S- 200W model
      Juicer stops working, Seems motor not working.
      Purchased from Flipkart on dated 22nd Sep 2020 - Through seller OMNI retail.

      Request you to please check as per understanding Motor stands warranty of 5 years
      Income Tax Department customer support has been notified about the posted complaint.
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        S
        Sanchli Sharma
        Mar 23, 2021
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        I am trying to link my father's Pan to his Aadhar however when I try to do so, I get an error message that Pan does not exist. I did my research and found on twitter that we need to write to you on this email address.

        Below are the Pan card details of my father :
        Name : Suresh Kumar Sharma
        Date of Birth : 16th December, 1951
        Son of Shanti Nandan Sharma
        Pan Number : AJDPS1934P

        Please assist us as soon as possible.
        Income Tax Department customer support has been notified about the posted complaint.
        Mar 23, 2021
        Updated by Sanchli Sharma
        Income Tax dept please respond ASAP.
        Mar 23, 2021
        Updated by Sanchli Sharma
        when will i receive a response from Income Tax Dept ?
        Mar 25, 2021
        Updated by Sanchli Sharma
        when will I get a response from Income tax Dept
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          N
          Nesan bharathi
          Mar 22, 2021
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          Resolved

          Pan Card database not found

          Address: Tamil nadu salem

          Respected sir/madam
          I have pan card FJMPB9809L.. But on checking know your pan it shows no records found..
          And while liking the pan number with bank account is shows invalid pan number..
          I kindly want to. Correct the issues as soon as possible....
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          M
          mm traders
          Mar 18, 2021
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          Search Result based on GSTIN/UIN : 09ADSPR5956R1Z2
          Legal Name of Business

          RAHELA RAHMAN

          Trade Name

          M/S M.M. TRADERS & MANUFACTURERS

          Effective Date of registration

          01/07/2017

          Constitution of Business

          Proprietorship

          GSTIN / UIN Status

          Cancelled suo-moto

          (Effective from 04/04/2018)

          Taxpayer Type

          Regular

          Administrative Office

          (JURISDICTION - STATE)
          State - Uttar Pradesh
          Zone - Kanpur I
          Range - Kanpur (B)
          Sector - Kanpur Sector-9
          Other Office

          (JURISDICTION - CENTER)
          Commisionerate - KANPUR
          Division - DIVISION-II
          Range - RANGE-VII

          Whether Aadhaar Authenticated?

          No

          Whether e-KYC Verified?

          No

          Nature Of Core Business Activity

          NA
          Nature of Business Activities

          1. Wholesale Business2. Retail Business3. Factory / Manufacturing
          Dealing In Goods and Services
          Goods Services
          HSN Description HSN Description
          72171020 WIRE OF IRON OR NON-ALLOY STEEL - NOT PLATED OR COATED, WHETHER OR NOT POLISHED : OF A THICKNESS ABOVE 18 SWG BUT UP TO 26 SWG
          HSN: Harmonized System of Nomenclature of Goods and Services

          Search Result based on GSTIN/UIN : 09ADSPR5956R1Z2
          Filing details for GSTR3B
          [protected] July - Not Filed
          Income Tax Department customer support has been notified about the posted complaint.
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            J
            Jansheir
            Mar 9, 2021
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            Sir/Madam
            I want this to bring in your notice that I am a PAN card holder with PAN- KBDPK7738F. My name is MD JANSHEIR KHAN. I am trying to link my PAN with my bank account in PUNJAB NATIONAL BANK. But unfortunately I could not complete the process as PAN is not showing in the ITD database record.Hence, I request you to do the needful at the earliest. I am attaching the necessary documents with this mail.
            Yours sincerely
            MD JANSHEIR KHAN

            PAN :- KBDPK7738F
            NAME :- MD JANSHEIR KHAN
            FATHER NAME:- ASLAM HUSSAIN KHAN
            Income Tax Department customer support has been notified about the posted complaint.
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              R
              RAM@1940
              from Mavelikara, Kerala
              Feb 22, 2021
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              Address: KAVITHA, WEST FORT, MAVELIKARA, PIN:- 690101., Kerala.

              Advised 14/12/2020 that Rs/-1780 will be returned, but no info.
              PAN NO: AHHPP4540N, Name: SujatjhaR Pillai. Ass: YEAR: 20/21.
              DIN: CPC/2021/A1/[protected], ACK.NO: [protected].
              Complained twice, Eamil to " [protected]@nsdl.co.in."
              Please look in to this & advice action taken.
              Thanks. Sujatha R.Pillai.
              Income Tax Department customer support has been notified about the posted complaint.
              Mar 05, 2021
              Updated by RAM@1940
              As of to-day (05/03/2021) there is NO response from anybody !
              Thanks, Sujatha R Pillai.
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                N
                navdeepkho
                Feb 21, 2021
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                Address: KUCHAMAN CITY, DIST NAGAUR, RAJASTHAN

                When i go for registration of my partnership firm on udyam (ramdoot minerals) pan number (abcfr0773q)

                than error shows (pan is not valid. Record (pan) not found in itd database/invalid pan.)

                i verified my pan number on income tax website
                pls update and link with udyam portal
                Income Tax Department customer support has been notified about the posted complaint.
                Registration Issue Of Limited Liability Partnership On Udyam Registration - Error of pan invalid

                When i go for registration of Limited Liability Partnership firm on Udyam registration pan number (ABCFP5887D)

                than error shows (pan is not valid. Record (pan) not found in ITD database/invalid pan.)

                I verified my pan number on income tax is active.
                pls update and link with udyam portal
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                  J
                  jesupuram
                  from Kottayam, Kerala
                  Feb 17, 2021
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                  Address: JESUPURAM,AYMANAM P.O,MYTHRI ROAD,PANDAVAM

                  I Sheela Solomon was working as Headmistress of C.M.S.H.S.OLASSA from April 2014 to May 2019, and I retired on May 31, 2019. In September 2019, a notice of late filing fine of income tax of Rs.125310 was received from the Income Tax Department for the assessment years[protected] against the TAN No TVDC00820B. I became headmistress in 2014 April only. But the headmaster who joined after my retirement has shown Rs 125310 as my liability and Certificate issued to the DD office. So till date I have not received my DCRG. Not getting gratuity for a year and a eight months has caused me a lot of financial lose. While I was headmistress, I entrusted Karvy in Kottayam to file the income tax returns, but they didn’t do it in time.
                  The penalty for the previous Headmaster was remitted by him, but due to the error in the head of account, that amount was not deducted, but after submitting the receipt it was deducted. So the outstanding is only 80960 Rupees. I am a retired teacher who worked hard to maintain the school and a lot of money has spent from my side.
                  In many institutions where this has happened in the past, It is learned that many have been waived when the heads of the institutions had appealed. But to submit an appeal Username, password and digital signature are needed. The present headmaster is reluctant to give it and refuses to give an appeal for me. So kindly regard this as an appeal and help me to get my gratuity. It is unfair to deduct the amount that came in TAN of the institution from my service benefits. If the notice had come while I was in service I would have had the opportunity to make an appeal. Now I am not able to do anything as I have retired
                  My daughter's wedding is fixed and I am in a crisis. The High Court has ruled that nothing should be deducted from the gratuity of the Pensioner. In the court order (Dated 08/09/2020), it is well stated in paragraph 5 that any recovery of pecuniary loss and other punishment of grave misconduct or negligence, can only be against the pension payable and not the DCRG.
                  Please consider my application favourably and exempt me from this fine and help me to receive the service benefits that I reasonably deserve. Please excuse me during this covid-19 pandemic period and help me to get my gratuity as soon as possible. Please give necessary guidance to waive this fine. Immediate action will be highly appreciated.
                  Thanking you,
                  Aymanam
                  Yours faithfully,
                  02/02/2021
                  Income Tax Department customer support has been notified about the posted complaint.
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                    K
                    kumara rec
                    from Anekal, Karnataka
                    Feb 11, 2021
                    Resolved
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                    Resolved

                    Dear Sir,

                    I am very poor family, and filled the online application form over the internet with the help of college student for New PAN Card
                    Acknowledgement Number :
                    N-[protected]
                    Dated : 31/12/2020

                    My application has been rejected due to reason of "Name to be printed on card is wrongly mentioned in application form". Now, I am not able to fill up again. I would request you to please correct my name JEEVITHA to be printed on card instead of JEEVITHA G.

                    I don't know that accessing officer is qualified or not who’s going to scrutiny of application form and documents. I have filled up correct name but only add my INITIAL on card. It is displaying "Re-apply with correct details using online facility at https://tin.tin.nsdl.com/pan/index.html .”

                    Your system is not good for indian citizen.I would request you to please forward my request to your higher authority.

                    Thanking you in anticipation,

                    Jeevitha
                    Feb 11, 2021
                    Complaint marked as Resolved 
                    Need Fresh PAN CARD
                    Income Tax Department customer support has been notified about the posted complaint.
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                      Nitishssingh24
                      from Khed, Maharashtra
                      Jan 27, 2021
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                      Address: Sikatia Dina chak,post.khurwasia deoria

                      HI,
                      I am facing the record(pan) not found in ITD database/invalid issue when I use my pan card number. I can't fix this issue and don't know why this error is showing.

                      My pan Number: ABLAS2279Q
                      name on the card: SAMAJ KALYAN SEVA SAMITI
                      Income Tax Department customer support has been notified about the posted complaint.
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                        J
                        jogasingh5566
                        from Nawanshahr, Punjab
                        Jan 22, 2021
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                        Address: Pathankot

                        Mainu wi punishment mili u/s 148 de wich, main vi karib 10 lakh rupay jama karwaya, phit mainu bail mili, bharao bach ke raho te kadi wi cash jama naa karwao apne khaate wich
                        Income Tax Department customer support has been notified about the posted complaint.
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                          mohanlalsingh0089
                          from Nawanshahr, Punjab
                          Jan 22, 2021
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                          Address: 1557/65/2, MM Road, Mota Singh Nagar, Jalandhar

                          I Have been issued a notice Income tac U/S 148, before this was sent an letter u/s 133/6 income tax section, actually there are lots of cash deposited and withdrawals in my account in one year, this was nearly 20.50 lacs, now i have been in very big trouble, Income tax person ask me to deposited tax amount nearby 17 Lacs, scrutiny and tax and penalty, they said otherwise they will be taken action against me and may be there is a penalty of 3-5 year imprisonment,

                          I would i request to you pls help me if any body help me, i can not pay 17 lacs but i can pay nearly 5-6 lacs cash, please help me

                          Mohanlal singh
                          1557/65/2, MM Road, Mota Singh Nagar, Jalandhar

                          notice Income tac U/S 148 and income tax under section 133/6
                          Income Tax Department customer support has been notified about the posted complaint.
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                            H
                            Harshitha Ramakrishna
                            Jan 21, 2021
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                            Hi,
                            I have applied for PAN Correction from the UTIITSL website on 28 Dec 2020 and I have received my e-pan on 9 Jan 2021 and the same is updated in Income Tax Database as well, but when I use my PAN card to open Salary account in Bank it is showing Record(PAN) not found in Income Tax Department / Invalid .

                            PAN : BHDPH8474A

                            Kindly help me with this at your earliest
                            Income Tax Department customer support has been notified about the posted complaint.
                            Jan 24, 2021
                            Updated by Harshitha Ramakrishna
                            There is no updates regarding my complaint from the Income Tax Department Customer Support yet and I am still facing this issue and not able to open my bank account using PAN card because it is showing PAN is not validated (PAN details not found in Income Tax Department ).
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                              G
                              Gajendra Tayde
                              Jan 8, 2021
                              Mar 29, 2023
                              This thread was updated on Mar 29, 2023
                              Resolved
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                              Resolved

                              PAN not showing in ITD database record or invalid PAN

                              Address: 77, Old Dnyaneshwar Nagar, Manewada Road Nagpur 440027

                              Dear sir/mam
                              Your services and support is very poor I have all ready two times registered complaints and as per discussion both time told me record will updates within 7 day to ITD database till it's not happen last 1months
                              Please explain what happened.

                              I'm struggling for current account opening udyam registration last one months because ITD record showing invalid please update PAN record ASAP

                              Sigmatech...
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                              Dear Sir

                              I have not received TDS Refund for 2020-21

                              My PAN : ABUPC6561H

                              ITR for AY 2020-21 e filing ACK No :: [protected]

                              Kindly release the same

                              Regards

                              Mukesh Chopra

                              PAN # ABUPC6561H
                              Income Tax Department customer support has been notified about the posted complaint.
                              Jul 02, 2021
                              Updated by [email protected]
                              reminder
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                                S
                                Sri Giridhari Dasa
                                from Delhi, Delhi
                                Dec 31, 2020
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                                My PAN number is CJNPC1987L. But it says, "No record found for the given PAN"
                                Income Tax Department customer support has been notified about the posted complaint.
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                                  R
                                  Raju5599
                                  from Delhi, Delhi
                                  Dec 31, 2020
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                                  My PAN card(AATFV3933E) has been received by me on 20th Nov 2020 through speed post.

                                  PAN No : AATFV3933E

                                  But, I was unable to download ePAN card from below site.
                                  "https://www.onlineservices.nsdl.com"

                                  After entering details getting below message.

                                  PAN (AAXXXXXX3E) entered by you does not exist in Income Tax Database. Please check and enter the correct PAN. If the problem persists, please write to us at [protected]@nsdl.co.in

                                  Please look into this issue and provide a solution as soon as possible.

                                  Thanks,
                                  Raju
                                  Income Tax Department customer support has been notified about the posted complaint.
                                  Jan 02, 2021
                                  Updated by Raju5599
                                  Please resolve the issue on urgent basis.
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                                    K
                                    Kunala Sai Surya Sahith
                                    Dec 28, 2020
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                                    I have applied e pan yesterday dated 27/12/2020 and ive succesfully downloaded e pan card .So for the reprint of pan card ive visited nsdl website but its showing as no records found in itd data base, but in ITD website its showing as your pan is succesfully verified and is in database of itd.Please solve the problem .As im in need of physical pan card now.
                                    Income Tax Department customer support has been notified about the posted complaint.
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