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Income Tax Department Complaints & Reviews

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Updated: Jul 21, 2025
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Income Tax Department reviews & complaints page 17

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S
s.v. krishna reddy
from Phagwara, Punjab
Dec 7, 2019
Resolved
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As i have issued the pan number newly. But when go to take account on it. It shows that pan number is invalid. Given acknowledgement number is [protected] and pan number is bwapv2096q. When i check it status on ndslpan website. That it shows record was not found. Could you please check the problem. I have been waiting for your response. Thank you
Aug 6, 2021
Complaint marked as Resolved 
Income Tax Department customer support has been notified about the posted complaint.
This is to inform you that we have taken note of your grievance. We will investigate the matter and revert you shortly.
Our representative tried calling you on the contact number mentioned in the PAN application but could not reach you. We request you to contact us at[protected]. Our team shall help you to resolve the issue.
Our representative tried calling you on the contact number mentioned in the PAN application but could not reach you. We request you to contact us at[protected]. Our team shall help you to resolve the issue.
As we have not received any feedback from your end, we hope that your concern is resolved. For any assistance you may reach us at[protected] or write to [protected]@nsdl.co.in
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    Name ServerDomain
    from Mumbai, Maharashtra
    Dec 3, 2019
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    objection reason : father's name mismatch between itd data and pan card application.

    Address: 102 second floor sai aashirwad sai complex makane village saphale west palghar 401102, 401102

    Hi Sir,
    I had applied on UTIITSL website for correction in my name on PAN card, to change it from : SUSHANI SHIVAJI KADAM to SUSHANT SHIVAJI KADAM on 15 Nov 2019. My father's name is SHIVAJI RAMCHANDRA KADAM. But during the application process, on application form my father's name appears as 'SHIVAJI KADAM KADAM'.
    My PAN CARD number is : AWQPK5172M
    So I had sent email to utiitsl.gsd at utiitsl dot com containing an...
    +2 photos
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    P
    pratik nayak
    from Surat, Gujarat
    Nov 24, 2019
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    Address: New citylight road, Surat, Gujarat, 395017

    Respected sir
    We requested for change request of pan dated 6july 2019.. The status of pancard says that it has been delivered on 6 aug 2019 but the card had not been recieved by us even 4 momths later that is now.
    When we went to the agent he asked me to go the income tax office. But upon consulting income tax office it said that it has been delivered to the agent. But no one has recieved the pan card yet. I want to know to whom it has been deliverd and what is its status right now..
    Pls kindly consider this matter and ask the concerned officers to get it delivered at my residence at earliest. Hoping a positive response.
    Yours sincerely
    Jyotsna nayak.
    Acknowledgement no.- n-[protected]
    Dob - 28 nov 1972
    Name - jyotsna prabhakar nayak
    +2 photos
    Income Tax Department customer support has been notified about the posted complaint.
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      D
      davidoliverj96
      from Dhone, Andhra Pradesh
      Nov 22, 2019
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      Address: ESV Satyanarayana babu CPF NO 105678,Surface team electrical,Godavari bhavan ,ONGC Rajahmundry Asset., 533103

      Dear sir,

      Mr, esv satyanarayana babu working in ongc rajahmundry asset as tensure based employee with monthly fixed pay around rs 36, 000/ and he came below middle class family

      But after getting tenure post in ongc rajahmundry asset he illegally acquired the following.

      50 lakhs apartment at rajahmundry near rtc complex, breeza car -1 no,
      One of his child studying mbbs with donation seat (Nearly 10 lakhs per annum) and younger child studying engineering it is also with donation seat at chennai (Total 15 lakhs per 4 years).
      And he also having shoping complex at bhimavaram

      He having bhinami contracts in ongc with name of his family members (Blood relations) those contracts are operated by him illegally
      Contract names as 1) m/s kasina subba rao contractor
      2) m/s srinivasa engineering services

      As of my knowledge his total income around 5 crores earned from ongc rajahmundry asset illegally.
      .
      And he also involved in many frauds and illegal financial activities in ongc rajahmundry asset for that one vigilance case complaint lodged on him.
      So here i am requesting higher authorities to catch the above culprit and save the public money.
      Income Tax Department customer support has been notified about the posted complaint.
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        R
        rayyan_mirza
        from Delhi, Delhi
        Nov 10, 2019
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        I have received my pan on sms from nsdl fujpm7787j but when i try to check the details on the e-filling website it shows no record found for given pan,
        I have been allotted this number on 5/10/2019, physical card has not been delivered yet, but as the correspondent from nsdl customer care center told me it is dispatched and will arrive shortly, but the main issue is i dowloaded the e-pan from nsdl website and it shows the same pan, but when i try to register on income tax e-filling website it shows pan does not exists!!
        Please help asap, it's already been a month and i have some important work which pending because of pan.
        Income Tax Department customer support has been notified about the posted complaint.
        Our representative tried calling you on the contact number mentioned in the PAN application but could not reach you. We request you to contact us at[protected]. Our team shall help you to resolve the issue.
        Inconvenience caused is highly regretted. We are following up with the concern team for earliest resolution.
        Respected Sir,
        I reveived my new epan this evening and i wanted to link my pan card with my aadhaar card but it is showing no record found. My pan number is JCYPK2473L and my surname is KUMARI. Is there any requirement to activate it. i really need to use it. please resolve my issue as soon as possible.
        RESPONSE RECEIVED FROM NCC FOR CONFIRMATION
        what is mean above said statement I am waiting from 1 week.
        please confirm asap.

        thanking you.
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          D
          deepkamal arora
          from Delhi, Delhi
          Nov 5, 2019
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          Address: House no 998 sector 46, 122001

          I am staying in sector 46 gurgaon Haryana in a rented apartment. I am paying rent of 22300 RS per month. My landlord is not giving the pancard details, I need to add those in my HRA. I am sure he is also hiding this income these details from income tax department . I am attaching the rent lease for proof . His name is Manish Garg son of Kailash Chand, mobile no [protected]. Inshort this is not only my loss this guy is cheating income tax department too. I hope you will check details .
          +3 photos
          Income Tax Department customer support has been notified about the posted complaint.
          I have been issued a e pan card whose pan no is MKPPS4694K, when i try to open an account with bank it is showing that you pan is not found in itd database.
          That's why i can not go to next step

          my landline is providing his pan card number for tax filing - Comment #3582477 - Image #0
          Please activate my pan
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            K
            Kaushaldhakad
            from Mumbai, Maharashtra
            Nov 5, 2019
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            I have a e pan card with the pan number - gadpd0438q. But when i tried to look for details on the http://pancard.co.in/know-your-pan-number-india/.
            When i am putting my details on it as surname and other details
            It does not fetch my details saying no record found.
            No record found for this pan.
            Shows invalid pan in banking processing.
            Please tell me what should i do? How to proceed further. What is the current status of my pan card.
            +1 photos
            Income Tax Department customer support has been notified about the posted complaint.
            Even though i have filled many days back I have not received any refund amount, filled 2 time but no idea why such delay from the deptt.

            there is not option in the portal to raise the concern more over why there is not SLA for any matter
            why should i chase up with them, why not getting proper reply yet
            I had surrendered my pancard last year in the month of May but till date it has not got deleted. Pancard number EFOPK9845G . Several time visited Income tax office but no responece
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              E
              Ercm
              from Delhi, Delhi
              Nov 5, 2019
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              I applied for pan card for my organization on 3rd oct 2019, the acknowledgement number [protected]. The application status is still showing as "your application is under process at income tax department".

              Today is 5th nov 2019. I just wanted to check with you that how long it takes to issue a new pan card. i need the pan card for many further applications, like gst for my organization. Kindly look into this.

              Your quick response will be highly appreciated.
              Income Tax Department customer support has been notified about the posted complaint.
              Iam not able to verify my PAN in IT department, It say no records match.
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                U
                Ubaid Sayed
                from Pune, Maharashtra
                Oct 15, 2019
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                Address: kondhwa, pune, Pune, Maharashtra, 411048

                Given PAN card for correction on 27 August 2019 through UTIITSL of coupon applicaton number U-Q[protected]...
                got an objection of core field updation...cleared the objecton on 25 september 2019...of ticket number 694491...
                still getting online update that ... "response received from NCC for confirmation" ...today is day approximately day 50 (15/10/2019)...
                still no response from pan card department...called customer care many times ...of no use...they talk like puppets "wait for seven days... wait for seven days...we cannot do anything " ...this is what they say everytime...
                whom should i complain and what should i do ...dont know...kindly help if anyone can...
                Income Tax Department customer support has been notified about the posted complaint.
                Sir my name is SHRI DHRUBA JYOTI NEOG and my pan card no is AFZPN9967M. Now i want to change my pan card from black and white to colour pan card. So i request to you please solve this problem.
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                  P
                  Prince Road Carrier
                  from Agartala, Tripura
                  Oct 14, 2019
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                  Address: Prince road carrier, nh 37, beharbari, ghy, Kamrup Metropolitan, Assam, 781029

                  My pan no is bhbps8651j. I filled it return of fy 2017-18 in august, 2018. It got processed and tds was determined after 8 month in april this year. But yet i didn’t get my refund. On checking refund status it says it has not been released from cpc. I am writing grievance since april to cpc for release of the refund. But they alway copy and past the same reply that it is in process and will be released shortlyin few days. I am tired of writing and calling cpc income tax. They are not responding. Please helep.
                  +1 photos
                  Income Tax Department customer support has been notified about the posted complaint.
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                    C
                    Complainant438222
                    from Moradabad, Uttar Pradesh
                    Oct 10, 2019
                    Resolved
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                    Resolved

                    Address: Moradabad, Uttar Pradesh, 244001

                    Name of person: mohd. Fakhre alam - son of murad hussain
                    Resident of - 32 civil lines, moradabad - 244001 up
                    Name of the school - life design school.

                    Dear sir,
                    I want to highlight tax evasion by person with the name fakre alam whose particulars are mentioned above.
                    He has purchased a land worth 1.25 crores and has made a 3 floor building on it. I am not sure about his source of income.
                    He has opened a school and charging inr. 30, 000 per student and has approximately 250 plus students in his school.
                    I am in doubt of his source of income. Also i don't think he is recognized as a regular school to charge and collect funds from parents whose kids are studying in his primary school.
                    Funds are not disclosed properly to the authorities in the right manner and a trust has been found to make tax evasion.
                    Kindly check his source from where he purchased and got 3 floor building made, also the infrastructure and interiors done are too expensive.
                    Oct 11, 2019
                    Complaint marked as Resolved 
                    Income Tax Department customer support has been notified about the posted complaint.
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                      M
                      masarath ali
                      from Chennai, Tamil Nadu
                      Oct 8, 2019
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                      Address: 6/17, Arulanandam Street, Santhome, Chennai, Tamil Nadu, 600004
                      Website: Tax department

                      Pan no : aacpa1899b
                      Assessment year[protected]
                      Return filed on 29.07.2019
                      Successfully everified on 31.07.2019
                      Acknowledgement no [protected]
                      So far i have not received my refund, since nearly 60 days have elapsed.
                      I will be very grateful to you if you can kindly look into this and do the needful and i have been in touch with cpc bangaluru where they have told me that your matter will be resolved but so far nothing have been resolved.
                      Thanking you.
                      Mir masarath ali
                      [protected]
                      Email address: [protected]@yahoo.com

                      Regards
                      Mir masarath ali
                      Email address: [protected]@yahoo.com
                      [protected]
                      Income Tax Department customer support has been notified about the posted complaint.
                      Running an illegal textile factory in a residential area resulting in power theft and severe air pollution, I highly doubt whether they disclose full income in income tax return or even file get returns. They have been running the factory for a long time and appear to be very mischievous so noone goes against them.

                      delay in refund - Comment #3558885 - Image #0
                      HI
                      This is KUMARESAN M, i am unable to download E-PAN. kindly do the needull,

                      My PAN No Is : EPLPK7915C

                      Regards,
                      Kumaresan M,
                      [protected]
                      Venugopalm's reply, Oct 18, 2019
                      Problem featching records from ITD, Pleas try again.
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                        S
                        Sai miz
                        from Mumbai, Maharashtra
                        Oct 5, 2019
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                        Address: 530007

                        Applied for the pan card approx one hour before and paid the fees through my debit card but the e-kyc failed due to which it displyed the following message :
                        Your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days.
                        Now its been over a month but neither the refund has come nor e-kyc has completed.
                        Please refund my money. Details are given below:
                        Income Tax Department customer support has been notified about the posted complaint.
                        Sir my name is harshit shukla.
                        My pancard is to be delievered through trackon couriers under awb no[protected].
                        It was not recieved by me.
                        It was delivered on 30 august by signature to someone other .
                        Please help me to get back my pan card.
                        Thanking yours.
                        Inconvenience caused is highly regretted. Kindly provide us your 15 digit PAN Acknowledgement number at [email protected]
                        To help resolve your query/concern, kindly provide us your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [protected]@nsdl.co.in
                        We are still waiting for your reply. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
                        We are still waiting for your reply. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
                        As we have not received any feedback from your end, we hope that your concern is resolved. For any assistance you may reach us at[protected] or write to [protected]@nsdl.co.in
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                          A
                          Aashna Chauhan
                          from Mumbai, Maharashtra
                          Oct 3, 2019
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                          Address: 187/67, Sarup Tower, sector 17 A, landmark- double attraction salon, 122001

                          My landlord takes cash every month when I started transferring online, he came and shouted on me, he doesn't even share her PAN no. though they use to charge high rent and electricity bills.
                          If you dare to raise voice against them, then they harass you by cutting water supply, I have been facing this from last 3 years.

                          The desirable solution would be - at least provide the PAN number to the tenant
                          or let them online transfer the amount
                          Income Tax Department customer support has been notified about the posted complaint.
                          Oct 04, 2019
                          Updated by Aashna Chauhan
                          sorry for the grammatical mistakes above...
                          Kanpur retail business specially Laxmi handloom, Shivam garments macchariya market Yashoda Nagar and other firm GST not paid. And a wholesaler not create a tax invoice, so I requested please check and chargeable amount to charge
                          Specially Laxmi handloom 3 shop without GST registration.
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                            K
                            Krishnan kk
                            from Mumbai, Maharashtra
                            Sep 30, 2019
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                            Address: Kozhikode, Kozhikode, Kerala, 673612

                            Sir
                            Some one misused my pan and now
                            My whole credit score has gone down
                            And i can't apply for an emi iam in trouble
                            Don't know what to do and the person who used my pan has 3 other loans that one of them has written off by 11 lakhs this loan
                            Has 33 delayed payments and that makes my credit score to decrease
                            So kindly help me i tried many ways to apply for credit cards to increase my credit score but all that fail.1 year ago i used to take loan from a bank i surely say that my data has been leaked from there
                            Income Tax Department customer support has been notified about the posted complaint.
                            PAN card PAN card pan card cardPAN card pan cardPAN card pan card
                            I am entering my pan card number AAFPO2241Q in http://pancard.co.in/know-your-pan-number-india/., and i am getting a message that no record is found
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                              A
                              ayush1703
                              from Mumbai, Maharashtra
                              Sep 30, 2019
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                              Yesterday (29.03.2019), i received my e-pan. However, when i tried to open an account on zerodha trading, it showed "pan not found". Then i tried to verify my pan number on income tax e-filing website but again it showed "no recrods founds".

                              Pan: mheps2798j

                              Moreover, these are the only two platforms where i used my pan. So i am assuming it won't work at other places also.
                              Income Tax Department customer support has been notified about the posted complaint.
                              Sir My pan no. DJLPM2832M
                              My pan card is not received my address
                              Plz sand my card
                              Mob. no. [protected], [protected], [protected], [protected]
                              My address- village-Dagota, post-Neemla, The.-Jamwaramgarh, Dist.-Jaipur,
                              Pincode-303507
                              Income tax e-filing website issue resolved. However, on zerodha, it still shows "PAN NOT FOUND".
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                                Satheesh Kumar kanuku
                                from Hyderabad, Telangana
                                Sep 30, 2019
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                                Address: Hyderabad, Telangana

                                Pan number alloted but the card is not yet delivered. I was checked pan card staus in tin nsdl website, the satus is your pan card is dispatched through velex logistics services. Awb [protected] and it will deliver by 23.09.2019. But still (30.09.2019) it is not delivered. I was called (More than 20 times) to velex couriers head office but no proper reply from them. After that i called to hyderabad (Begumpet branch) (More than 30 times) but no response. I need to get bank account and gst registration. Its getting late because of pan. Courier agnency behaving like delivery is not their resposnibility.
                                Income Tax Department customer support has been notified about the posted complaint.
                                Not bale to download my e-pan bpwpr5437j showing not found in itl.
                                We are still waiting for your response. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
                                We are still waiting for your reply. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
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                                  A
                                  Akash Kharel
                                  from Palasbari, Assam
                                  Sep 26, 2019
                                  Resolved
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                                  Resolved

                                  pan not valid or not found in itd database

                                  Address: Tinsukia, Assam, 786170

                                  While applying for online axis bank asap account i encountered a error message projecting pan record not found in itd database/invalid.
                                  My pan details is mentioned below.
                                  Name;- akash kharel
                                  Pan :-ixzpk7311c
                                  Hope my issue will solved as soon as possible if any problem or error from my side will be happy to receive a mail at
                                  My e-mail id. [protected]@gmail.com...
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                                  Geetha Vignesh
                                  Sep 24, 2019
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                                  Address: Road vedhi, 2-34, Srikakulam, Andhra Pradesh, 532218

                                  Hi,

                                  I have a pan card with the pan number - chipg2359m. But when i tried to look for details on the http://pancard.co.in/know-your-pan-number-india/.
                                  When i am putting my details on it as no records found for the given my name is geetha padma date of birth 01 jan 1991

                                  It does not fetch my details saying no record found.

                                  Please tell me what should i do? How to proceed further. What is the current status of my pan card
                                  Income Tax Department customer support has been notified about the posted complaint.
                                  We would like to inform you that we are unable to trace your PAN details on the basis of given information or the PAN application does not belong to NSDL e-Gov. If applied through NSDL e-Gov, please provide the 15 digit acknowledgement number to enable us to provide "further information. The other agency appointed by Income Tax Department for this purpose is UTI Infrastructure Technology and Services Ltd. having its office at Plot No. – 3, Sector 11, CBD Belapur, Navi Mumbai-400 614. Website: https://www.utiitsl.com"
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                                    V
                                    victim18
                                    from Hyderabad, Telangana
                                    Sep 23, 2019
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                                    Address: 500084

                                    - i was staying as a tenant in mr. A. Sivram's house since 1st sep'14 to 15th jun'19
                                    - while taking the house for rent he took 2 month advance money as 32000/- (Per month 16000/-)
                                    - wile vacating the house he asked us to clean the house and repair wherever needed.
                                    - we have repaired everything and vacated the house.
                                    - now he is denying to give my advance money, saying that i had give whole month rent and rest of the amount is used in repairing the house.
                                    - top of that he has never given his pan card for tax declaration.
                                    - he as 2 flats in that apartment, eac he as given for 18000 and 20000, but not shared pan card.
                                    - i lived there for 5 years, but never declared it.

                                    I have all the records of is account wherein i have deposited or transferred rent.

                                    Please find all the details below:

                                    Name of the owner: a. Sivram
                                    Bank account number: [protected]
                                    Ifsc: synb0003007

                                    Wife's name: a. Annapurna
                                    Bank account number: [protected]
                                    Ifsc: synb0003007

                                    Flats given for rent:
                                    Flat no: 201 & 204
                                    Chakra residency, jagruti colony, kondapur
                                    Income Tax Department customer support has been notified about the posted complaint.
                                    Sep 26, 2019
                                    Updated by victim18
                                    Any update?
                                    Sep 30, 2019
                                    Updated by victim18
                                    Is there any update?
                                    Oct 03, 2019
                                    Updated by victim18
                                    Team, Kindly check the issue and update me.
                                    Oct 15, 2019
                                    Updated by victim18
                                    Any update?
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