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Income Tax Department Complaints & Reviews

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Updated: Jan 12, 2026
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Income Tax Department reviews & complaints page 17

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P
palluhemant
from Mumbai, Maharashtra
Dec 16, 2019
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name mismatch in it database.

Pan no. Anhpg8154f

My name is mrs. Pallavi hemant gangurde (Correct name on pan card).
Name in it database is gallavi hemant gangurde (Wrong name)

I have applied online for correction on 29th dec. 2019 and today the status on utiitsl website is : responce received from ncc for confirmation.

Now how many days it will take to complete the process? My all related work is on hold since i have...
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Nitin Kandpal
from Mumbai, Maharashtra
Dec 9, 2019
Resolved
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Address: New Delhi, Delhi

Ea[protected]in is consignment no.
My pan card was not delivered but they mentioned pan card was delivered.
Plz help to find my pan card.
And i visit so many times at badarpur post office but they cant even listen to my problem.
They just saying come to next day and when i try to call him they not responding.
Ea[protected]in is consignment no.
Ea[protected]in is consignment no.
Aug 6, 2021
Complaint marked as Resolved 
Income Tax Department customer support has been notified about the posted complaint.
If applied through NSDL e-Gov, please provide the 15 digit acknowledgement number to enable us to provide further information.
We are still waiting for your reply. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
We are still waiting for your reply. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
As we have not received any feedback from your end, we hope that your concern is resolved. For any assistance you may reach us at[protected] or write to [protected]@nsdl.co.in
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    S
    s.v. krishna reddy
    from Phagwara, Punjab
    Dec 7, 2019
    Resolved
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    Resolved

    As i have issued the pan number newly. But when go to take account on it. It shows that pan number is invalid. Given acknowledgement number is [protected] and pan number is bwapv2096q. When i check it status on ndslpan website. That it shows record was not found. Could you please check the problem. I have been waiting for your response. Thank you
    Aug 6, 2021
    Complaint marked as Resolved 
    Income Tax Department customer support has been notified about the posted complaint.
    This is to inform you that we have taken note of your grievance. We will investigate the matter and revert you shortly.
    Our representative tried calling you on the contact number mentioned in the PAN application but could not reach you. We request you to contact us at[protected]. Our team shall help you to resolve the issue.
    Our representative tried calling you on the contact number mentioned in the PAN application but could not reach you. We request you to contact us at[protected]. Our team shall help you to resolve the issue.
    As we have not received any feedback from your end, we hope that your concern is resolved. For any assistance you may reach us at[protected] or write to [protected]@nsdl.co.in
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      N
      Name ServerDomain
      from Mumbai, Maharashtra
      Dec 3, 2019
      Feb 26, 2025
      This thread was updated on Feb 26, 2025
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      objection reason : father's name mismatch between itd data and pan card application.

      Address: 102 second floor sai aashirwad sai complex makane village saphale west palghar 401102, 401102

      Hi Sir,
      I had applied on UTIITSL website for correction in my name on PAN card, to change it from : SUSHANI SHIVAJI KADAM to SUSHANT SHIVAJI KADAM on 15 Nov 2019. My father's name is SHIVAJI RAMCHANDRA KADAM. But during the application process, on application form my father's name appears as 'SHIVAJI KADAM KADAM'.
      My PAN CARD number is : AWQPK5172M
      So I had sent email to utiitsl.gsd at utiitsl dot com containing an...
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      P
      pratik nayak
      from Surat, Gujarat
      Nov 24, 2019
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      Address: New citylight road, Surat, Gujarat, 395017

      Respected sir
      We requested for change request of pan dated 6july 2019.. The status of pancard says that it has been delivered on 6 aug 2019 but the card had not been recieved by us even 4 momths later that is now.
      When we went to the agent he asked me to go the income tax office. But upon consulting income tax office it said that it has been delivered to the agent. But no one has recieved the pan card yet. I want to know to whom it has been deliverd and what is its status right now..
      Pls kindly consider this matter and ask the concerned officers to get it delivered at my residence at earliest. Hoping a positive response.
      Yours sincerely
      Jyotsna nayak.
      Acknowledgement no.- n-[protected]
      Dob - 28 nov 1972
      Name - jyotsna prabhakar nayak
      Income Tax Department customer support has been notified about the posted complaint.
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        D
        davidoliverj96
        from Dhone, Andhra Pradesh
        Nov 22, 2019
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        Address: ESV Satyanarayana babu CPF NO 105678,Surface team electrical,Godavari bhavan ,ONGC Rajahmundry Asset., 533103

        Dear sir,

        Mr, esv satyanarayana babu working in ongc rajahmundry asset as tensure based employee with monthly fixed pay around rs 36, 000/ and he came below middle class family

        But after getting tenure post in ongc rajahmundry asset he illegally acquired the following.

        50 lakhs apartment at rajahmundry near rtc complex, breeza car -1 no,
        One of his child studying mbbs with donation seat (Nearly 10 lakhs per annum) and younger child studying engineering it is also with donation seat at chennai (Total 15 lakhs per 4 years).
        And he also having shoping complex at bhimavaram

        He having bhinami contracts in ongc with name of his family members (Blood relations) those contracts are operated by him illegally
        Contract names as 1) m/s kasina subba rao contractor
        2) m/s srinivasa engineering services

        As of my knowledge his total income around 5 crores earned from ongc rajahmundry asset illegally.
        .
        And he also involved in many frauds and illegal financial activities in ongc rajahmundry asset for that one vigilance case complaint lodged on him.
        So here i am requesting higher authorities to catch the above culprit and save the public money.
        Income Tax Department customer support has been notified about the posted complaint.
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          R
          rayyan_mirza
          from Delhi, Delhi
          Nov 10, 2019
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          I have received my pan on sms from nsdl fujpm7787j but when i try to check the details on the e-filling website it shows no record found for given pan,
          I have been allotted this number on 5/10/2019, physical card has not been delivered yet, but as the correspondent from nsdl customer care center told me it is dispatched and will arrive shortly, but the main issue is i dowloaded the e-pan from nsdl website and it shows the same pan, but when i try to register on income tax e-filling website it shows pan does not exists!!
          Please help asap, it's already been a month and i have some important work which pending because of pan.
          Income Tax Department customer support has been notified about the posted complaint.
          Our representative tried calling you on the contact number mentioned in the PAN application but could not reach you. We request you to contact us at[protected]. Our team shall help you to resolve the issue.
          Inconvenience caused is highly regretted. We are following up with the concern team for earliest resolution.
          Respected Sir,
          I reveived my new epan this evening and i wanted to link my pan card with my aadhaar card but it is showing no record found. My pan number is JCYPK2473L and my surname is KUMARI. Is there any requirement to activate it. i really need to use it. please resolve my issue as soon as possible.
          RESPONSE RECEIVED FROM NCC FOR CONFIRMATION
          what is mean above said statement I am waiting from 1 week.
          please confirm asap.

          thanking you.
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            D
            deepkamal arora
            from Delhi, Delhi
            Nov 5, 2019
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            Address: House no 998 sector 46, 122001

            I am staying in sector 46 gurgaon Haryana in a rented apartment. I am paying rent of 22300 RS per month. My landlord is not giving the pancard details, I need to add those in my HRA. I am sure he is also hiding this income these details from income tax department . I am attaching the rent lease for proof . His name is Manish Garg son of Kailash Chand, mobile no [protected]. Inshort this is not only my loss this guy is cheating income tax department too. I hope you will check details .
            Income Tax Department customer support has been notified about the posted complaint.
            I have been issued a e pan card whose pan no is MKPPS4694K, when i try to open an account with bank it is showing that you pan is not found in itd database.
            That's why i can not go to next step
            Please activate my pan
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              K
              Kaushaldhakad
              from Mumbai, Maharashtra
              Nov 5, 2019
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              I have a e pan card with the pan number - gadpd0438q. But when i tried to look for details on the http://pancard.co.in/know-your-pan-number-india/.
              When i am putting my details on it as surname and other details
              It does not fetch my details saying no record found.
              No record found for this pan.
              Shows invalid pan in banking processing.
              Please tell me what should i do? How to proceed further. What is the current status of my pan card.
              Income Tax Department customer support has been notified about the posted complaint.
              Even though i have filled many days back I have not received any refund amount, filled 2 time but no idea why such delay from the deptt.

              there is not option in the portal to raise the concern more over why there is not SLA for any matter
              why should i chase up with them, why not getting proper reply yet
              I had surrendered my pancard last year in the month of May but till date it has not got deleted. Pancard number EFOPK9845G . Several time visited Income tax office but no responece
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                E
                Ercm
                from Delhi, Delhi
                Nov 5, 2019
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                I applied for pan card for my organization on 3rd oct 2019, the acknowledgement number [protected]. The application status is still showing as "your application is under process at income tax department".

                Today is 5th nov 2019. I just wanted to check with you that how long it takes to issue a new pan card. i need the pan card for many further applications, like gst for my organization. Kindly look into this.

                Your quick response will be highly appreciated.
                Income Tax Department customer support has been notified about the posted complaint.
                Iam not able to verify my PAN in IT department, It say no records match.
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                  U
                  Ubaid Sayed
                  from Pune, Maharashtra
                  Oct 15, 2019
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                  Address: kondhwa, pune, Pune, Maharashtra, 411048

                  Given PAN card for correction on 27 August 2019 through UTIITSL of coupon applicaton number U-Q[protected]...
                  got an objection of core field updation...cleared the objecton on 25 september 2019...of ticket number 694491...
                  still getting online update that ... "response received from NCC for confirmation" ...today is day approximately day 50 (15/10/2019)...
                  still no response from pan card department...called customer care many times ...of no use...they talk like puppets "wait for seven days... wait for seven days...we cannot do anything " ...this is what they say everytime...
                  whom should i complain and what should i do ...dont know...kindly help if anyone can...
                  Income Tax Department customer support has been notified about the posted complaint.
                  Sir my name is SHRI DHRUBA JYOTI NEOG and my pan card no is AFZPN9967M. Now i want to change my pan card from black and white to colour pan card. So i request to you please solve this problem.
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                    P
                    Prince Road Carrier
                    from Agartala, Tripura
                    Oct 14, 2019
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                    Address: Prince road carrier, nh 37, beharbari, ghy, Kamrup Metropolitan, Assam, 781029

                    My pan no is bhbps8651j. I filled it return of fy 2017-18 in august, 2018. It got processed and tds was determined after 8 month in april this year. But yet i didn’t get my refund. On checking refund status it says it has not been released from cpc. I am writing grievance since april to cpc for release of the refund. But they alway copy and past the same reply that it is in process and will be released shortlyin few days. I am tired of writing and calling cpc income tax. They are not responding. Please helep.
                    Income Tax Department customer support has been notified about the posted complaint.
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                      C
                      Complainant438222
                      from Moradabad, Uttar Pradesh
                      Oct 10, 2019
                      Resolved
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                      Resolved

                      Address: Moradabad, Uttar Pradesh, 244001

                      Name of person: mohd. Fakhre alam - son of murad hussain
                      Resident of - 32 civil lines, moradabad - 244001 up
                      Name of the school - life design school.

                      Dear sir,
                      I want to highlight tax evasion by person with the name fakre alam whose particulars are mentioned above.
                      He has purchased a land worth 1.25 crores and has made a 3 floor building on it. I am not sure about his source of income.
                      He has opened a school and charging inr. 30, 000 per student and has approximately 250 plus students in his school.
                      I am in doubt of his source of income. Also i don't think he is recognized as a regular school to charge and collect funds from parents whose kids are studying in his primary school.
                      Funds are not disclosed properly to the authorities in the right manner and a trust has been found to make tax evasion.
                      Kindly check his source from where he purchased and got 3 floor building made, also the infrastructure and interiors done are too expensive.
                      Oct 11, 2019
                      Complaint marked as Resolved 
                      Income Tax Department customer support has been notified about the posted complaint.
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                        M
                        masarath ali
                        from Chennai, Tamil Nadu
                        Oct 8, 2019
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                        Address: 6/17, Arulanandam Street, Santhome, Chennai, Tamil Nadu, 600004
                        Website: Tax department

                        Pan no : aacpa1899b
                        Assessment year[protected]
                        Return filed on 29.07.2019
                        Successfully everified on 31.07.2019
                        Acknowledgement no [protected]
                        So far i have not received my refund, since nearly 60 days have elapsed.
                        I will be very grateful to you if you can kindly look into this and do the needful and i have been in touch with cpc bangaluru where they have told me that your matter will be resolved but so far nothing have been resolved.
                        Thanking you.
                        Mir masarath ali
                        [protected]
                        Email address: [protected]@yahoo.com

                        Regards
                        Mir masarath ali
                        Email address: [protected]@yahoo.com
                        [protected]
                        Income Tax Department customer support has been notified about the posted complaint.
                        Running an illegal textile factory in a residential area resulting in power theft and severe air pollution, I highly doubt whether they disclose full income in income tax return or even file get returns. They have been running the factory for a long time and appear to be very mischievous so noone goes against them.
                        HI
                        This is KUMARESAN M, i am unable to download E-PAN. kindly do the needull,

                        My PAN No Is : EPLPK7915C

                        Regards,
                        Kumaresan M,
                        [protected]
                        Venugopalm's reply, Oct 18, 2019
                        Problem featching records from ITD, Pleas try again.
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                          S
                          Sai miz
                          from Mumbai, Maharashtra
                          Oct 5, 2019
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                          Address: 530007

                          Applied for the pan card approx one hour before and paid the fees through my debit card but the e-kyc failed due to which it displyed the following message :
                          Your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days.
                          Now its been over a month but neither the refund has come nor e-kyc has completed.
                          Please refund my money. Details are given below:
                          Income Tax Department customer support has been notified about the posted complaint.
                          Sir my name is harshit shukla.
                          My pancard is to be delievered through trackon couriers under awb no[protected].
                          It was not recieved by me.
                          It was delivered on 30 august by signature to someone other .
                          Please help me to get back my pan card.
                          Thanking yours.
                          Inconvenience caused is highly regretted. Kindly provide us your 15 digit PAN Acknowledgement number at [email protected]
                          To help resolve your query/concern, kindly provide us your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [protected]@nsdl.co.in
                          We are still waiting for your reply. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
                          We are still waiting for your reply. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
                          As we have not received any feedback from your end, we hope that your concern is resolved. For any assistance you may reach us at[protected] or write to [protected]@nsdl.co.in
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                            A
                            Aashna Chauhan
                            from Mumbai, Maharashtra
                            Oct 3, 2019
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                            Address: 187/67, Sarup Tower, sector 17 A, landmark- double attraction salon, 122001

                            My landlord takes cash every month when I started transferring online, he came and shouted on me, he doesn't even share her PAN no. though they use to charge high rent and electricity bills.
                            If you dare to raise voice against them, then they harass you by cutting water supply, I have been facing this from last 3 years.

                            The desirable solution would be - at least provide the PAN number to the tenant
                            or let them online transfer the amount
                            Income Tax Department customer support has been notified about the posted complaint.
                            Oct 04, 2019
                            Updated by Aashna Chauhan
                            sorry for the grammatical mistakes above...
                            Kanpur retail business specially Laxmi handloom, Shivam garments macchariya market Yashoda Nagar and other firm GST not paid. And a wholesaler not create a tax invoice, so I requested please check and chargeable amount to charge
                            Specially Laxmi handloom 3 shop without GST registration.
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                              K
                              Krishnan kk
                              from Mumbai, Maharashtra
                              Sep 30, 2019
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                              Address: Kozhikode, Kozhikode, Kerala, 673612

                              Sir
                              Some one misused my pan and now
                              My whole credit score has gone down
                              And i can't apply for an emi iam in trouble
                              Don't know what to do and the person who used my pan has 3 other loans that one of them has written off by 11 lakhs this loan
                              Has 33 delayed payments and that makes my credit score to decrease
                              So kindly help me i tried many ways to apply for credit cards to increase my credit score but all that fail.1 year ago i used to take loan from a bank i surely say that my data has been leaked from there
                              Income Tax Department customer support has been notified about the posted complaint.
                              PAN card PAN card pan card cardPAN card pan cardPAN card pan card
                              I am entering my pan card number AAFPO2241Q in http://pancard.co.in/know-your-pan-number-india/., and i am getting a message that no record is found
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                                A
                                ayush1703
                                from Mumbai, Maharashtra
                                Sep 30, 2019
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                                Yesterday (29.03.2019), i received my e-pan. However, when i tried to open an account on zerodha trading, it showed "pan not found". Then i tried to verify my pan number on income tax e-filing website but again it showed "no recrods founds".

                                Pan: mheps2798j

                                Moreover, these are the only two platforms where i used my pan. So i am assuming it won't work at other places also.
                                Income Tax Department customer support has been notified about the posted complaint.
                                Sir My pan no. DJLPM2832M
                                My pan card is not received my address
                                Plz sand my card
                                Mob. no. [protected], [protected], [protected], [protected]
                                My address- village-Dagota, post-Neemla, The.-Jamwaramgarh, Dist.-Jaipur,
                                Pincode-303507
                                Income tax e-filing website issue resolved. However, on zerodha, it still shows "PAN NOT FOUND".
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                                  Satheesh Kumar kanuku
                                  from Hyderabad, Telangana
                                  Sep 30, 2019
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                                  Address: Hyderabad, Telangana

                                  Pan number alloted but the card is not yet delivered. I was checked pan card staus in tin nsdl website, the satus is your pan card is dispatched through velex logistics services. Awb [protected] and it will deliver by 23.09.2019. But still (30.09.2019) it is not delivered. I was called (More than 20 times) to velex couriers head office but no proper reply from them. After that i called to hyderabad (Begumpet branch) (More than 30 times) but no response. I need to get bank account and gst registration. Its getting late because of pan. Courier agnency behaving like delivery is not their resposnibility.
                                  Income Tax Department customer support has been notified about the posted complaint.
                                  Not bale to download my e-pan bpwpr5437j showing not found in itl.
                                  We are still waiting for your response. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
                                  We are still waiting for your reply. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
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                                    A
                                    Akash Kharel
                                    from Palasbari, Assam
                                    Sep 26, 2019
                                    Resolved
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                                    Resolved

                                    pan not valid or not found in itd database

                                    Address: Tinsukia, Assam, 786170

                                    While applying for online axis bank asap account i encountered a error message projecting pan record not found in itd database/invalid.
                                    My pan details is mentioned below.
                                    Name;- akash kharel
                                    Pan :-ixzpk7311c
                                    Hope my issue will solved as soon as possible if any problem or error from my side will be happy to receive a mail at
                                    My e-mail id. [protected]@gmail.com...
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