Claimed

Income Tax Department Complaints & Reviews

1.9
Updated: Jan 12, 2026
Complaints 2525
Resolved
951
Unresolved
1574
Contacts

File a complaint to Income Tax Department

Having problems with Income Tax Department?

File a complaint and get it resolved by Income Tax Department customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Income Tax Department reviews & complaints page 8

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
DileepKKum
from Delhi, Delhi
Nov 25, 2021
Resolved
Report
Copy
Resolved

Dear Sir,
I got my ITR Intimation on Oct 23, 2021 from [protected]@cpc.incometax.gov.in but till now I didn't get refund yet. I also noticed that my last name has mentioned 2 times on ITR intimation form(According to all government authorized certificate or ID's i.e. PAN Card, Aadhar Card, Driving License, etc. My Full Name: Dileep Kumar {First name: Dileep & Last Name: Kumar}.
I called many times to income tax helpdesk, shared all documents on email but no one helped me. My bank account details is already validated on e-filing income tax portal however on e-filing portal refund amount is still showing Awaited.
I have attached all related documents below please look into this matter and do the needful ASAP.

Document Attached list:
1) Pan Card
2) ITR Intimation screenshot
3) Refund awaited screenshot
4) Form 16 screenshot

ITR Intimation details:
Ack. No. : [protected]
DIN: CPC/2122/A1/[protected]
PAN: CCTPK1276M
Full Name: Dileep Kumar (First Name: Dileep; Last Name: Kumar)
Dec 30, 2021
Complaint marked as Resolved 
I updated my PAN card again through income tax- NSDL website and re-filled the ITR.
Income Tax Department customer support has been notified about the posted complaint.
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Sumit Biranje
    Nov 23, 2021
    Report
    Copy

    Address: 16-222,ghodkenagar, ichalkaranji,416-115

    Dear Sir/Madam

    I applied for instant pan card on E-Filling Website. i got this pan card and it is approved from income tax department. but when i try to verify or register in E-Filling website it is showing

    No record found for the entered PAN.

    please solve this problem as soon as possible

    Thank You
    Income Tax Department customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Akshay Walke
      from Chandrapur, Maharashtra
      Nov 22, 2021
      Report
      Copy

      Hello,
      I am facing the record(pan) not found in the ITD database/invalid issue when I use my pan card number. I can't fix this issue and don't know why this error is showing.

      My pan Number: AHZPW6658E
      Name as Per on PAN Card: AKSHAY GUNAJI WALKE
      Income Tax Department customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        sharmamayank01
        Nov 19, 2021
        Resolved
        Report
        Copy
        Resolved

        No record found in e-verify pan status

        I applied for E-PAN and Physical pan card on[protected] and income tax department allotted me pan number on same date and received my epan on same day. But my Pan number has not been updated in income tax department database as it is showing me no records found aalso i haven't received my physical original pan card yet.
        Please resolve my issue as soon as possible....
        Helpful
        27 other people found this review helpful
        27 found this helpful
        2 Comments
        Report
        Copy
        A
        Amarnathkumar
        Nov 11, 2021
        Report
        Copy

        Address: Kangeri
        Website: Abhchh

        Bangalore
        Income Tax Department customer support has been notified about the posted complaint.
        Please elaborate on your concern for better assistance.
        We are still waiting for your response. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
        Helpful
        Found this helpful?
        2 Comments
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          H
          heartless emotions
          Nov 3, 2021
          Report
          Copy

          Website: www.onlineservices.nsdl.com/paam/fullFormSave.html?ID=-201231022

          Today i apply for a pan card paperless my money is deducted and then the site showing you information doesnt match i want my money back its my hardcore money
          Income Tax Department customer support has been notified about the posted complaint.
          Helpful
          1 other people found this review helpful
          1 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            Praveennaik2245
            Oct 27, 2021
            Report
            Copy

            Address: Maharaj Thanda, Pallarguda(village) Sangem (Mdl) warangal rural, Warangal, Andhra Pradesh

            I'm yet received pan card through post
            Income Tax Department customer support has been notified about the posted complaint.
            Helpful
            1 other people found this review helpful
            1 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              H
              Hans Raj Jasuja
              Oct 15, 2021
              Report
              Copy

              Pack of 3 shirts for men but inside in 2 shirts found mismatch. Please refund my amount of rs 499/-
              Income Tax Department customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Aakashkumar Dineshbhai Patel
                Oct 9, 2021
                Report
                Copy

                Hello Sir,

                I am unable to reprint AEVPP5781N PAN Card, and got errors showing in below image.

                Please resolve the issue as soon as possible.
                Income Tax Department customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  B
                  BHARDWAJ SHAB
                  Oct 9, 2021
                  Report
                  Copy

                  Address: Kaushik Farm House sec 3

                  Please provide my pan card very soon
                  Income Tax Department customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    U
                    u22singh
                    from Etawah, Uttar Pradesh
                    Oct 8, 2021
                    Report
                    Copy

                    Acknowledgement No :- N [protected]

                    When I Check The Status I Am Getting This Message:-
                    Your application is under process at NSDL - TIN Facilitation Center.You may contact TIN FC[protected]/46/47/48/49 where the application was submitted by you
                    Income Tax Department customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      B
                      Barani nisha
                      Oct 5, 2021
                      Report
                      Copy

                      Address: Salem

                      3 times money transfer in my account pls refund 100 Rs
                      Income Tax Department customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        sowmya shrinivas
                        from Shimoga, Karnataka
                        Oct 1, 2021
                        Report
                        Copy

                        I am trying to register my account in Income tax website..even though By entering correct name, it just throws error saying "Error : Name entered is not as per PAN. Please retry.",
                        Please help .
                        Income Tax Department customer support has been notified about the posted complaint.
                        Helpful
                        2 other people found this review helpful
                        2 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          C
                          chirumamilla venkatesh
                          Sep 29, 2021
                          Report
                          Copy

                          I am facing this issue (PAN Details Does not exist with ITD Database) while registering in MSME Website.
                          Income Tax Department customer support has been notified about the posted complaint.
                          hmmm
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            P
                            priyanka883
                            Sep 27, 2021
                            Report
                            Copy

                            Just like other users, I am not able to register on income tax website as it shows last name is not as per pan details. Although I’m entering all details correct.
                            Income Tax Department customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              altaf0705
                              Sep 26, 2021
                              Report
                              Copy

                              The pan card AHHPG4550F of my father Alimiya Ahmed Gaibee has been spoiled. I was looking for replacement. But on applying it say the pan card does not exit in the database. Could you please check and advise.
                              Income Tax Department customer support has been notified about the posted complaint.
                              Oct 04, 2021
                              Updated by altaf0705
                              No response so far.. still waiting. Kindly help
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Sagar bawankule
                                Sep 26, 2021
                                Report
                                Copy

                                Address: At-kolari, Po-kolari
                                Website: Income Tax Department

                                HI,
                                I am facing the record(pan) not found in ITD database/invalid issue when I use my pan card number. I can't fix this issue and don't know why this error is showing.

                                My pan Number: FXIPB1601L
                                name on the card: SAGAR VINOD BAWANKULE
                                Income Tax Department customer support has been notified about the posted complaint.
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Amal Dethan
                                  Sep 24, 2021
                                  Report
                                  Copy

                                  Cannot register for eFiling. Always showing "Error : Name entered is not as per PAN. Please retry." regardless of how the name combination is entered.
                                  Income Tax Department customer support has been notified about the posted complaint.
                                  Helpful
                                  6 other people found this review helpful
                                  6 found this helpful
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    V
                                    vaibhav.jpn
                                    from Ahmedabad, Gujarat
                                    Sep 23, 2021
                                    Report
                                    Copy

                                    Hi there,

                                    My name is Vaibhav Vadgama.

                                    It's returning an error "Name entered is not as per PAN. Please retry." while signing up as a new taxpayer.

                                    I'm inputting the correct PAN card details, but it displays the above error and I can't proceed further. Please advise.

                                    Looking forward to your reply.

                                    Thanks,
                                    Vaibhav
                                    Income Tax Department customer support has been notified about the posted complaint.
                                    Helpful
                                    1 other people found this review helpful
                                    1 found this helpful
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      P
                                      Pruthvi Raj Chowda
                                      Sep 22, 2021
                                      Report
                                      Copy

                                      After entering all the details for PAN details updation, when i submit the application i get the below error.

                                      Your request could not be processed. Please try after some time (ADVC0024)

                                      i tried several times still the same error.
                                      Income Tax Department customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit