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[Resolved]  Income Tax Department — double debit for application money

Dear sir,
I had attempted twice for pan card through online sbi. Both the time, the transaction were not processed for some technical reason. Subsequently, it is seen that fees has been deducted twice from my bank account. Reference for those are (1) sbipgju[protected]nsdlpanmumbai and (2) sbipgju[protected]nsdlpanmumbai both dated 24/7/2017. But it is seen that refund for only one transaction has been credited in my bank account on 27/7/2017 (Reference no. Bppg_rfnd nsdlpan txn jsm[protected] dt. 24/7/2017.
Kindly let me know the status of my transactions and if both the transaction are rejected then kindly arrange to refund the 2nd transaction fee also.
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Aug 5, 2021
Complaint marked as Resolved 
Income Tax Department customer support has been notified about the posted complaint.
Aug 05, 2017
Updated by Gautam Ganguly income tax department
Aug 05, 2017
Updated by Gautam Ganguly Income Tax Department Customer Care
Directorate of Income Tax
Webpage: incometaxindia.gov.in
Address
A R A Center, E-2, Jhandewalan Extn.
New Delhi
New Delhi District
Delhi
India - 110055

Customer Care Phone Numbers and Contacts
Phone: +[protected]
up 293 down 103

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Information is insufficient to resolve your grievance. Kindly Email your Temporary Token Number, E-mail ID and Date of Birth to [protected]@nsdl.co.in /call on[protected]
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    Income Tax Department Phone
    +91 11 2341 3317
    Income Tax Department Address
    A R A Center, E-2, Jhandewalan Extn., New Delhi, Delhi, India - 110055
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