Income Tax Department — Wrong outstanding amount Rs 5510/- for AY 2013-14.

Address:180002
Website:incometax

I filed it return through speed post though the form was not relevant to the year, then realizing this submitted correctly by hand delivery in the aykar office jammu after a few days & within due date. Seeing rs5510/ outstanding for the year, i went to ito jammu & gave application with challan copy for the correction on[protected]. Now cpc has adjusted refund of rs 1470/- for ay2016-17 against so-called outstanding. Tried to explain the position to cpc in e-nirvana but of no avail. Also met ito ward2 (1) in march 2017, he told to come after 10th of april 2017. I do not know as to why things are not done at their end when nothing is outstanding actually. Since i am a senior citizen it becomes difficult to persuade the matter in which a correction /rectification has to be made by income tax office.
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Income Tax Department customer support has been notified about the posted complaint.
Apr 06, 2017
Updated by Bushan Lal Kaul
The complaint for outstanding Rs 5510/- is for ABMPK9334N
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For any refund related query the tax payer should contact Aayakar Sampark Kendra Toll Free No.[protected] or email at [protected]@incometaxindia.gov.in

For refund related query or any modification in refund record relating to return processed at CPC Bangalore may be contacted on Toll free Number[protected] or[protected].

For any payment related query the taxpayer should contact SBI Contact Centre Toll Free No.[protected].

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