Indian Oil Corporation [IOC] Complaints & Reviews

Sir
We are users of indane lpg from kannur, the agency is from sreekandapuram, we are the villegers of vayattuparamba.We almost 10 customers booked the lpg on jan 2014 till now we did not get the cylinder .When we contact them they say no lpg we will surely give it next day.But the lpg is in heaven till now .The lpg they deliver blackly to the shops and agents weekly.And we have to collect it from them by double payment
So please do the needfull

Thanking you
Reni george [protected]

Hi, I am registered with Indane gas vide customer no. [protected](5132). Name of the distributor- Shiva Gas Service, 16 cross, Vidyaranyapuram, Mysore 570008. I booked a gas cylinder on 06.1.2014 vide booking order no. [protected]. The gas was delivered on 10.1.14 vide cash memo no.[protected], dt. 10.1.14 against cash of Rs.1249.49. Till date (29.4.2014) the subsidy amount seems not been credited to my Savings Account with the registered bank. I haven't crossed the limit on the no. of gas cylinders that could be taken at subsidy price per year.(as per govt) during my booking. Hence, certainly I am eligible for the subsidy. I have personally submitted my Aadhar doc and ID proof to the respective gas distributor and Bank. Request Indane Gas (IOCL) to look into this complaint and provide quick resolution. Thanks. Chandrashekarappa. Contact# +91 [protected]

Dear Sir, I am a customer of Ind en Gas since 1992.My consumer no.is 3112.My name Dr.N.M.Swain.The Super heat' dealer in puri, state Odisha is saying my gas cylinder s blociked.If its true then why???please do some necessary action to supply my gas immediately and allow me a good customer of you.Perhaps i will go for consumer court.

This is Suresh Reddy from Kukatpally Hyderabad, I have ford figo Diesel car and I went to Indian Oil Corporation at "Y Junction Kukatpally on Apr-19-2014"
When I filling fuel to my car has around 5 liters diesel, I said to them fill with full tank, they have filled with 45 Liters diesel (even we can fill more fuel on my tank due to money problem I stopped at 45 Ltrs) where as ford figo
fuel tank capacity is 45 Ltrs, I asked them to show how you filled with 45 Ltrs into my car they are unable to produce some evidences to me and wrote feedback as "Not satisfied with you filling" in their papers,
after few hours the manager called to me and try to convince the same, finally he said that let you go few km (around 50 to 100) and come to us and fill with full tank then we can see the mileage
after 61 Km i went same filling station and filled with full tank it took 6.87 Ltrs, then I went to manager cabin and asked him about filling even this time also he try to convince the same, I scold and come back.

Please take an action on this petrol pump


Regards,
-Suresh Reddy
[protected]

Dear Customer care division Always there is a problem for refill booking for consumer number YY 11208... inspite of our booking for the cylinder only once in 2 months... We get a message saying that you cannot book from this number... Please help us to know what needs to be done Our distributor is Benaka Enterprises..1st Block, Rajajinagar bangalore regards Sunita

Shivshankar Service Station Girdhar Indian Oil Dealers, SYNO 374, Satyagiri Colony, MOULALI RANGA REDDY 500040 Andhra Pradesh [protected] The above said dealer is not paying the rentals to the land lord from the last 6 month. Dealer is saying IOCL is not paying the rentals. so he completely stopped paying rentals to the land lord. please advise what i have to do further waiting for your reply...please help Regards LAND LORD V.USHA RANI

Dear Madam/ Sir,
We travel by road (in private car) regularly from Raipur, C.G to Kolkata, WB.
We would like to bring to your notice that we had a very unpleasant experience in using the restrooms/toilets at the petrol pump stations dealing in IOCL. They are not properly maintained, insufficient amenities and no water supply. Especially for the ladies travelling by road in a long journey face a hard time.
As a regular customer we would like to request you to pay importance to this matter and organize for cleanliness and better infrastructure in the restrooms/toilets at the petrol pump stations.
Your sincere action on this will be highly appreciated.
Do not take it as a request just for the route mentioned above but also try to implement this across the country as you corporate social responsibility.
(Attaching the bills of the pumping stations where we went and more or less experience was same everywhere)
Thanking you,
Best Regards..
S. S. Chakraborty
(A regular customer)

Gas not delivered to consumer no. 04480 against refill booking no. 894197 booked on dated 22.03.2014 by Madhavi Gas Agency Hyderabad, Andhra Pradesh I have frequently calling to Agency but they are not lifting my call . – 1.cash memo no.[protected] generated on 12.03.2014 2 cash memo no.[protected] generated on 05.04.2014, but not delivered till now and on personal contact the Staff Of The Agencies are roughly behaving and Abusing . I recognize the staff and manager concerned My Contact Details:- Name =M.satish Babu, #2-42, Narsingi R.R. Dist. Ph.no=[protected]

Dear Sir, I have applied a new connection has applied on 2-December-2013 still we are waiting for the same. As per the agency till 20-September-2013 who ever has applied got the new connection and we have to wait next 2-3 months more. Is the waiting period is really 200 days + ??? I am confused when I saw the the below data from your "Transparency Portal " Refill Delivery Date : 18.03.2014 Number of New Connection Waitlist : 0 Last New Connection Number Released/Date: [protected] / 16.04.2014. I have recorded the video of conversation of the Manager and the receptionist about my above complain. If you want I can send it to you as evidence. Gas Agency details :- KONNAGAR GAS SERVICE - [140428] Hooghly, RTKM-328, HOOGHLY, HOOGHLY, WEST BENGAL. Please help us. Br, Chandana Sinha bikram.[protected]@gmail.com

Dear Sir/Madam; My Consumer No:CX-3370953 Address:B.B. Biswal, HIG/A-36, APHB Colony, GachiBowli, Hyderabad - 500 032. Contact No:+[protected], +[protected],[protected]Res.) I had booked the gas on 27/02/2014(Booking No:666314), seeing no result again I booked on 15/03/2014(Booking No:675400) and get the Cash memo No:[protected] by SMS massage on 22/03/2014, Refill shall be delivered shortly. Though it is been 1 month passed, I have not get the gas, even I complained on your Toll free No:[protected] and the complain number is 1395668. They assured me within 3 to 4 days I will get the gas. It is also 10days passed. Plz solve to the matter, and oblige. BK Biswal - email Id:bijoy.[protected]@shapoorji.com

I booked refill of LPG cylinder under reference no 468627 on dated 11/4/2014. I got message today 16/4/2014 morning at 9.47 AM that cash memo no [protected] is generated and refill cylinder will be supplied shortly. I do not understand, what is the purpose of generating memo if they are not delivery the refill same day. Once memo is generated they must deliver refill immediately. There is no use of generating memo and delivering after 2 days. Indian Garage dealer in Bangalore have been following this practice for a long time and therefore causing inconvenience to the consumers

sir,
my consumer no is 3531 name roshan lal chachan, i am consumer of scs indane gas agency hanumangarh town.
i have problem to receive my gas cylinder on time at home.deliveryman misbehaviour is also a big issue.deliveryman has no salter scale for weight the cylinder.
please sir look into d matter and solve my problem.


Regards

Roshan lal Chachan

Consumer No. 3531
[protected]

Gas not delivered to cosumer no. 4050 against refill booking no. 706830 booked on dated 01.04.2014 byVaishali Gas Agency Saguna More, Danapur Patna, Bihar Whereas Gas booked on 05.04.2014 has been delivered to the consumers concerned. I have information that the agency has sold the delivered cylinder in black market. I-- cash memo no.[protected] generated on 05.04.2014 II-- cash memo no.[protected] generated on 10.04.2014 III--cash memo no.[protected] generated on 13.04.2014, but not delivered till now and on personal contact the Staff Of The Agencies are roughly behaving and abusing . I recognise the staff and manager concerned

Hi, There is a price cut from 15th April 2014 mid night of 70 paise / lt. The indian oil petrol pump next to aarey flyover Goregaon East on left side towards jogeshwari is selling petrol on 80.99 INR / Litre, when we asked petrol pump employees about the price they said that company has not sent them the order or reducing the prices so they are selling on older price. Please look into this issue as petrol pump is selling petrol on invalid price which is not as per government of india & IOCL. Regards, Vivek

I have booked Cylinder on 28 Mach 2014. - CC No 12812 booking ref no. - 618037
My re-fill Cylinder booking not yet delivered after 18 days of booking. My second cylinder is almost empty.
No response from the KSFC agency on phone on repeated calls many times.
Request to Deliver immediately.
regards - ASLAM PASHA
m- No.[protected]

Respected Sir, I am a holder of connection by consumer no.7669, our distributor is Satyam Indane, Shop No.120, Sector-9, Panchkula. My name in the connection card is mentioned as Subhodh Kumar Singh, but the correct name is Subodh Kumar Singh. The addhar card has my name as Subodh Kumar Singh. I contacted the distributor regarding the correction in name. He asked to submit a affidavit on stamp paper and other security fee. I request you to change my name as mentioned above and direct the distributor to make the changes.Thank you very much. Yours faithfully, Subodh Kumar Singh

Dear Sir,

I am Papeesh Chandra Resident B-597, street no 22 Sant Nagar, Burari Delhi- 110084. My Consumer number is 34713.. I have booked my cylinder on 1st April 2014, reference no. is 425447 and refill booking no is [protected] But till date I have not received the cylinder till date.

I request please arrange to deliver of my booking gas shortly.

regard
papeesh
[protected]

Respected Sir, This is Anjan Kumar Ghosh, an Indane LPG customer of Rangareddy district, Andhra Pradesh, Consumer no.: 156661, my distributor is Venkata Sai Gas Agency, Address: Indane Distributors, 1-90/A/2, Near Venkates-, Wara Fine Arts College, Madhapur Jubilee Hills, Hyderabad. I have booked a cylinder through IVRS system on 21 March, 2014, ref. no. 678543, after not receiving any response after four days, when I was contacted to distributor personally I was told to rebook again and I did it through online on 25/3/2014, ref. no. R[protected], that is in process till now. A cash memo [protected] had been generated on 1/4/2014 against the booking no. 678543 and I received an SMS that this booking (ref. no. 678543) has been cancelled on 4/4/2014. Again, I went to distributor office on 5/4/2014 and again I was told to rebook, I did it on 5/4/2014 through IVRS, ref. no.686000. A cash memo [protected] has been generated on 9/4/2014 against this. But till today 12/4/2014, cylinder has not been supplied. I am facing a lot of problems, financially and physically, for not having gas in proper time. Could you please guide me how and when can I get my cylinder and I’ll get relief. Who will attend my complaint? Who will pay my loss, financial and physical for having food from outside? What is the remedy? Furthermore, I applied for the Preferred Time Delivery but it has not been activated. This type of service is not expected from the world’s one of the largest companies. I am waiting for your reply. Thanks & Regards, Anjan Kumar Ghosh Consumer no.: 156661 Mob. [protected] Mail: anjankumar.[protected]@gmail.com

102636 - Consumer Number, Manikonda area.

The new cylinder which was opened 1 hr back is leaking . Tried all numbers and till now no response.

The help line is not working at night which is very important and in emergency what consumer shd do in night time.

Please send some one for help.

i have transfer my indane LPG gas connection from dun gas service, chakratta road, dehradun to doiwala gas service, dehradun since 15 days before but doiwala gas sevice has not given me connection till date. As per doiwala gas sevice they have no regulator in stock so they can't give me connection. Now please tell What can i do? Birender Barthwal Dehradun Mob: [protected]