Indian Oil Corporation [IOC] Complaints & Reviews

Sir

Gas booked on 05/02/2014 at Shyam gas service, KHATAULI (Distt.-Muzaffarnagar U.P.)
no supply, phones off your officials, at MEERUT always send a msg asking for SMS but no further action(His Mob.No. is-[protected]),
Forcing purchase in black market probably also manipulating allotted No. of refills, Pl. TAKE AN URGENT ACTION AND REPLY.
Con.No.--17467...

Pl.Note:- matter may look pretty to your office but it matters a lot for consumers like us.

Thanks.!!

Hi,
I am Himanshu a consumer (29887) of IOCL Mithla Gas agency Shop No4 and 5, A73A, Sector 19 Noida,
First of all they hardly picked any call moreover i have booked or applied for DBC (double cylinder connection) on 14-Jan- 2014 Ref NO ( R[protected] ) and also submitted all relevant document as the agency asked for, but today ( 12 Feb 2014 ) and i still got no connection due to some of their server problem as i am told about.

The Agency gave me a Noida IOCL area office number ( [protected] ) and a lady sit over there and hardly picked any call but by god grace my phone got picked and the response and behaviour is so pathetic and poor the lady does not know how to talk and what to talk no manners at all.
Then i asked about head office number and both time the Agency and noida area office gave me the same number of same lady called Renuka Shukla ( [protected] ) and she never picked any call of mine she always let my phone ring or hung my call but never pick.

The so called IOCL Online feedback/complaint portal is the worst than IRCTC booking portal, after you clicked on complaints button the page never came back.
Now anyone if has some authentic number to sort out this problem and neglagance of IOCL towards its Customer.

Thanks
Himanshu
[protected]

My agency use to check every year the hose, gas stove and related product for safety under the guidelines of IOC, but recently we were out of station and the agency personnel came to our area and without inspecting they collected Rs 75/- from each house and got the false signature from consumer and without our presence they collected money opposite of my house in the name of me and got my signature from them. This shows how agency follow the safety norms and this should be taken seriously by IOC and take necessary action

Dear sir/madam,

We have not received the my lpg gas subsidy in my account till date.
So please provide the status.

Order no. Order date cash memo no. Cash memo date delivery date no. Of cylinders actual subsidy transferred to bank notional subsidy date transferred status
[protected] 23.11.2013 [protected] 23.11.2013 [protected] 1 0.00 0.00 - -
[protected] 21.09.2013 [protected] 21.09.2013 [protected] 1 0.00 0.00 - -


Consumer no 24327
Distributor name hamirpur gas
Distributor address main bazar, hamirpur
Distributor city hamirpur

Regards,
Saroti devi
W/o sh. Brahm dass vill. Dadwal
P.O, booni tehsil nadaun
Himachal pradesh (Hp)
Pin no - 177048

Dear Sir/Mam, I’m an Indane domestic customer with consumer no. 15505 under the distributor ‘Muthukumaran Gas Agency’, Kunrathur, Chennai. I booked for refilling on 2.2.2014. I was notified on 11.2.2014 via SMS about the cancellation of the booking. Why is there so late to cancel the booking? Why is no cause shown in support of cancellation?Gas booking time in 25 days but I m booking in 60 days plz check my detail and book my no. NAME-SITHANANDAN CONSUMER NO-15505 BOOKING NO-330038 MOBILE NO-[protected]

My consumer No is 14690. I have booked gas on line on 27.01.2014 vide 569330. On 06.02.2014 I received a SMS stating that Cash Memo no. [protected] has been generated and cylinder will be delivered shortly. On 08.02.2014, I received another SMS stating that Cash Memo No. [protected] has been cancelled. Simultaneously I received another SMS on the same day that another cash memo No [protected] has been generated. Today i.e. on 10.02.2014 at 5.50...

i booked my cylinder for refill on[protected] and he got a status that his refill has been delivered on[protected] but he did not get the refill till now.so please take some action against distributor. distributor : Ridhi Indane services shop no. 7, m.s plaza, c-76, gandhi market hari nagar, new delhi. ph[protected],[protected] consumer no :CX5391917 dhiraj ray b-18, nawada ext. nawada new delhi mobile: [protected]

To The Complaint Officer, Indian Oil Corporation, Sangrur ( Punjab ) . Respected Sir, Subject Not change the regulator With due regards I Sanjiv Mittal Consumer No 19454 my regulator not work properly from last two month and I consult your dealer SUNAM GAS SERVICE and I consult several times to yours dealer manager and always he says company not provided regulator so please arrange regulator and change with my old regulator as early as possible Please do needful and oblige. Thanking you Consumer No 19454 Mobile No.[protected]

Agency name-Ravindra Gas Agency(Paschim vihar) Sir/Madam We have booked cylinders 2 times but no cylinder were delievered at our home we have to go there and the persons sitting in office and godown does not hand over receipt to us and take money from us.Right now also we have booked a cylinder and not yet got delievery.When we go there and they black mail us by charging different amount from us Regards Ravinder Saxena(Sr Citizen) Booking No-[protected] cash mem no-[protected] M-[protected] [protected]

To,
The Head Indian Oil Corporation,
Bangalore, Karnataka.
(Sub – Facing problem in getting Gas Cylinder.)
Respected Sir,
I Sir.Satya Prakash Pattnaik Customer No.-CX318167 had transferred my INDANE Gas connection from Bhubaneswar, Odisha to Bangalore, Karnataka, & applied in CAUVERY INDANE AGENCY for re-connection on[protected] & paid INR - 3080.(Distributor also not given Money Receipt)
From[protected] onwards daily I am asking for gas cylinder to the Distributor but they are taking it lightly & answering today you will get (But that today till now not came).
As Bangalore City is new for me & My Family daily I am facing problem for food.
I have never faced this type of service problem from INDANE Distributor when I was in Jamshedpur & Bhubaneswar nor I have expected this type of service from IOCL Distributor that to in Bangalore.
Sir, I Request you to Kindly Consider my case as personal & HELP me.
Waiting for your favorable reply.
You’re INDANE GAS Customer,
Satya Prakash Pattnaik,
House No-24, 1st Floor, 3dr Cross Main Road,
Old Madras Road, Bhattarahalli, Bangalore-560049
Near Sowparnika Bakery .
Cell No :- [protected]

My GAS Consumer number is 45718 with the Sudheendra Indane Gas Agency, Bangalore . I have received the incorrect GAS subsidy in my account as per the IOC Ref No[protected] . Actual Amount transfered is Rs. 435/- however it should be Rs. 737/-, as I had made a payment of Rs. 1162/- towards 1 cylinder gas refill cost . Please clarify & credit the rest of the amount . Regards. Prawin Kumar [protected]

Hello, we are the customer of Indane gas since (consumer id 42338) 4 years with Vishnu gas agency Kadugudi Bangalore, the agency is not delivering the cylinders to homes that they charging home delivery charges, even they are not calling and not informing about when cylinders will deliver and they are not receiving our calls as well, they are not checking regular checking of gas tubes etc, simply they come and stay one place for entire village and we have go there carry ourselves from a kilometer then for what purpose paying the home delivery charges ? more ever the delivery people's;attitude is very very rude and behaving like rowdies.some times they tell us that we do not English ie we are getting delivery massage without delivery of cylinder, Kindly take an action legally on it

Respected sir, I am James Varghese, panamthundil kizhekkekara puthen veedu, manakala p.o, adoor. pathanamthitta (dist). My consumer no is 64177(baby gas adoor). I got 5 gas subsidies in my federal bank account.but after that 2 subsidies gone to SBT account. But I have no account in SBT. We already asked to SBT adoor branch about the account number. But they are telling no account for James varghese in this branch.Gas agency as only getting the last two digits of the account number of sbt. That is, 19. So we need the account number you are depositing last two subsidies. My aadhaar no is[protected]. My mobile number is [protected]

I, Dr Pratibha Wale, (Cust No-[protected](R 28509 ) purchased one subsidised domestic gas cylinder from RAI GAS AGENCY BHOPAL M P (Indane)on 26/12/2013 at Rs 1050.48 +52.52=1103 & received refund Rs 601.95 in my bank account on 31/12/2013 that means I got refill at Rs 501.05.On other hand another customer of same dealer Sangeeta Borate (cust no [protected](R 26554) got the refill at Rs 435.71+21.79=457.50 directly because her bank account was not registered on 06/01/2014.Why there is difference of rate( Rs 43.55) in two subsidised refill cylinder, My email is [protected]@yahoo.com &my ph no is [protected] &[protected]. Early reply is expected. PRATIBHA WALE

i have received fill gas cylinder on 3-2-14 but subsidy amount in my account not rechived till date 6-2-14 my consumer no.6292 my distributors name rama indane in faridabad i asked distributor he say please contect ministry please resolve my complaint.my E.mail is [protected]@gmail.com and my cell phone [protected] thanking you

Dear sir, I have paid Rs.1345/- for cylinder on dated 18/01/2013 but subsidy is not credited my bank account of Rs. 870/-. As well as the employee not properly guide to me.My details are given as follows. Costumer No. 0003857 S.V.No. [protected] on dated 10/01/2013 H.V.R D394280/070912 Name : Ku. Nalu Kisan Bangayya (Aazad Ward Dudhala Road Ramtek, Teh. Ramtek Dist. Nagpur (M.S.) - 441106

i have booked gas on 23-1-14 thru ivr. Booking no.
[protected] and cash memo no.[protected] had been generated on
24-1-14, but i have not received gas till now. I have been getting
Message that my booking was being cancelled and new cash memo was being
Generated. This message i had got two times. Today i have again got the
Cancellation message. I think the delivery person mr. Suresh of m/s yadu
Indane gas, sahibabad, ghaziabad, up is doing all wrong as from last
Three times we have returned the refill due to 5 kg less weight and
After that hr had to supply correct weight cylender to us. The gas
Agency is not taking any action in this regard as it looks there is a
Nexus.
Pls take action and send correct weight refill immediately as we are out of gas.
Mobile no. [protected]
Connection no. 52817

My name is Ram Kumar, R/o RZD-1/290, Gali No. 5, Mahavir Enclave, New Delhi- 110045. I am subscriber of LPG connection having Consumer No. 24979 with Neelkanth Gas Services, G-1/67, Canara Bank Lane, Uttam Nagar, New Delhi- 59, Ph: 25351649, 25351651. I have not received one out of nine subsidized cylinders. I have contacted the In charge agency, who informed that their system is showing that all the nine subsidized cylinder have been delivered to me. However, the Customer Card is showing that only eight subsidized cylinders have been delivered to me. Being a BPL Card Holder, I request your good self to personally look into the matter to enable me to obtain one more sudsidized cylinder from the agency. The agency representatives are not listening to my request at all and their behaviour is also filthy.

My consumer No. 29420, Gas Agency: Madhavi Gas, Shaikpet, Hyderabad. I had booked a refill on 17/01/2014 vide: booking reference: 854299, a Cash memo No.[protected] was also generated on 30/01/2014. The booking was cancelled on their own on 01/02/2014. Till date refill has not been supplied. MIRZA VILAYAT ALI, HYDERABAD, DATE: 03/02/2014

Hi myself sandeep kumar I am Putinng up at Village Badsa Distt Jhajjar Haryana. and agancy name is Shiva Gas Agency Badali. I am custmer of indan gas Last Two Years Now Sombody who Came at my house without informing and no body at my house at that time only my wife was there they called me and said your cylinder pipe is not good you have to pay 300rs for this But i have told him we dont need we have already then they asked my wife for money my wife said i dont have money talk to my husband they again call me and told me we came here and chacked your gas and cylinder for this you have to paid 70rs i have told why i pay i dont know you.last two years you didnt came why you came this time then they threat me and said your gas connection will be disconect now you dont get any cylinder ok i dont know what his name but i have number who called me no is [protected] Please take a action for this against them thanks 02/02/2014