Independent TV — 1 month on and still no installation of set top box

Address:	134109
Website:	www.independenttv.in

I applied for independent tv connection on 18 dec 2018 and paid rs. 1999 in advance and i was told that the technician would set up the box in 7-10 days. I called after 10 days and was told that it would be done with in 15 days of installation. I called again, and was told that he will be there in 24-48 hours. Its 22nd jan 2019 and they have been delaying the installation and keeping me in dark. It is the worst company i have ever dealt with. Every time i call they just make something up about installation but till now nobody has showed up to install. I have asked for refund on [protected]@independenttv.in and [protected]@rbtv.in but no response. Please help me get my refund of rs. 1999.