| Address: | H No 5365 Gali No 68, Raigar Pura. Karol Bagh, New Delhi 110005, New Delhi, Delhi, 110005 |
I, Pardeep Kumar, established a DTH connection of Independent TV at my home in December 2018 and paid a total amount of Rs. 2500/- for this connection for 1 year subscription in which I was assured by the company that all the paid channels will be provided to me at free of cost for 1 year as well as some HD channels too. But after a month they changed my pack and removed all the HD channels without my consent while TRAI has already declared that all the existing customer will get the same package which is promised by the company at the time of purchasing the DTH connection.They did not stop here, they time to time removed some SD channels too. I was suffering the freezing channels problem too in this duration. Now they totally removed all the remaining channels from 10 days. From the beginning Independent TV Company trying to cheating and befooling me. Now I want to refund my money or if it not possible then I must be provided all the SD and HD channels which were promised me by the company at the time of purchasing of DTH connection with compensating the whole period whenever I was unable to get the proper DTH services. So, I request you to please take a necessity action against my complaint. I will be very grateful to you.
Thanks
Pardeep Kumar
Mob. No. [protected]
CA ID 04302A15
Sr. No. [protected]
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