Independent TV — cannot see channels

Address:

Hamirpur, Uttar Pradesh, 210430

I have independent tv and i cannot see star channels since over 1 month when i was trying calling customer care they we're not picking call today they pick the call and said we are sorry wait for some more time. They have provided me poor since when i have book independent tv on 1 march 2018 they have provided setup box in november 2018 since then i always have some problem in viewing channels they are not showing full channels as promised by them and now they have stop showing star channels since start of ipl matches what should i do.

Please help act hard on independent tv. And try to start star channels soon.