Independent TV — change package complaint

Address:

Mehsana, Gujarat, 384215

My independent tv customer care not supported and not hear me. My many more channel not playing and star channel totally gone and customer support total loss. I paid to 1 year totally full amount but this amount not refund and service not be good. So i confused the customer support or not register my complain so i complain to tray my customer id number [protected]
My registered mobile number [protected]