Independent TV — channel

Address:

Bangalore, Karnataka, 560073

I have taken freedom 1999 1year subsciption, now they have changed my plan with out my intimation to the channel based on the region i am staying, i asked them to change to my native language (Telugu) but the coustomer care people will give the wrong information, 1 person will say call in the morning, 1 person will say it will be done in 24 hrs and 1 more time they will tell we will not take any complaints... Dont know what to do, my setup box serial no is [protected]... If this is the case with this dth operator then what istrai do, every one can keep rules but there should be a way to solve the complaints also, hope customers complaints will be solved, trai created so many problems by changing the rules...