Independent TV — channels not telecasting

Address:

Parda Gate, Hyderabad, Andhra Pradesh, 500029

We have buyed 1 year package in the month of december 2018, after the 3 months channels are not telecasting, we tried to call customer service but everytime contact number is busy, and the company said customer service number is toll-free, but they are charging one rupee per minute, till now i lossed my 150 rupees around but they are not responding.