Independent TV — complaining about independent tv worst service

Address:

Phase 1, BHEL Township, 143422

Hello,
We had installed Independent Tv in January 2019. It was working good till February then they have stopped to broadcast all the HD channels but we were fine like it okay. But then they have stopped to broadcast mostly channels. Then again they have moved our package to Best Fit Plan without informing or taking our concern. When we have installed this Independent Tv DTH, they said like all the channels will be same even after TRAI rule and for that we had paid Rs2500 in Advance for one year. Now, all the channels are stopped from 12th June. We just want refund. Please do something about it.