Independent TV — connection not installed from last 20 days

I ordered independent tv on dated 03/12/2018 they updated it will be installed with in 10 days but till date its not installed, after 10 days every alternate day called to customer care they updated same thing every time, box is dispatched from our end it will be installed 24-48 hours. I dropped mail to customer care on 16/12/2018 have not got any reply yet. I keep sending reminder mails for update or refund my paid amount every alternate day, have not got any update yet.
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Hi
We understand your concern. I request you to share your location along with registered Number and Email ID so that we can assign an executive for your installation.
We appreciate your patience!
Thanks
Independent TV Team

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