Independent TV — decreasing channels

Address:

Ganjam, Odisha, 761007

Dear sir/madam,

I have activated one year pack on jan 2019, at that time company had commited me that i will able to see all hd channels for one year but some days hd channels were varnished. And now some more channels are not showing such as star bharat, colours, nick, nick jr and much more. When asked to customer care they are replying that you are not subscribed those channels and you have to purchase. It was only two months old and i think after more two or three month all channels will be varnished. So what is the profit of long term pack.

Kindly look into urgently or i will take further steps.

Thanks & regards
Satya patra
Ganjam. Odisha