Independent TV — dth service is not properly given

anandggn

from Delhi, Delhi

Address:	122001
Website:	www.independenttv.in

Sir
I had booked reliance big tv dth connection on 1st march 2018 by paying rs 500. It was installed on 03 nov 2018 with a cash payment of rs1750 after several request and complaints. This connection was with a promise of all hd and sd channels free for one year and all fta channels for 5 years. Now from 2nd feb 2019 all hd channels stopped working. Cust care informed that now we have to pay for hd channels as per trai regulations. Whereas as per our information trai has confirmed that all long terms plan will continue till their validity. My customer id is [protected]. Please help me to start...

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Comments

Mahipal nayak agarpura

from Udaipur, Rajasthan

My self savita nayak i am a big tv customer from 2008 my id number[protected] that some day it is work and give ofer from company 2499 for 2 yr free after 1 month my reciever is hang many time complain to company he is not responce or change my reciever i am help less and irritating my contact num [protected]

bansalvsquare

from Chandigarh, Chandigarh

I have registered my complaint on 28th January and they said their Engg. will visit your site. Now, 9 days have passed and no one visit. Some channels are freezing and signal quality is below than 50.

Thanks
Vinod B