Independent TV — dth/error-6 e-87 filter is not enough

Address:	NO.5 MICO Layout, Garepalaya, NO.5 MICO Layout, Garepalaya, 560068
Website:	www.independenttv.in/about.aspx

I am getting error 6, e87 filter is not enough error from past 7 days. None of the channels are working. When ever i try to call customer care, it says busy. By luck if the call connects, customer care person says that it will be resolved in 24 or 48 hours. I have been waiting from past 7 days but no change. Will the channels work? Or do we need to take different connection?

Any hopes that this problem will be resolved?