Independent TV — forcing customer to watch channels as per their choice, customer can't select what to watch

Address:

A4, Plot 250, Gyan Khand 1, Ghaziabad, Uttar Pradesh, 201010

Hi,

Independent tv forcing user to watch the channel which they are providing as they migrate the 1 year free customers to there area based on location, like in ghaziabad they removed all english channels and when i asked they told me you have to watch these channels and you cannot make any changes in your channels as we migrated you and if you need such channel as alcarte and pay extra.

Trai rule is that customer can choose his channels, but those guys doing reverse and forcing to watch there choice and user can't change its base package... Why should i pay and watch channels as per there choice.. Neither i am allowed to add any hd in main package for all such i need to pay extra and they kept showing channels which i don't want.

Please take some strict actions.

Amit
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