Independent TV — independent tv - independent tv not install and not giving refund

Address:

Ahmedabad, Gujarat, 382481

I paid money 2 months back and till not get any installation. Called 10+ times to customer care, but they are saying one thing only to wait for few day. Every time they same - endless. Even for refund, they asked to send mail, i sent 5+ emails but no one is giving refund.
Every time i call on customer care, they act like robot and say wait for 5 days, even after 2+ months, they say same. Legal action should be taken against this company for mental harassment to customer and not giving any response after taking money.
My customer id: [protected]