Independent TV — independent tv is a fraud company

I have taken an independent tv connection and it was installed on dec-14-2018 and i have to get the service for 1 year. Plan name is freedom initially everything was good. But after some time my hd channels got stop and when i called on customer care they told me that some up-gradation is going on and hd channels will start in 3 days.
But now there are saying you have to pay extra money for hd channels.
This is a big fraud at the time of connection they told me all channels with hd will come now after 1 month they are asking for extra money.
I will not continue my connection with this type fraud company.