Independent TV — many channels are not working including hd

Address:

Parbhani, Maharashtra, 431514

I have subscribed 1 year package but many channels are not working now. Our dth service agent also not responding properly which is very very frustrating. All hd channels transmission is stopped now. The channels which are being transmitted they are also keep on buffering.
Customer support from independent tv is also not good. Please resolve the issue at earliest or refund the money.