Independent TV — my installation not done

I book now connection 22 nd December 2018 but till time not install my connection when i call customer care they tell me take time every time please wait a week any one confirm last to last Friday u installation done but iam only waiting for connection very poor service i am try contact Compliance Officer : Mr. Vinay Kwatra but he not give me any answer properly when i mail him give me reply
Vinay Kwatra
12:29 PM (1 hour ago)
to nikhil, installation, me, customercare

INSTALL HIS CONENCTION WITHIN 15 WORKING DAYS……………..

how i wait more 15 days
Congratulations! Your Freedom Pack offer has been placed successfully. Your Booking ID is R[protected]
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Hi Sir,
We understand your concern. I request you to share your location along with registered Number and Email ID so that we can assign an executive for you.
We appreciate your patience!

Thanks
Independent TV Team

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