[Resolved] Independent TV — not giving the service as promised

arupsarkar

from Gurgaon, Haryana

Address:

Pune, Maharashtra, 412207

I have got the connection on 22nd december 2018 customer id [protected], but from 2nd february they are switching off many channels and all hd channels. As per there terms they are supposed to give all channels for 1year. Several times i tried to contact through there customer care but no answer and also mailed but no reply so far. As per trai rules service provider has to provide till the date as per agreement.
What to do when no response from there side.

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Feb 23, 2019

Complaint marked as Resolved

Till date my complain is not resolved. No communication from company, no call or email.BUT HERE ITS SHOWING RESOLVED!!! I am still facing the same problem.

Feb 23, 2019

Updated by arupsarkar There is no Customer Care. they do not answer to the mail neither the call center is active [protected]. No response from the above number.

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Comments

Samir Ghelani

from Jamnagar, Gujarat

Kindly solve issues channel no 204 to 211
304 to 330 not running & msg error 200 unsubscribe channel no reply for customers care please solve issues we r going to consumers Corte Dear Customer, Your Customer ID is[protected],

But why stop channel

Samir Ghelani's reply, Feb 4, 2019

Why stop channel not receive call in customers care