Independent TV — not receiving my refund.

Address:	H Block, 1st Floor, Dhirubhai Ambani Knowledge City Koparkhairne, Navi Mumbai Mumbai - 400710 Maharashtra (27), Mumbai City, Maharashtra, 400710
Website:	www.independenttv.in

Sir
My name is sarath prasad ms, with application number r70002634 on november 3rd 2018. They does not install till november23rd.
I ask for refund from 23rd november. I constantly mail them.
I got a call from them saying we will refund. Still january 11th i dont get the refund. So i contact vinay kwatra, independent tv manager. He told refund will be issued within one week. On february 11th again i contact him. He told we issue refund. Now 11th march 2019 i mailed him. He now give me this reply.
Sir,

Hence forth do not send any reminders to me send all mails at [protected]@independenttv.in they will update u your current status.

Vk