Independent TV Not Refund Money — not refund money

Address:Sinha niwas, Patel nagar hatia ,road no 18,, 834003
Website:www.independenttv.in

I book independent tv new connection my order is confirmed on23nov 2018
My booking id is-r[protected], in january independent tv told ur not able to setup ur connection, so u provided ur bank details, i will refund money within 7 working day, till date not refund money please help wt i do
Phone number is use for booking is [protected]
I paid 1999 rs for booking
Thanks
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