[Resolved]  Independent TV — poor service and not providing all channels as promised

Address:New Delhi, Delhi, 110027

I have booked independent tv one year before for which i have paid booking amount ₹500 (Total package₹ 1799) in advance. After that i get installed independent tv this year in february with increased amount and total ₹2399 i had to pay with promise of all the main channels​ (Total 300+) with 8 hd channels. But neither we are getting hd channels nor we are all main channels. Intialy all star channel not working, when star channel starts than sony channels not working and now zee channels and colours channels not working. We are only getting half of the total channels promised and there is not any hd channel. Now since last one week my dish antenna is disturbed and i have logged complaint 3 times in customer care, they promised to resolve issue in 24 hrs, but still no one came to resolve issue in 1 week. We were cheated after paying fees in advance​. We are helpless as no one wants to listen customer problem. It seems like big
Fraud​ scam where large consumer​ population are trapped. I want my money refund back as i don't need this worst service anymore.
Kindly check and resolve this issue and take legal action against this fraud and scam.
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Aug 6, 2021
Complaint marked as Resolved 
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Not responding for customer care channels signals not came properly not work
DishTV Customer Care's response, Jun 1, 2019
Dear Teja,

DishTV can offer you uninterrupted service with customized packs at no extra cost. To know more, kindly share your contact details with us at [email protected].

Regards,
Online Team
DishTV
Dear Customer (mankulohia),

DishTV can offer you uninterrupted service with customized packs at no extra cost. To know more, kindly share your contact details with us at [protected]@dishtv.in.

Regards,
Online Team
DishTV

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