Independent TV — regarding close sports channels

Address:H. No. 1742, Sector 25, Panchkula Haryana, Panchkula, Haryana, 134116

Dear sir,
I m naresh kumar from panchkula, my independent set top box no. Sn:- [protected]. My all channel viewing package is valid for one year. For few a days, you have closed some sports and movies channels. I want to know how these channels are closed by you. Your customer care no. Is invalid from some days. Please solve my problem.
Regards
Naresh kumar
[protected]
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From 4 days my independent tv not running.when tv on error 400 signal lost.
Weather condition of your location or at broadcast site may have affected your service.
I call customer care but not any response
Diwakardmrc's reply, Apr 10, 2019
My independent tv CA ID- 0431F357 is not working from 4 days.

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