India Cakes — Cake not delivered

Address:	Kolhapur Maharsatra
Website:	indiacakes.com

Hi Sir,
I had orderd a cake on Mother’s Day from Indiacakes.com got received the payment info
Your payment against order 1731698 is successful.
Order ID
1731698
Payment date
08 May 2022, 05:46 AM
Amount
INR 471.56
Payment method UPI
[protected]@okicici

After few hours they asked for another 250 rs as delivery charge I thought since the delivery is near by town to district place let’s did it
I did the payment also-
₹250.00
Paid Successfully
Payment Idpay_JSdpL7wR4SOFzc
MethodUPI [protected]@okicici
Paid On8th May, 2022

After doing this when I followed up they had responded that it will deliver by 7 pm but it has not delivered till date neither my mails or
Calls has been responded and also i have not received the refund till date .

Plz do suggest shall I file a fir against the company.