| Address: | 246, E, EGALE FIVE SHRIKRISHNA COLONY, PATOLEWADI KOLHAPUR Kolhapur MH 416005 IN | | Website: | www.indiacakes.com |
Order ID's[protected]feb) &[protected] feb)
Ordered cake for delivery on 5 feb 2022. Order accepted by them and made payment online. later after few minutes received a link demanding more money for delivering cake at that location since they said they cannot deliver half kg cake so pay for half more kgs. I denied as i didnt want to waste cake as it was intended to be sent for only 2 people and noone else would be there to eat it.
They promised to refund the money in the form of a coupon and not the money to the source account which was wrong as they were not able to deliver the order accepted by them and that was not my fault.
Upon continuous follow ups they mailed the coupon of the said amount and i again placed order for someone else after clearly asking their customer executives that i am not interested in paying anything apart from the payment at the time of order and so please chek if it is possible for delivering the cake at a given address with no extra charges. The execuitve said yes. Now after i placed the order again and paid another 49.90 rupees to complete the order newly placed in addition with the previous Rs 449.10 paid for the 1st undelivered order( now redeemed as coupon) i agin received a link demanding Rs 150 as delivery fee.
While placing the order it was clearly mentioned that there are no delivery charges for normal delivery which i accepted. As per reviews about them over internet they ask customer to keep paying money for one reason or the other and they never deliver cakes as i have seen their reviews as well.
I need my money back to my account now. They are doing this by issuing coupon and again asking for more money later after placing the order for some reason or the other.
They do not share GST Bill. I guess they do not even have a GST number. Was this information helpful? | 
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