India Florist Network — Fraud Company - My Ordered Items not delivered and refund amount not receive

I ordered one cake, one flower boutique with rasgulla on 1st april 2021My order No.HIOF-[protected] DT 01.04.2021. Till today not delivered my gift items. there customer care mobile switched off i emailed and cancelled my orders but no reply, how can i refund my amount? FRAUD COMPANY, PLEASE DON'T GO THIS WEBSITE
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    India Florist Network Phone
    +91 92 3072 1101
    India Florist Network Address
    20/19 Netaji Subash Chandra Bose Road, Dutta Apartments, 3rd Floor, Kolkata, West Bengal, India - 700040
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