India Florist Network — Payment done and debited from my account

Hi
i need to refund this order, because i was pay by net banking, after i pay your people told they did not received payment to your account, that's why i have order from another web side.
this issue totally your mistake, your people need to update your web side and improve the payment process having problem.

i have order two time first one paid 2404 rupees and second time i have been paid 1209 rupees

which is second time payment only its processed