India Florist Network — Promised to deliver product on next day but they didn't

Address:	Indore, Madhya Pradesh, 452001
Website:	www.indiafloristnetwork.com

I order sweets for my mom dad anniversary and as indore is in list of cities a so they promise to deliver it by next day but now they denied and even they are not cancelling my order. It doesn't make any sense to order if anniversary is gone.
I ask them to had a word with there seniors but they denied. Such websites are fooling customers but takeing there money and then denied to cancel order even if they don't deliver on time.
Ask them to ban they website first by giving false information to customers.
Please look into it an ask then to give me my money back. Why they make fake promise if they can't fulfill it.