India Flower Gift Shop — bday cake flower teddy

Address:

409 3rd floor, Bhai Parmanand colony Mukherjee Nagar, New Delhi, Delhi, 110009

Me and my friend ordered a bday cake flower and teddy for someone yesterday at 11 p. M.
Total amount of order is rs 1380..
Although they take extra 300 charges for fast delivery..
Now we are still waiting for placing the order.
They literally cheat us.. Its not the right thing which they did to their customer..
I don't know whether it is fake or real company but from now we are not going to trust any online site or this types of companies..
Please resolve this problem otherwise i am gonna take any other action against all this.
Do your job properly but please don't hurt someone's emotions as me and my friend placed the order for our friend because we are not suppose to go their.. And now see what happens.
Also they are not picking any call..
We called from other no. Then they only pick and said wait for 10 mins.
If they are not going to place the order or refund the money then i am gonna do police complain.