India Gifts Mall Complaints & Reviews

Dear Sir, I am Sorry for Using Hacks on free fire. I assure you that I will never Use this type of Hacks again on my Free Fire I'd . It's my mistake that I Use Hacks on my Free Fire I'd for that I am really apologize I request you to Unbanned My Device. I shell be very Thankful to You.
I am really very very sorry.😭 I didn't understand what to do now, i love Free Fire, i want to play it sir/mam.

One day one person message me, she said this is partime job you have to activate with 100, due to my situation I started to work with them. Then they ask me to recharge with rs.500 and they ask me additional top-up money . Now they ask me to top-up rs.54999 I Lost rs.20000money. Please help me to recover my money please...

I have done all the task then to also I am unable to collect my amount I have taken a loan plz help me otherwise I want to do sucidie I have taken 35000 loan

I am not able to reply on my initial complaint and creating the complaint again for refund -

As the bhai dooj product is not getting delivered to my brother in Netherlands although it was prepaid hence refund for full now and cancel it.Highly disappointing experience

Earlier i got rakhi delivered on the same address without any additional charges .You are doing fraud by not mentioning about this earlier and then asking teh recipient to pay before receiving gift.

Refund my money back for non delivered order to Netherlands

Order Number: 34653

Hi

I placed a bhaidooj tikka order from the website Order Number: 34653

The order includes international shipping charges for Netherlands and is fully paid in advance.

Now the receiver is contacted by the logistics team and asked to pay excise duty for collection of package which is approx 4800 INR

This is fraud as we already paid a good amount for the order including shipping in advance so why another charge.

Cancel the order and process complete refund i[censored] are unable to deliver this order as promised

I ordered a deck from IGM and they refunded me the next day of placing the order, without stating any reason, I tried contacting them via Facebook, Whatsapp, mail but to no avail. I wish to know why it happened and if possible I need to order it once again

Hi Team,

I know I am writing here in the wrong forum but I am obliged to India Gifts Mall for an apology due to wrong complaint raised till date for which I have harrassed them a lot :) I had placed an order for which the payment was not deducted from my account and the order was also not completed. Somehow I didn't check my email at that time and when gift didnt get delivered l blasted the team on call like anything.

But then when they checked and confirmed that the order was actually not placed. By this time I being impatient and angry I had lodged complaint on almost forums and websites. I really apologise to your team for the ill-treatment. I wish could delete all those posts in forums. But I am not getting the options.

Thanks to IGM team for doing a great job. Cheers...

Hi, I have not received my refund yet. Kindly refund me my money. order id: 34348.

I placed order on India Gifts Mall on rakhi and Diwali.
During Covid 19 also they arrange delivery and Quality of products was also very Good. All products were also as per displayed.
Very GOOD service. They responce within 12 hours on email. No complaints found...
Rajesh.

I had ordered bhai dooj hamper fee minutes ago. My payment has been deducted 2 time but i have not received any confirmation. They say session has expired but my payment is deducted. Please help!

Regards, isha chadha

I purchased rakhi on 21/07/20 to be delivered in canada
I was told it would be delivered within 7-8 days. It is 13 days now and it has not been delivered. I am not able to track the order. No response from their side as well

I ordered Rakhi Set (Designer Rakhi Lumba Set - FSW) via oder number 32654 on Aug 08, 2019. Rakhi set was to be delivered to my brother in Brisbane Australia. However after 10 days also it has not been delivered. We want the refund. I
I even wrote to India Gift Mall and made a complaint. However there is no acknowledgement and communication from them.
Rakhi set was Rs 995 paid via paypal the same day of the order,
Please help us by getting the refund from the company who cheated us by not sending the ordered item

Order no 31086... I had ordered rakhi to be delivered at australia on 19 aug 18.. And had paid 665/-through my credit card.. Rakhi not delivered till date.. I want severe action against this firm.. No response from them... I have tried contacting on their customer care no [protected]... Ring goes no one picks up... Strict action against this online shopping site

Dear mr. Arun,

On janury 06, 2018, you confirmed and sent me a reply mail that you received rs. 295/-

But, yet you did not send me the book i have ordered.

Please send me the book or refund the amount.

I sent this money for the book written by: arun shourie.

Book name is : harvesting our souls.

See the copy of the mail you sent me on 06th jan., 2018.

Dear customer,

We received your payment. We will update the details soon:-

[protected] [protected] order [protected]:27:08.28 inr 295.00 shipped refund
Billing details billing details shipping details shipping details risk mitigation risk status
Send mail | print order

Customer: kulathupuzha shibu

Kulathupuzha shibu t. George
| [protected]@yahoo.com |
[protected]

Address: ag church, nattakom post, kottayam - 13, kerala, india, kottayam, kerala, 686 013, india kottayam - 686 013, kerala, india.

Customer ip: 117.206.38.29
Pay mode: debit card-state bank of india
Bank ref #: 707783
Bank message: success
Instructions:
Shipped time: [protected]:11:31.997
Sub account id: n/a
Card bin: domestic
Card #: 459200 xxxxxx 0824
Settlement date: n/a

Thanks & regards
India gifts mall

Website : www.indiagiftsmall.com
Email : india. [protected]@gmail.com, [protected]@india-gifts-mall.com
Mb : [protected] (9 am - 8 pm)
This is the reply you sent me on 06th jan., 2018.

It is 30th january, yet you did not do anything.

So, tell me what i have to do?

If you are not sending me the book, i have ordered, you please refund me rs. 295 as soon as to my bank account.

Thanks,

Sincerely yours,

Sd/-

Pr. Shibu t. George, m. A., b. D., m. Th., b. L. I. S.,

(Kulathupuzha shibu)

Assembly of god church,

Nattakom p. O.,

Kottayam dt.,

Keralam - 686 013

India.

Cell: (+[protected],
(Or) (+[protected].
Land phone : (+[protected].

I have purchased rakhi from india gifts mall in july 29th. Order number 28465.

I was assured that rakhi will be delivered till 4th august but it has not been delivered till date. The bluedart courier number shared with me is [protected]. It is not suggesting that it will take more 10 days to reach and somehow it is diverted via singapore.

I have paid rs 650 for this.

I tried reaching out to the customer care of india but no one is picking the phone.

I placed an order for Rakhi (Order# 26546) on Aug-13, which was supposed to be delivered to a UK address on Aug-17th or max within 12 days. but it still hasn't been delivered. I sent them mail again and again for a refund but they never refunded my money and now they don't even bother to respond. These guys seem to be big cheats. I waited for 12 working days but they haven't delivered in two months and not even refunding my money. These kind of companies are a disgrace to country and should be shut down.

I sent a rakhi to my brother in Dallas, Texas on August 8th, 2016. It reached to him on time. I ordered Meva Ladoo with rakhi. But when the packet was received, ladoos were all powdered and there was a stale smell. I filled a complaint on August 17th 2016. Then I sent an email again on August 24th 2016. On Aaugust 26th 2016, I received email from India Gift Mall, saying that my complaint is being looked after and it will take 30 days to process the request. On September 6th 2016, I received an email which stated the following:
"We have investigated on your complaint. Your order was picked on 9th August and delivered on 12 August.
Meva laddoo are having self life of 10 days.
We did not found any image also.
Kindly forward us the image of the sweets for our further investigation and settlement of your claim.
Hope you will under stand and will cooperate with us. "

After almost 15 days I received this email. I don't think anyone would save stale ladoos for this long to take a picture of them. How was I supposed to know that photos if a requirement when I left a message on online chat.

This a hoax and I should have followed the reviews from people before sending the gifts from this website. I want my money back.

I had ordered a Rakhi online on 2nd Aug'16 from Indiagiftsmall.com to be delivered to my brother in Queensland, Australia. The order didn't reach at all even on ordering around 15 days before Rakhi as the festival was on 18th Aug'16.

The details are,

Order Confirmation from India Gifts Mall

Thanks for shopping with us today!
The following are the details of your order.
[protected][protected][protected]
Order Number: 25282
Date Ordered: Tuesday 02 August, 2016
Detailed Invoice: https://www.india-gifts-mall.com/index.php?main_page=account_history_info&order_...⇄

Products
[protected][protected][protected]
1 x Elegant Floral Thread - FSW (IGM-15 - rakhi-ak-510210) = Rs.505.00/-
[protected][protected][protected]
Sub-Total: Rs.505.00/-
FREE SHIPPING! (No Delivery Charge): Rs.0.00/-
Total: Rs.505.00/-

The same was shipped by DHL and instead of going to Australia, it was in Frankfurt since 17th Aug and reach Sydney on 24th Aug'16.

Please use the below link to track the same,
http://webtrack.dhlglobalmail.com/
INSSE25282

En Route
Wed, August 24, 2016 at 2:39 PM
SYDNEY, AU

From:
Allahabad, 24 211003
INDIA
To:
QUEENSLAND, QLD 4107
AUSTRALIA
Activity
Aug 24, 2016
2:39
PM LT
SYDNEY, AU DEPARTED FROM LOCAL DISTRIBUTION CENTER
Aug 17, 2016
9:19
AM CEST
FRANKFURT/M, DE PROCESSED AT TRANSIT FACILITY
8:52
AM CEST
Frankfurt, DE PROCESSED AT TRANSIT FACILITY
12:45
AM CEST
Frankfurt, DE ARRIVED AT TRANSIT FACILITY
Aug 16, 2016
7:13
PM GMT
FRANKFURT/M, DE ARRIVED AT TRANSIT FACILITY
Aug 9, 2016
7:02
PM LT
Deutsche Post Singapore Shipment Was Processed at Export Sorting Hub
Aug 8, 2016
5:54
PM IST
New Delhi, IN Processing Completed at Origin
3:14
PM IST
New Delhi, IN Processed
2:16
PM IST
New Delhi, IN Arrival DHL eCommerce Facility
Aug 4, 2016
1:11
PM IST
INDIA En route to DHL eCommerce Distribution Center
1:00
PM IST
INDIA Electronic Notification Received: Your order has been processed and tracking will be updated soon

Even though I have been offered a refund within 30 days on 23rd Aug'16 after raising an alarm of non-delivery of our product. This is very poor service and highly disappointing experience. This portal has spoiled our event which is affecting our relationship. As this is one of the auspicious festival in our community.

I have sent raakhi to my brother in australia on 11 th aug, 2016. It is clerarly written on this website that order will be delievered in 4-5 days. But still it is not delievered even it is not shipped from india. On 18th aug, there is raakhi. So i am very angry and not satisfied with the service of india-gifts mall.

I am suggesting to other customers that not to buy from this website

I have order online Rakhi to Australia from India Gift Mall site on 22nd Aug. Rakshabandhan date was 29th Aug'15 and my Rakhi was not delivered till 29th Aug even after several followup with DHL and india gift mall team.

Concern- when India gift mall knows that Rakhi is on 29th Aug, they should make sure that their all orders related to Rakshabandhan shold get delivered to every destination by 29th without any fail. why it was not delivered by 29th. just due to their neglegancy my Rakhi was not delivered to my brother on Rakshabandhan. do they realy know the emotional value behind Rakhi ? i am emotionally hurt just because of this neglegancy by India Gift Mall. i did ever biggest mistake in my life to choose "india gift mall" for online Rakhi delivery.

India gift mall is cheating with their customers. they have nothing to do with customer's emotions, they are not bother about what is customer satisfaction ?

on taking followup with DHL they said that they have forwarded my shipment order to their 3rd party and cannot take followup.

Order number- 23227
Tracking number- [protected]

Rgds
Iqbal Kaur
[protected]