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Ferns N Petals Complaints & Reviews

www.fnp.com

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Updated: May 24, 2026

Complaints 1140

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1018

So far, so good. Ferns N Petals is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Ferns N Petals will keep up the work and continue to help more customers with their concerns even better 🤝

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Ferns N Petals reviews & complaints(1140)

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Address: Annicya Royal nakshatra Kaunmadiwala, Anekal

Website: www.fnp.com

Dear Sir/Madam,
We ordered a birthday cake online for my son’s birthday celebration on 23 May 2026 at 01:24 PM through FNP.
Order ID: #72757054
Sub Order ID: #[protected]
Before placing the order, we taken confirmed with support team whether the cake could be delivered between 4:00 PM to 6:00 PM on 24 May 2026. As per team confirmed that the delivery would be completed within the requested time slot.
However,...

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I ordered a bouquet, for someone passing away and it was not delivered, I raised a complained and they said money will be refunded it has been 15 days money is still not refunded, though the status shows refunded .

Here are the details - Order - #[protected] it was cancelled. Amount 4057

I will take you to consumer court...

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Website: FNP

I had ordered two items one flowers which was received at 13.43 the other was a fresh fruit cake...I received a message that the same was delivered at 3.43 but till now it has not been delivered to mr rajan ramaswamy, c/o mrs martha francis, near governor kothi gate, sindhi gurusangat road, sadar, nagpur,

order no. #72181448
kindly check and deliver the same immediately
my mother is waiting for the same...

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Address: https://www.fnp.com/

I had ordered from FNP ( Order ID: [protected] ) on 28th November 2025. They agreed to deliver by evening 7pm and I made the payment as well. Today is 1st December 2025 and still order is not delivered. The status of my order says already delivered.

This company looks like fraud company and they are scamming people.

Even after reaching there pathetic support ( chat service ) they keep saying that issue will be...

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Address: FNP ESTATE, ASHRAM MARG MANDI ROAD, GODAIPUR , NEW DELHI, Delhi, India - 110030.

My tracking number on blue dart tracking number [protected] shows the parcel has arrive in Kapurthala but not to my address. my order number [protected].

my address
Village parvez nagar
Post office Bhawani pur
Dist Kapurthala
Punjab
Pin 144601

my email: kiran.[protected]@gmail.com

I even spoke to you 'chat us', they send me link showing that my packing is delayed...

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I am Sriradha Banerjee.
I had ordered a Name in the Lights Night Lamp from FNP along with a hand bunch of carnations which were to be delivered on 8th August, 2025 in Hyderabad for my sister
The Name in the Lights Night Lamp was delivered in the afternoon, however the product delivered was defective and the light was not working.
After waiting for at least 2 hours to resolve my issue, I got to convey my issue to the...

+1 videos

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Address: 216 creekstone blvd

Incorrect order for order 63591648...

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Address: East of Kailash, New Delhi -110065

Website: Fnp.com

Smelly and low grade product- used it seems as if it was kept since last 2 weeks we only cut one slice and felt like puking, plus i requested for midnight delivery was delivered by 10 pm instead midnight. I paid extra for mid night delivery
I need total refund else i will out this in social media platform first for fraud and money taken not provided service and secondly for making me eat filthy cake and spoiling my day

When...

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I placed an order with Ferns N Petals for a gift intended for a special occasion — a birthday — after confirming the exact package contents through their chat support team. Their support clearly assured me that the order would include all the items I asked about, which is why I proceeded with the purchase.

However, the experience turned out to be extremely disappointing:
• The gift was delivered carelessly, just...

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Address: 37/B, new stree, thathankuppam, villviakkam

I placed order with Fnp about 1633. it was agreed to deliver on 14th feb from 06 am to 04 pm IST. but delivery person called me around 7 pm IST and immediately disconnected my call when I said not ok to receive without any excuse. also he did not reach my place too.

I called fnp customer care 5 times, from yesterday evening 7.30 pm IST to till now, but no proper response from them. they are making joke on me and disconnecting...

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It was My birthday and and I received 4 bouquets from them out of which 2 had no name so I got in touch with the customer support and they refused to give me the senders name. I also managed to get the order ID from the delivery guy but the customer support still wanted me to share the registered email ID. If I had the email ID of the sender why would I call them to get the name!! It’s really stupid. I told the executive that m willing...

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We placed an order for the cake on 4th August 2024, order no. 54352131. But failed to deliver, simply coming up with the reason, the door is locked, even though everyone was there at home . The delivery boy would have called us, before leaving or returning the cake. Very bad experience, such a fraud service.

I need refund or redelivery arrangement immediately....

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I have ordered the product on 07-May-24.After many follow ups the product delivered on 8-May-24 on 2pm.The product which delivered is not worth than 100rs where i paid 800 for the product....

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I had placed an order order on I placed order on 13th Feb 2024 at 17:30 hours I paid charges for delivery to happen on 14th Feb 2024 x 16:00 hours. Despite of several follow-ups, the order was not delivered. I also agreed that they can deliver any alternative alternative product, but it is important that the delivery happens on 14th February. Despite of several reminders then did not make enough efforts to get the product deliver my money...

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FNP has deteriorated its product quality. I had ordered a gift hamper with flowers and chocolates. Please take a look at the flowers quantity and faded and wilted flower on the gift hamper. Its no match to the gift hamper displayed on the web site. It absolutely no value for money and rather i would have sent cake to my loved one which would be more fresh, better option and looked better.

I need my money back. This is not fair...

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This is in regards to order#44085446.
I was gifted peace Lilly plant by my friend on 11 July'23.I was traveling and the gift was received by family the plant was dry and had cuts on the leaf that became a concern as it being gift we hadn't any details.On 12th July i received a call regarding product feedback and i informed that the product has issues to which the representative told they can fix by replacing it and i will receive a...

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Address: FNP Estates, Ashram Marg, Sultanpur Mandi Road, Gadaipur, Chhatarpur Farms, DLF Farms, New Delhi, Delhi 110030

Website: www.fnp.com

I was trying to send a cake for a relatives birthday on 10th of July, 2023. Order No. 44132587

I have since morning 10.00 am of 10th July, 2023 I am trying to delay the delivery because the recipient would not be home. FnP waited till the delivery was attempted to delay the delivery. After delivery attempt then they said they will attempt re delivery by 6 PM. Since then not one call was made to the delivery partner to deliver...

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This is regarding the items not delivered to my address as per the time mentioned while booking through the FnP app. Order ID : 43452004
The Items were supposed to be delivered to my address on 11th June, 23 before 9PM but it didn't. I called the customer care @10:15PM and raised a complaint number[protected] and they assured me that I will get the items in the first half on 12th June, 23.
I have waited for the whole...

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I had placed an order with number 25567569 with ferns n petals on 17th June 2021. My order was to be delivered by 9 PM as per their initial communication given over email.
At 8 PM, when I checked the order status, it shkwed as put on hold. No one informed me about this at all. I tried getting assistance over chat, but got no reply. I then tried calling all of their displayed numbers for customer care from 8:10 PM. I was put on hold...

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Address: DELHI

Website: www.fnp.com

I ordered cake and gift with surged prices only to get it delivered on Valentine's day i, e 14th Feb 2021.

The day and time slot has already passed, today is 15th feb yet there is no update on order and it did not get delivered. Customer care is irresponsive. This is the 2nd time I'm disappointed with FNP customer service and feel cheated.Why do you guys take order and full payment when you can't deliver it.

There...

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