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Ferns N Petals Complaints & Reviews

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Last updated Sep 23, 2022
Complaints 1033
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Ferns N Petals Head Office Address

FNP Estate, Ashram Marg, Mandi Road
Gadaipur
Gurgaon District
Haryana
India

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+91 92 1242 2000
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Ferns N Petals reviews & complaints(1033)

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[protected] customer care number but not order anything call now all problem solve contact me refund request for a new job and the services of the services can you please send me refund request for a new place now 24 hours available call now...
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I recently placed an order for Germany using Ferns n Petals. It was expected to be delivered on 16th September, 2022. However on 18th september, i receive an email stating the delivery could not be completed due to incorrect address. However the address was correct. I submitted the address proof of the recipient as well. Moreoever, they never attempted to call the recipient on that day and the recipient was home the whole day.
They...
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I had ordered for two photo printed coffee mugs on 3rd Sept(order nos. 37267293 &[protected] with one day delivery i.e by 04.09.2022. But on 04.09.[protected]@3.51, I recieved mesage saying "delivery attempted'. This was idiotic update as i was at home for the whole day. And these items were urgently required for occasion on 05.09.2022, but it was not delivered. Still my orders are not delivered. Now they are saying" addres is incomplete and re-delivery...
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Very bad experience with this company.
I made an order for a birthday gift which was supposed to deliver on 16Sep 22.
However, yet not delivered till 8:pm on the 17th.
I enquiries about the same and customer support team told me that you have not picked up our courier boy call and due to this your item not delivered when I asked him for the contact number of the courier by he refused and told me that we don't have no.br...
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I ordered flower on my partners birthday dead flower and leafs were delivered bad quality and then who so ever i sopke with talked to me rudly. Bad experience will never suggest fnp to anyone...
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I have ordered a personalised mug from Kuwait country for 3 of September and still it has not been delivered while I have paid extra standard delivery charge for that delivery on time but more than 2 days now and there was no proper response from the FNP customer support.my Order No is 37258158...
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Ordered blue orchids valued at INR 1750 for a birthday (order slip photo enclosed).. everything went well including timing (paid extra for specific delivery time)..
2 days later the blue paint on the stems (obviously spray painted) started coming off (photograph enclosed)..
It became a big embarassment for me and my family.....
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I am from Chennai and I have ordered Unicorn cake order id: [protected] from ferns & petals on my daughters birthday. But the unicorn cake design which is mentioned in ferns & petals is totally mismatch with the cake i have received. Some low level thugs, fraud who is enrolled as partner with ferns & petals use paper cut image of dead horse or donkey or dog i couldn't recognize and Stick it on the cake with cream all over it saying it's an...
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I have ordered a product and it has not been delivered saying out of stock. It is more than 10 days now and there was no proper response from the FNP customer support. Order No: 36455318...
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Order ID #36742547
Sub Order ID. #[protected] dt 10.08.2022, 08:56 PM

Supposed to deliver on 13.08.2022

Site is showing delivered on date but the product is not yet delivered.
There is no proper response from site though query raised.
How to take up the irresponsible behavior about this site .

Also how to recover my lost money

Rajesh
[protected]
Ferns N Petals customer support has been notified about the posted complaint.
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    First time ordered Rakhi's online thinking it will be delivered on time but on site it showed it will be delivered within week but it took 2 weeks to be delivered. Apart from that one order did not came but shows as delivered and other 2 were damaged and wrong orders. Not sure even the customer service is not that great. They close the tickets without informing why they closed it. Not sure what to do on the same... :(...
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    The Kaju katli that arrived with this order only had 1 piece. On the website it says 4 pieces. Where did 3 pieces went missing. On such good occassion of raksha bandhan this is only a good behvaiour.

    My order number is: Order ID #36492143
    Ferns N Petals customer support has been notified about the posted complaint.
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      Extra Cost for timely delivery but not delivered, customer case numbers does not connect...
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      It is stated that I booked Rakhis on July 27, 2022 (Order No. #[protected] to be delivered to Kuwait. When the order was delivered, the items delivered were not that I paid for. The Rakhis were of very cheap quality.

      Secondly, the delivery person charged money (INR 700.00) from the recipient. When I complained to FnP, they just told me to provide the receipt of the paid money (so-called custom charges) so that it may be refunded. When I asked my relatives in Kuwait, they told me that no receipt had been provided for the charged money.

      In the episode, FnP refrained from discussing the wrong product delivered. Thus they have closed the complaint without providing any resolution.

      I believe I deserve a refund of the cost paid for the order and wrongly charged money. In the past, I have sent the Rakhis by Speedpost, and no customs charges are ever levied on Rakhi.

      I request you to kindly help me to get my hard-earned money refunded.

      Thank you for your support.

      Dr. Jasvinder Singh
      Ferns N Petals customer support has been notified about the posted complaint.
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        I've ordered Rakhi and sweets which was suppose to be delivered on 10th August. When I tried to track it, only thing it shows is Prohibited area-entry restricted for delivery we have also mentioned our contact no. but still we didn't received any call from service centre or from the delivary man . I tried to contact every contact number mentioned on fern and petals Website but no response from anywhere.
        I want that this problem to...
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        I booked 3 Rakhis and a Birthday cake yesterday 10th of August 2022, from Fern and Petals vide Order ID #36727319. The order was supposed to be delivered by yesterday itself that is 10-Aug-2022 to Mr.Tabish Zia of Pilibhit (262001)

        However I got a notification on my mobile app yesterday night that the delivery was attempted but nobody was found.

        Curious I called the receiving party my Brother Tabish Zia and confirmed...
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        I am highly disgusted with fNP. My order is not delivered yet and it’s
        showing that it’s delivered.it was to be delivered on 8th August. I am tired of following up since last three days
        but no progress.
        Ferns N Petals customer support has been notified about the posted complaint.
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          Sir / mam
          Ten days back we placed order with fern and petal Rakhi . Order no is 35932621. You company was supposed to deliver it on 9th august . Today is 10. Tomorrow is rakhi . Till I didn’t receive my order. When I tried to check on your website and app it’s showing items photos but no other details. I couldn’t able to track . I raided query with help desk but till now no solution. I tried customer care also but I heard only...
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          I had ordered rakhi on 6th august for delivery in DELHI and the estimated delivery was on 7th august .On 7th august it showed that its out for delivery but no attempt was made for delivery and they are lying on customer care complain that delivery was attempted and today is 10th of august and till now my order is missing. I have already paid for my order and till now its not delivered and it does not tell me also that where my order . I tried...
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          I have placed an order for Rakhi on 2nd aug and chosen a date of 7aug for delivery with Order ID #36248619
          Sub Order ID. #[protected]
          when I called customer care they started telling me that blue dart doesn’t deliver on Sunday. Now it’s Tuesday and still my order is not been delivered, and they are replying me saying we

          Dear Aakancha,

          We deeply regret the disappointing experience you had with...
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