[Resolved] India Gifts Mall — rakhi set | |||
I ordered Rakhi Set (Designer Rakhi Lumba Set - FSW) via oder number 32654 on Aug 08, 2019. Rakhi set was to be delivered to my brother in Brisbane Australia. However after 10 days also it has not been delivered. We want the refund. I I even wrote to India Gift Mall and made a complaint. However there is no acknowledgement and communication from them. Rakhi set was Rs 995 paid via paypal the same day of the order, Please help us by getting the refund from the company who cheated us by not sending the ordered item Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved India Gifts Mall customer support has been notified about the posted complaint. Verified Support Aug 20, 2019 India Gifts Mall Customer Care's response Date Ordered: Friday 09 August, 2019Your order has been shipped. the details of the shipment is as follows. : Kindly Check at below website. Delivery normally takes 10 - 15 working days. https://ecommerceportal.dhl.com/track/?ref= INABP[protected] Aug 23, 2019 Updated by rb.bansal I purchased a designer Rakhi set while my brother received only one rakhi as shown in the picture. Please refund the amount Verified Support Aug 03, 2020 India Gifts Mall Customer Care's response Dear Customer, Designer Rakhi Lumba Set - FSW Description: This Raksha bandhan be the first one to send this designer Rakhi Lumba Set to your bhaiya and bhabhi from our exclusive Rakhi Lumba Set range. This classy Set has a designer metallic figure with resham threads and zardosi work. The bugles, motifs, pearls and beads are making it look more appealing. > This product shown is available for WORLDWIDE shipping > Product will be shipped from India > Online tracking is also available for this product > Rates shown below are inclusive of shipping charges > Do not add Add-On product or any other products with FSW products > Delivery normally takes 10 - 15 working days > For faster delivery visit our Worldwide / USA / UK / CANADA / AUSTRALIA SHOPS normally takes 3-5 working days > USA : REMOTE AREA LIKE ALASKA, HAWAII, PUERTO RICO, VIRGIN ISLANDS, & GUAM NO "DELIVERY "TRACKING IS AVAILABLE ONLY SHIPPING TRACKING WILL BE AVAILABLE. Verified Support Aug 03, 2020 India Gifts Mall Customer Care's response Dear CustomerYOUR ORDER WAS DELIVERED ON 23 AUGUST - ORDER RECD ON 9th August - Delivered on 23 rd August 19 -were delay... 08/09/2019 01:22:33 Visible Processing PayPal status: Completed @ 18:22:04 Aug 08, 2019 PDT Trans ID:8K650440N0797353G Amount: 14.01 USD. 08/09/2019 04:15:37 Yes Preparing for Dispatch 08/10/2019 14:15:42 Yes Delivered Your order has been shipped. the details of the shipment is as follows. : Kindly Check at below website once forwarded by bluedart for international delivery. Delivery normally takes 10 - 15 working days. https://ecommerceportal.dhl.com/track/?ref= INABP[protected] Your order was delivered on 21stAugust INABP[protected] EMAIL NOTIFICATION Successfully delivered Wed, 21 August at 10:31 AM LT 4500, Australia From: ALLAHABAD INDIA To: AUSTRALIA AUSTRALIA Activity | |||
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+91 96 4867 8094
Harshit National Marketing Co, 148/132, Swami Vivekanand Marg,, Allahabad, Uttar Pradesh, India - 211003
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I would like to cancel the order and have the refund . Rakhis were supposed to reach before Rakshabandhan (08/15). These will be of no use now