India Infoline Finance [IIFL] — faulty settlement with poor service

Trade account with 5Paisa capital .user ID 55284327. Traded on 14th June 2019 for sell Online 4 shares of Infosys held in my demat account with 5 Paisa, which was purchased on 18th march under settlement no.2019054(Trade[protected]. However this company on 18th June auctioned to buy 4 shares of Infosys instead of debiting from demat account for the settlement of sell trade on 14th June 2019. Mails sent to support or compliance or anyone will be responded with ticket number since this system oriented. After that no personnel will attend to your query. You can phone but will be of no use since he will inform that he has taken up with back end team. But there is no back end or front end in this company to work and respond. Have taken up with NSE but seeing their bureaucratic way of registration of complaint wonder whether they will bother at all.In short one should be careful when you trade with this Broker who has no service when any query is sought.