[Resolved] India Infoline Finance [IIFL] — fees waived off please do response soon

raviramteke1

from Gurgaon, Haryana

Address:

Pune, Maharashtra, 411057

I have complain about iifl i have taken gold loan from iifl kalewadi branch, pimpari chichwad, pune and every month they use to call me and inform me about their interest and i use to pay interest regularly every three month of interval, yesterday i got call from branch they said my loan period has complete and they charge me 750 rs. They said may be you get email or sms or postal latter, but i didn’t received any of these even i was not aware about this,
My concern if there is interest due i use to get sms and call but for this i didn’t got any communication, if my loan account going to close i didn’t got any information not from the branch and nor from any other source, even i don’t had idea about this,
I request to iifl to waive off this charges as i am regularly customer and use to pay your interest on time and for our long term relation with your organisation,
Else i will discontinue with iifl for any future loan
I hope i will get positive response iifl team for long term relationship your organisation
Please do responce today because my charges getting increase every day
My gl no. Gl8417223

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Jan 11, 2019

Complaint marked as Resolved

India Infoline Finance [IIFL] customer support has been notified about the posted complaint.

Verified Support

Dec 10, 2018

India Infoline Finance [IIFL] Customer Care's response Dear Ravi Ramteke,

We have replied your query via your registered E-Mail ID on 10/12/2018. We request you to check the same and in case of any issues do write back to us.

Further for any assistance in future you can call our Customer Service on[protected] /[protected] /[protected] or mark a mail on [protected]@IIHFL.com from your registered E-Mail ID for your concerns.

Team IIFL