[Resolved]  India Infoline Finance [IIFL] — Foreclosure letter required

Address:

noida

Dear Sir / Madam,

My name is Pankaj Kumar and i am a customer of IIFL home loan with a home loan account# 759934 & IL10046515 which is currently running.

I don't want to address this issue to the above e-mail addresses but approaching to you because of irresponsible behavior and lack of knowledge related to home loan foreclosure formalities and the services are very bad to continue with the iifl.

I want to escalate this issue to you as i have called several time iifl customer care number continuously since 15 April 2020 and every time they give me a time that you will get a letter very soon but as of now i have not received any information related to foreclosure letter.

They promised me to provide me the letter in 15 days time and i have been following up with them and called them 10 times and few days back likely my phone connected with customer care and your representative they are saying that foreclosure team is not responding to their queries also they promised me for call back which i do not received yet.

I am very frustrated and i would like to take this matter higher and want a strict action on the people associated with this matter. Also i would like to let you know that due to their irresponsible manner i will be charged rupees by my next bank and if i do not get the letter by tomorrow this amount will have to be borne by iifl.

I will also not pay the next emi in the month of July 2020. Please get me the letter asap.

Let me know if i can provide you any other information. You may reach me at my registered Email id [protected]@gmail.com & M( [protected])


Warm Regards.
Pankaj Kumar

(Mobile) + [protected]