[Resolved] India Infoline Finance [IIFL] — Fraud commitment and cheating by IIFL Insurance for taking Insurance Policy | |||
Broker IIFL insurance ltd. IIFL Broker code: 132 My name is R.Arunprasad and my Contact no: [protected] I'm cheated by the iifl insurance brokers ltd employee Brijesh from Bangalore. His contact number is [protected]. While giving policy he did not mention anything about IIFL. He told that he belongs to bharti axa life insurane company ltd itself. He told that if i invest one lakh, i will get one ninety seven thousand as bonus amount on my policy. I was told these policies are one time investment for three years. No such details mention policy. He said he will do the necessary to change it and said it will take 2 weeks. So the free look period is also passed. When i received policy booklet there is no bharti axa hospital cash benefit rider as per earlier same plan policies. I was told that, will issue mediclaim card for your entire family I tried to contact broker, he is not picking the mobile phone and blocked my no. This guy Brijesh([protected]) is a cheater and he gives fraud commitments to take the policy. Please remove him from the company so that many of the innocent people will be saved Please help me in cancelling the policy no:[protected] and get refund taken in Bharti Axa life Insurance Was this information helpful? | |||
Dec 13, 2021 Complaint marked as Resolved Resolved India Infoline Finance [IIFL] customer support has been notified about the posted complaint. Verified Support Nov 02, 2021 India Infoline Finance [IIFL] Customer Care's response Dear Sir, In reference to the below mail for policy number[protected] we wish to inform you the following: As per records policy was issued to you on 11th Sept 2021 and you received the policy document within reasonable time. We also wish To inform you that the Company neither encourages such alleged discrepancies nor has any intention to issue any Insurance contract based on incorrect information/documents and hence the Company as its Internal policy always sends the policy bond along with all the supporting documents to all its policyholders, for confirmation by the policyholder. All the details of the Policy are mentioned in the policy document; however, neither the concern nor The complaint was raised by you at our customer service touch point. We wish to Draw your attention to the Insurance Regulatory Development Authority (Protection of Policyholders Interest) Regulations, 2002 wherein The Policy holder has an option to cancel the Policy within 15 days from the date of receipt of the Policy bonds, if he/she is not satisfied with the terms and conditions of the Policy. You did not exercise Your free look period within the stipulated time frame and you are approaching us after 1 month of the policy issuance. Hence, we regret to Inform you that we cannot accept the cancellation and refund for the said policy For any further Clarification or assistance, please get in touch on our customer care number [protected] or write us at cs.[protected]@indiainfoline.com " Warm Regards, Sapna IIFL | |||
 5 Comments | |||
Comments
Yes, I was also fooled by the same way. They told me policy has 30 days free look in period I can cancel with in 30 days If promised are fulfilled. They made me to wait for 15 days and stopped answering. Bharti Axa free look in period is 15 days as it is offline policy. IIFL and Bharti Axa together doing this. For me They issued a fake family health card also with Bharti Axa logo. Still Bharti Axa you did not turn up in 15 days. They do not bother their agents are giving fake policies also. Understand without support from IIFL and Bharti Axa which agent could issue a fake policy with Bharti Axa logo. My policy no:[protected]
Same thing happened by the Agent whose phone number is [protected]
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IIFL Center, B Wing, Trade Centre, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
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