[Resolved]  India Infoline Finance [IIFL] — harassment for emi payment

Dear iifl team,

My loan no - sl2407181/
Sl1223939

We have applied for moratorium through mobile app and email to [protected]@iifl.com as well as informed to all bank respresntative who have called us for ecs registration

But ecs has been hit and they had deducted charges for bounce. What kind of system you are running? Everyday ur ecs is coming on my account and showing bounce. My cibil record is just destroyed because o[censored]r irresponsible system. I had maintained it very seriously and sincerely. How can u harass your regular customer who is paying u ur emi without bouncing a single cheque.
And as now the pandemic lockdown is going on, my business isn't running ur representatives are harassing me while calling. Your recovery agents are using abusive language. We r not willingly not paying emi, this going to cause loss to us only.. We r respected people in society. We r not running anywhere without paying u. We r facing many financial issues for daily breadbutter.
As supreme court hearings u can not harass any customer for emi in these pandemic.

How ecs could hit if any customer has took moratorium and could be charged?

Please look into the issue.