[Resolved] India Infoline Finance [IIFL] — Home loan interest and banking details

[email protected]

from Mumbai, Maharashtra

Address:	Thane, Maharashtra, 400605
Website:	www.iihfl.com

Dear sir/madam,
I anil shetty, home loan customer of your bank having loan account no. 771973. As per the government interest rates of home loans are cut down to 8.0-8.35% but still your bank have charged me 9.55% interest rate from 1st emi of my home loan.
Kindly apply me the interest rate as per current rate of interest, as early as possible. Awaiting for your earlier response.

I have also sent several emails in last 6 months requesting change in banking details from kotak to axis, as i no longer hold kotak a/c still there's no response till date.

Kindly look into this matter and reply at the earliest.

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Oct 3, 2017

Complaint marked as Resolved

Unresolved complaint still waiting for an update from IIFL home loan dept

India Infoline Finance [IIFL] customer support has been notified about the posted complaint.

Jun 15, 2017

Updated by [email protected] home loan AC # 727325

Verified Support

Jun 16, 2017

India Infoline Finance [IIFL] Customer Care's response Anil Shetty Sir,

We have raised your issue to concerned dept. and they will get back to you shortly. Request you to give us some time.

Regards,
Team IIFL.

Verified Support

Jun 19, 2017

India Infoline Finance [IIFL] Customer Care's response Anil Shetty Sir,

We hope that you have received the feedback for your query & your issues are getting resolved.

Regards,
Team IIFL.

Jun 26, 2017

Updated by [email protected] M still waiting for the response! I haven't got any revert yet i visited the Thane office too. But the suggestion from customer service and branch staff doesn't match.

Verified Support

Jun 27, 2017

India Infoline Finance [IIFL] Customer Care's response Anil Shetty Sir,

We have again raised this issue to concerned dept. Requesting you to give us sometime for the feedback.

Regards,
Team IIFL.

Sep 25, 2017

Updated by [email protected] Still paying 9.50% interest rate. Can i get an help from IIFL or should i change my banking.

Oct 03, 2017

Updated by [email protected] Will I get any response on this?

Verified Support

Oct 04, 2017

India Infoline Finance [IIFL] Customer Care's response Anil Shetty Sir,

We have again raised this issue to concerned dept. Requesting you to give us sometime for the feedback.

Regards,
Team IIFL.

Oct 04, 2017

Updated by [email protected] I simple words:
Before my next due date i want my EMI and Interest rate to be reduced orelse i am going to post this conversation on all social media platforms and government consumer complaint forum.

This is not a warning this is an ALERT message.