[Resolved]  India Infoline Finance [IIFL] — iifl cheated with me

Address:Wagle estate, 16 no. Thane, Mah., Thane, Maharashtra

I'm prashant durgaprasad singh, i have applied for the home loan to iifl thane maharashtra, for which i have paid the processing fees also, after all verification the bank person mr. Ranjeet jaswant singh have given me the soft sanction letter of loan on 03/04/19, then after a month when i started followup for the cheque, after a month, the above person told me that now you do the agreement with the flat owner and submit it to the bank then bank will give you the final sanction letter as well the cheque in fever of builder, so i have done the agreement tk sale against which i have paid 2, 04, 740/- to the builder and 1, 66, 250/- stamp duty to government on 03/07/19. Then after a month this person give me the final sanction letter on 27/07/19 and told me to wait for 15 days for cheque, same messages i have conveyed to the builder, and now suddenly he is telling the due to change in policy we cant give you loan now im very much upset,
Im not getting the way
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Sep 16, 2019
Complaint marked as Resolved 
India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
Verified Support
Aug 10, 2019
India Infoline Finance [IIFL] Customer Care's response
Dear Customer,

We have raised this issue with our senior officials and you will receives feedback shortly. Kindly allot some time to revert.

Further for any assistance in future you can call our Customer Service on [protected] / [protected] or you can raise your query from our online portal https://www.iifl.com/contact-us/home-loan/raise-a-request.

Regards,
Team IIFL.
Verified Support
Aug 14, 2019
India Infoline Finance [IIFL] Customer Care's response
Dear Customer,

We hope that you have received a call from our senior officials & the same has been addressed in detailed about your concerns.

Further for any assistance in future you can call our Customer Service on [protected] / [protected] or you can raise your query from our online portal https://www.iifl.com/contact-us/home-loan/raise-a-request.

Regards,
Team IIFL.
Complaint comments 

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My name is Annapareddy Srinivasa Reddy my mobile no.[protected]. i was taken gold loan on[protected] for Rs.50, 149 in your narasaraopet IFL branch pincode-522601, the entire amount with interest paid on[protected], but my name was show in cibil score, please delete my name and loan outstanding in cibil score

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