[Resolved]  India Infoline Finance [IIFL] — lap

Address:

Mumbai City, Maharashtra, 400051

24/11/17

The Manager
Customer Care
India Infoline Housing Finance Ltd.
New Delhi.
Reg : Discrepencies in LAP No.730756

We have taken LAP from IIHFL on 01/11/2015 amounting for Rs.9, 87, 65, 000/-. Since then we are making payment of EMI’s to IIHFL. But now we came to know that IIHFL has sold off the loan to Canara Bank. When we contacted Canara Bank, they said that there is overdue in the above loan a/c. On seeing the SOA of Canara Bank, we are shocked that the payment of EMI of Rs.11, 94, 894/- which we are making every month is not fully credited to our LAP A/c with Canara Bank. The amount is partly credited to the loan a/c with Canara Bank. As such the Canara Bank is charging penal interest to our loan a/c. We have brought the matter to IIHFL and asked for the SAO which they gave after many requests and reminders which is fabricated because they are showing full EMI amount to the credit of LAP a/c.

Now we are in a delimma as we don’t know to whom we have to pay EMI.

In view of these circumstances you are requested to clarify :-

(i) Why our full amount of EMI is not credited to LAP a/c with Canara Bank.
(ii) Why you have fabricated the SOA of IIHFL which shows full amount being credited to LAP a/c.
(iii) Whom we have to pay future EMI
(iv) With whom are our Property Papers which we have given as security i.e. with Canara Bank or IIHFL.

Kindly clarify the above point on urgent basis so that smooth and regular payment of EMI is ensured.

A copy of this letter is forwarded to the RBI for their information and action which may please be noted.

Thanking you,

DHRUV BHASIN
Mob No.[protected]
[protected]