[Resolved]  India Infoline Finance [IIFL] — Regarding complaint against iifl gold loan

Address:600092

I am ganapathy narayanan and I pledged my jewels in iifl chinmaya nagar branch in Chennai. For the past three years i paid interest and last year June month I converted my loan as emi
There I a 3 month due balance bcause I got with brain stroke and hospitalized. Now I am in overseas and my parents approach the branch with 2 due amount but I'm the branch they said the jewels are taken to head office in perungudi . And today my parents went to perungudi branch and they are telling already the jewels gone to auction. Now let me know what to do next step. I paid interest amount more than the jewels cost. I need back my jewels. My parents are now moving to take legal action by giving complaint in police.
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Jul 6, 2016
Complaint marked as Resolved 
India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
Verified Support
Jun 01, 2016
India Infoline Finance [IIFL] Customer Care's response
With regards to your complaint raised We would request you to share your gold account number or you can call on[protected] or write to us on [protected]@indiainfoline.com
Regards,
IIFL
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