[Resolved] India Infoline Finance [IIFL] — Request to stop loan process of IAS course we took in BYJU'S as we applied for cancellation refund before they attempted delivery | |||
I am Lakshmi kumari.We have took an IAS course near byjus with our registered number [protected] on date 07 April 2021.We are unexpectedly stucked in crisis as my husband was admited in hospital.Due to these pandemic times we are suffering alot financially and its all happened in sudden.We understood that we had got in to severe conditions and we cant afford to pay the EMI's even.Keeping all these in mind, we applied for cancellation before they attempted their delivery to us.After applying for cancellation they sent us their delivery.As we already applied for a cancellation, we rejected to take the delivery and sent back those products with that same delivery boy.Now, We are not taking any of their services & education from them.Even after applying for cancellation and rejecting their delivery, they had debited their first month EMI.We have kept those money for our husbands treatment thinking that EMI is not going to be debited as we applied for cancellation.But these ruthless BYJUS people had debited the EMI and pushed us in to some more problems.I had attached all the mails and bill summaries to this mail.Please give a justice to us.Take this issue in to your concern and see that our cancellation and refund must be done Was this information helpful? | |||
Aug 8, 2021 Complaint marked as Resolved India Infoline Finance [IIFL] customer support has been notified about the posted complaint. Verified Support Jul 08, 2021 India Infoline Finance [IIFL] Customer Care's response Dear Sir, We understand that query raised by you has been addressed to your satisfaction.Further you can call us on [protected] / [protected] or click on below link for your concerns.https://www.iifl.com/contact-us/home-loan/raise-a-request Team IIFL | |||
2 Comments | |||
Comments
Why byjus not cancel lene time to boltaa hai 15 days mai cance ho jyega but ab kyaa huaa
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IIFL Center, B Wing, Trade Centre, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
Student name : Sandipan bhowmick
Registration mob no : [protected]
Pl cancel the same asap and drop confirmation mail to [protected]@gmail.com